We asked airports how valuable the ability to provide passenger services from new locations is. An overwhelming 92% said they found it valuable.      As passenger processing technology moves to the cloud, it becomes possible for passengers to be checked-in in by agents anywhere, and for their bags to be transported to the terminal and processed for them with a secure chain of custody.     This isn’t new. It’s happening around the world today thanks to our ACUS (Airport Cloud Use Service) solution.      Find out how leading airport executives are approaching passenger processing in our Travel Technology Investment Trends Report: https://lnkd.in/ea3W8H_H     #AirportTechnology #AmadeusTechTrends2024 #Innovation  

"Unlocking the Future of Air Travel! Qatar Airways teams up with Google Cloud to revolutionize the passenger experience! 🛫✨ Dive into how AI and data analytics will transform 18.5 million customer records. Let's soar to new heights together! ✈️💡 #Innovation #TravelTech Comment your thoughts below!" Original article: https://lnkd.in/e5uP6k6a

This byline by Mitrankur Majumdar, featured in TechGig, highlights the airline business as an intricate maze of operations that requires flexibility of systems to enable the consistent performance of various teams involved in the process and deliver a frictionless flying experience. It also mentions to improve business operations and offer sustained benefits to passengers, players in the industry are increasingly leaning on the Cloud for the #airline sector. Read more: bit.ly/4bsWwPu

Global Loyalty Organisation World Aviation Festival Lisbon Interview: Massimo Morin, Global Head of Travel/Passenger Airlines, Amazon Web Services (AWS), on innovation, challenges dealing with legacy systems and legacy mindsets and the customer-centric approach. (Episode 1 of 2) Watch on GLO Media: https://lnkd.in/gKK2fsv4 0:00 - Introduction 1:01 - on most significant developments in loyalty technology in 2023 3:51 - on Artificial Intelligence 7:07 - on single view of the customer 10:21 - on challenges in dealing with legacy systems and legacy mindsets 16:44 - on regional differences in approach to innovation #WAF #GLO #AWS #innovation #ai #ffp #ryanair #aircanada #cx #loyalty #loyaltyprograms #customerexperience #travel

✈️ George Richardson, AeroCloud's CEO, talks to Airport Technology about the complexity of airports. Airports are one of the most complex working environments, with hundreds of mission-critical stakeholders across retail, security, processing, and more ✈️ Optimising operations is key to innovation within the sector and with passenger numbers reaching pre-pandemic levels, many airports are realising the answer may lie in cloud technology. In this article, George talks about the need for cloud solutions and the benefits of the cloud. To read the full article click on the link in the comments below 👇 #cloudtechnology #airports #airportoperations

Recently, I was asked to comment on the findings of our Airport Travel Technology Investment Trends report for Passenger Terminal World.     It's no surprise that airports are expecting to increase investment in technology by an average of 17% this year. We've already seen how nascent technologies have been adopted at pace - whether that's AI or cloud computing.      However, it's integral that collaboration trends upwards with investment. It's the only way we can unlock the true potential of the fragmented travel ecosystem.      New technologies must focus on improving collaboration between the hundreds of active stakeholders at the airport. That's why our Virtual Airport Operations Centre is designed with super-charged collaboration and better decision-making in mind.     For more thoughts like these, head to the article prepared by  @Elisabeth B: https://lnkd.in/ds5n7aiT    #AirportTechnology #AirportOperations #AmadeusTechTrends2024

"Cloud technology makes the digital journey and cutting-edge IT affordable and accessible for regional or cost-restricted airports. With leading passenger processing capabilities accessible via the cloud, airports can enable shared common use approaches cost-effectively, saving on infrastructure, space, and maintenance. Not only that, but they’re also well-placed to embrace additional capabilities as they choose, such as self-boarding, self-bag drop, off-airport processing, and more."

Airports plan to boost tech investments by 17% in 2024, focusing on analytics, biometrics, and cloud services to improve passenger experience, according to an Amadeus study. Both airports and airlines prioritize biometrics, with 66% of airports and 65% of airlines planning implementation at key points within three years. Additionally, 64% of airport leaders aim to enhance data sharing with airlines. Key challenges include a lack of common technology and inflexible systems, prompting a move to cloud solutions. Top tech priorities are #ML, generative #AI, cloud computing, and digital payments. The study surveyed senior tech decision-makers from 50 #airports and 100 airlines globally. ✨ Learn more: https://lnkd.in/ejWQWZn8

"Cloud technology makes the digital journey and cutting-edge IT affordable and accessible for regional or cost-restricted airports. With leading passenger processing capabilities accessible via the cloud, airports can enable shared common use approaches cost-effectively, saving on infrastructure, space, and maintenance. Not only that, but they’re also well-placed to embrace additional capabilities as they choose, such as self-boarding, self-bag drop, off-airport processing, and more."

Why is it more important than ever to adopt latest technology for airport operations? ✈ Despite passenger volumes getting back to pre-pandemic levels, many airport operators still face financial challenges. ✈ Many airports are still confronted with a sever lack of staff. In combination with rising passenger volumes this will lead to decreasing passenger satisfaction if not handled properly. ✈ Overall, airport operations is getting more complex with limited resources at hands to manage and maintain future and existing IT solutions. 💡 With a cloud based platform like AMORPH.aero, offering planning & operations of passenger streams, we offer the solutions to optimize and automate operational processes to ensure financial stability. 💡 Designed in a modular approach, AMORPH.aero offers dashboards, maps, alerts and push notifications and predictive analytics to seize our platform to any airport from small to large. 💡 Based on Microsoft Azure, AMORPH.aero uses highest security standards and technical services to ensure stable, scalable and high performing operations of our solutions. Check it out and contact us at info@amorphsys.com https://lnkd.in/e64Zxitq