Join us today to discover how to use Salesforce AI to supercharge your customer service teams: https://lnkd.in/g35wkzBN
Join us to uncover ways to propel your customer service teams to the next level using Salesforce AI! #ArtificialIntelligence #CustomerService #CustomerSupport #Salesforce #ServiceCloud #SalesforceService #SalesforceEinstein #SalesforceCoPilot
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Join Accellor on Thursday August 22nd to learn more about how we're helping companies leverage Salesforce, AI and Service teams!
The competition is already leveraging AI for better customer experiences. Are you falling behind? Our webinar “NextGen Customer Service with Salesforce AI” will showcase how Salesforce AI can transform your customer service game. We will dive deep into practical use cases for Service Agents, Call Center Managers, Support Engineers, and Business Ops! Don't miss out on this chance to learn how to leverage AI to its full potential. Join us on 22 Aug at 11 AM PT. Register today: https://lnkd.in/dDgHZHJi #Salesforce #AI #CustomerService #Webinar #SalesforceService #SalesforceServiceCloud #SalesforceEinstein #SalesforceCoPilot #customerjourney
Unlock smarter decisions and seamless automation with Salesforce Einstein AI—enhancing your business with advanced AI for better data-driven insights and customer interactions! Read our newest blog to find out more 👉 https://lnkd.in/dv9zych3 #Salesforce #EinsteinAI #BusinessAutomation #DataDriven #CustomerExperience
Sr. AI Creative Designer | Specializing in Gen AI, AI-Powered Marketing, AI Automation, AI Use and Ethics
Breaking Down 10 Transformative OpenAI o1 Use Cases Unlock the potential of AI today with these game-changing OpenAI o1 applications. From automating complex tasks to enhancing customer engagement, the possibilities are endless. These use cases are helping leaders across industries achieve exceptional efficiency and innovation. Read more: > https://lnkd.in/eeNUzMi3 Which OpenAI use case excites you the most? Share your thoughts in the comments and let's discuss! #ArtificialIntelligence #OpenAI #MachineLearning #Automation #AIIntegration How are you preparing for the next wave of AI advancements? Share this post with your network and let’s grow the conversation.
On Maternity Leave Until April 2025 #RoTheDEIPro|Top Recruiting Voice| Dallas SWN Events/VTO Chair| Dallas Impact Council| Dallas Culture Guide| DEI Advocate | Trailhead Ranger ☁️
Service agents face record case volumes, and customers are frustrated by growing wait times. Often, to manage the caseload, agents will simultaneously work on multiple customers’ issues at once while waiting for data from legacy systems to load. Sound familiar? Check out this article to learn more about how Salesforce Generative AI can reshape your customer service interactions. #salesforce #generativeAI #AI #salesforceAI #publicsector
A Salesforce developer specializes in customizing and extending Salesforce applications using Apex and Lightning components.
"Thrilled to share that I've completed the Salesforce AI certificate! This journey has deepened my understanding of how AI can drive smarter business solutions and transform customer experiences. Excited to apply these insights to help organizations leverage AI in Salesforce to its fullest potential. #SalesforceAI #AIinCRM #ContinuousLearning #SalesforceDeveloper"
All things Growth & AI * Chief Growth Officer @Hiver l Ex-Freshworks, Cvent, IBM | SaaS GTM Advisor
Salesforce is going full throttle on AI in customer service. Acquiring Tenyx, AI voice agent. You can listen to this demo to understand what Salesforce is trying to achieve with this acquisition - https://lnkd.in/eKB8ui4E Interesting times ahead!
From hyper-personalized shopping experiences to autonomous customer service agents, AI is transforming the retail world at a breakneck speed. @Salesforce CIO Juan Perez and Saks CTO Mike Hite discuss what implementation lessons IT leaders can learn from this AI evolution and why a foundation of reliable, accurate, and organized data is vital for generating successful outcomes for customers. Watch the full video:
In today’s fast-paced world, delivering exceptional customer service is more crucial than ever. With AI Agents, businesses can empower their teams with AI-driven tools that enhance productivity, improve response times, and elevate the overall customer journey. 🌟 #CustomerExperience #Salesforce #AI #CustomerService #DigitalTransformation #Automation
Masters in Networking and Telecommunications Engineering | 8x Salesforce Certified | Salesforce Functional Consultant | Salesforce Enthusiast | Aspiring Solutions Engineer
Just wrapped up an informative hands-on session with #AgentForce and #Service AI, and I’m excited about two standout features that I believe will save service reps a lot of time: Einstein Service Replies: This feature leverages field recommendations and AI-generated responses, significantly speeding up the process for support agents. It ensures replies are accurate and well-worded based on real-time conversations. Agents can simply select and post these recommended responses, improving both efficiency and quality. Einstein Field Recommendations: Using generative AI, this feature summarizes customer interactions, allowing reps to quickly access key points from the conversation. At the end of the interaction, it automatically generates a summary, helping agents wrap up more efficiently based on the conversation history. These tools are real game-changers for improving productivity and enhancing customer support! 👏 #Salesforce #Arcturious
Unlock the potential of Salesforce Einstein AI to enhance decision-making, elevate customer interactions, and drive revenue growth. Discover the power of Salesforce Einstein AI here: https://lnkd.in/gkyedvhE #dextaradigital #einsteinAI #decisionmaking #revenue #customerexperience #salesforceconsulting
