Abra’s Post

We're proud to mark one year since the launch of Epic, our electronic patient record system!   The launch, alongside Guy's and St Thomas' NHS Foundation Trust, was the biggest go-live of Epic anywhere in the world, and saw our many different legacy record systems replaced with one single, comprehensive system as well as an end to using paper notes.   Some facts and figures about our first year of Epic:   • More than 19,000 unique users have logged into Epic at the Trust • There are more than 7.4m patients on Epic   During the launch, Anju, a Junior Sister from the Clinical Decision Unit at the PRUH, said the new electronic patient record, Epic is "great, we don't have to use multiple systems as everything is one place, which helps us continue to give care to our patients."   MyChart, our patient portal to access their health record, linked to Epic, has proved a great success with patients. MyChart can be accessed via mobile, tablet or computer, and gives patients more control over their care and over 400,000 patients are now using it. This past year we have seen:   • Patients using MyChart are less likely to miss their appointments - the ‘Did Not Attend’ rate for patients with MyChart is 3.9% rather than 13%. This equates to saving approximately 37,000 appointments •1.1m letters have been shared electronically with patients via MyChart Over 2.1m test results have been sent to patients via MyChart and 520,000 pre-appointment information forms have been completed.   Colleagues across the Trust have worked hard to adapt to using Epic, and to overcome the various challenges that come with such a transformational project.    A huge thanks to #TeamKings and patients for your patience, determination and willingness to embrace Epic over the past 12 months.   For more info on Epic and MyChart, visit our website: https://lnkd.in/erc94uwB    #TeamKings #Epic #NHS 

If you are a CMIO, who reports into a #hospital CIO (and not the CEO), just remember that other physicians in your hospital don't have any respect for you. This observation is based on hundreds of feedback I got over two decades of my career. Do the right thing, ask the CEO to make you a direct report. If the CEO refuses, resign. Epic, if you truly have "Patient At Heart" philosophy, make CMIO reporting to CEO as your "best practice".

We’re not just Epic consultants. We’re driven by a deeper purpose, a simple, but powerful one: our motivation. While others focus on profit margins to determine success, we prioritize the well-being and happiness of the people we serve - it’s one of our core values as a business. We believe that when we make positively impacting lives our first priority, the profit margins naturally follow. By putting the needs of patients, healthcare providers and staff first, we create meaningful, long-lasting results. https://hubs.la/Q02j0Sjy0

💡#Epic Tip of the Week 💡   Ever wonder what is going on in the Epic community -- what new features will be available -- want to do more research. Well….you have resources available 🤩   Epic provides information, news and even research for current and prospective clients. Using these resources is a great way to stay on track with the latest features and reach out in the community for collaborations.   Jump over to www.epic.com and wander through the resources: 📰 Epic News 🔄 Epic Share 🔎 Epic Research ✨ Cosmos 👩⚕️ MyChart 💾 Open Epic 📃 UserWeb 🔦 Showroom   Are you looking for more #tipsandtricks like these? As someone who has navigated the complexities of healthcare IT, quick resoures can help improve the experience and focus on patient care. The Epic Emeritus Program is here to decrease that friction and make your projects successful from the start. 👩💻👨💻   🔗  Connect with me here or through the Epic Emeritus Program for insights or support on your upcoming projects. Let's make healthcare IT better, together! Hit the 🔔 and follow along.   #epicemeritus #healthIT #collaboration #poweroftranslation

Great article & worth a read. The sort of depth & analysis I think we need far more of. The ‘chilling effect’ around innovation and protective ‘moats’ is very much alive and well. In good news, there’s at least a few solutions starting to emerge with decentralised, modular & transparent foundations, with encoded incentives that place value on collaboration and utility. “We can't solve problems by using the same kind of thinking we used when we created them” #einstein #innovation

Epic’s dominance in the EHR market is clear, but as its adoption becomes nearly universal, the real challenge will be how organizations set themselves apart. Success will hinge on strategically leveraging Epic’s full capabilities and truly engaging users. As Epic's presence grows, expect more instance consolidation, enhancing interoperability and streamlining operations—essential steps for staying ahead in healthcare IT and driving future innovations. https://lnkd.in/gJS6AEsr #healthcareit #EHR #healthtech #digitalhealth #healthinnovation #interoperability #healthdata #epic #healthcareleadership #healthcaretransformation #informatics Epic

Excellent read on a complex topic, well researched and thoughtfully written. Articulation of a situation that has been slowly evolving and shaping in the industry for 2 decades…to land us where we are today. I’ve personally experienced first hand the “protective moats”, “chilling effect” and “straight jacket” of trying to innovate, compete, and interoperate in “an Epic world”. It ain’t easy… Is the current state of Epic’s stronghold akin to DOJ’s recent antitrust investigation of UnitedHealthcare/Optum, where potentially a ‘tipping point’ has finally been reached? Or comparable to the US vs Microsoft suit in the late 90s? (we know how that ended) Or, rather, is this instead the result of brilliant unique differentiation (Acute + Ambulatory) combined with superbly executed long-game business strategy and relentless customer-first innovation? (Ok, perhaps supported via favorable market forces too) Somewhere in between?   Free-market social-capitalist economic gone awry? Worth the read…

Please make plans to attend! There will be some great insights around onboarding. You don't want to miss this webinar!

⚡ Building the future of healthcare is no small task. To solve healthcare’s toughest challenges, we seek out team members that exemplify our core values of bold, human, resolute, and visionary. Raquel Brainard, NASM CPT, Epic CT is an excellent example of our Bold core value. According to 1upHealth Implementation Leader Maria Baker: “Raquel’s customers love her because she’s able to quickly respond to their requests and questions either with a solution or, at the very least, a status update or next steps. She’s not afraid to take the lead on projects that are ambiguous or complex. Raquel’s peers also love working with her because her energy is infectious and she’s always willing to lend a hand.” Learn more about Raquel in the video below. #employeespotlight #employeeappreciation

Judy Faulkner and Epic have steadfastly avoided complying with interoperability standards as a means of maintaining their significant market position. Ask yourself: why should a healthcare system purchase and install Epic at its currently astronomical price if the can implement a different EMR at a fraction of the cost but having comparable functionality if one can agnostically share key patient clinical data with any EMR? Inquiring minds want to know.