Abdullah Imran’s Post

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Founder @ Elites Branding | Scaling Beauty Brands & Pet supplies on Amazon and DTC

So many sellers out there are getting behind their competitors because they are ignoring this.. Redirect your focus to this Voice of Customer Dashboard Tool that compares product performance to competitors. It includes category benchmarks for NCX Review Rate and NCX Return Rate, providing insights into how your product measures up. That's how you make data-driven Decisions! 🚀 You just need to pay attention. An experienced specialist can always look around for much deeper insights. Data Driven Decisions = Strategic Product Enhancement = Better Competitive Advantage Here’s how you can have a competitive advantage if you utilize this tool the right way: 1.NCX Review Rate:  This measures the percentage of negative reviews (1- and 2-star ratings) that specifically highlight product or listing issues.  It gives sellers a clear picture of how their product is perceived in terms of quality and accuracy. 2.NCX Return Rate:  This tracks the percentage of orders returned due to problems with the product or listing. It's a direct indicator of customer dissatisfaction and product issues Analyzing your Category this way can reveal some profitable opportunities. Redirect your focus from just your reviews to smart, review analysis strategies! In the end, it's all about providing exceptional value to your customers. So, you better find the right way to do that #NCX #Reviews #Category #Amazon

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Mohsin Kiyani

Accelerating Your Brands eCommerce Growth Upto 40% In 90 Days| Founder @EvolveX | OmniChannel Growth For Brands | Amazon | TikTok Shop

2mo

NCX return rate is very crucial to monitor it regularly. It must be used to analyse what's wrong in your product listing or either you are into right category or displaying correct product attributions. Thanks for sharing

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