Accellor’s Post

Over 14% of a retail customer success agent's time is used looking up information for them. With Salesforce's Einstein Copilot, agents can help improve their customers' experiences and increase their lifetime value to the retailer. Genzeon's retail team helps businesses succeed. Find out more below about the chatbot solutions we have implemented for clients, and more about #EinsteinCopilot from #Salesforce ➡ Learn more from our retail copilot services, including a customer case study: https://lnkd.in/exWzbNKH ➡ More about Einstein Copilot: https://lnkd.in/eT4zwKvx

Your "next best action" is to contact Genzeon! Whether your customer data resides entirely in Salesforce or is spread across the enterprise, Einstein Copilot with Data Cloud BYOM is the trusted layer that protects brand image by preventing costly predictions or inaccurate recommendations. #einstein #salesforce #copilots

Empower your dealership with cutting-edge solutions that drive efficiency, elevate customer experiences, and accelerate growth! #DealerManagement #SalesSolutions #CustomerExperience #BusinessGrowth #AutomotiveSolutions #OperationalExcellence #DigitalTransformation #Infocareer #Salesforce #EfficiencyBoost

Automate your sales process and in the process, get accurate visibility into your existing stocks, dealers and sales productivity through our solution built on Salesforce!

#Dreamforce 2024 was an unforgettable experience, packed with game-changing insights! Here are some of the biggest highlights shaping the future of customer experience and innovation. #dreamforce2024 #salesforceohana #salesforce #kizzyconsulting

According to Salesforce, 83% of customers now expect an immediate response from brands. Chatbots offer a powerful solution, ensuring your brand can respond instantly, 24/7, without compromising on quality. By integrating chatbots into your customer service strategy, you can provide seamless support that meets modern demands and keeps your customers coming back. Ready to enhance your brand’s responsiveness? Explore the possibilities at chatbotbuilder.net. #CustomerExperience #Chatbots #DigitalTransformation #CustomerService

Tired of pouring resources into deploying Salesforce chatbots every time you need one? 🚀 It’s time to revolutionize your approach. Get ready with 360 SMS Chatbots that you can build and deploy effortlessly, cutting costs and boosting efficiency. Say goodbye to the old way—stay tuned for the smarter, more cost-effective future of customer interaction! Drop us a line at connect@360smsapp.com. #Salesforce #360SMS #No-code #Chatbot

Do you have front line technicians and/or a Field service team? What is your vision for optimal customer experience? How seamless is your comms between front line and back office/dispatch? Are you truly taking advantage of AI, Data and Customer Relationship Management and exposing it all in one place? Interested in being able to sunset several apps and remove 1,000s of hours of manual processes? Please do take a few minutes to watch this video.... #slack #salesforce #automation #fieldservice #customerexperience

Please join us on February 15th for a Demo Webinar on CX Cloud from Genesys and Salesforce! Discover how your organisation can transform its customer engagement strategy and take your customer experience to new heights. CX Cloud from Genesys and Salesforce offers a more cohesive approach to customer interaction, allowing for bi-directional data sharing that provides valuable insights into customer behaviours, interactions, and historical data throughout the customer journey. During the webinar, Genesys and Salesforce Solution Consultants will demonstrate how you can empower and support your agents with contextual information and agent assist tools, using Genesys-infused data as the foundation for providing superior customer experiences. Don't miss out on this sneak peek into the future of customer engagement. Register now! #CXCloud #Genesys #Salesforce #CustomerExperience #Webinar

The general availability of Copilot in Dynamics 365 Customer Service. Delight your customers with generative AI-powered service experiences ... https://lnkd.in/eWhRu6Gq