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We all live in the digital era. And real-time data provides a level of agility that was previously unattainable.  The recent airline turbulence episodes, which impacted several flights and even caused a fatality, showed the importance of data in helping manage such odd events. As demonstrated by Emirates' integration of IATA's Turbulence Aware platform and Lufthansa Systems' Lido mPilot, leveraging up-to-the-minute insights empowers the cockpit and the ground control teams with precious insights, enabling them to plot the most efficient routes, enhancing safety, optimising flight plans, and improving the overall customer experience. Much like this example, rather than relying solely on historical data, which may rapidly become obsolete, in the digital era, companies and businesses can now capitalise on real-time information to pivot their strategies to seize fleeting opportunities and respond proactively to emerging trends, customer preferences, and competitive landscapes. This ability to harness real-time data is no longer a luxury but a necessity for organisations striving to maintain a competitive edge. 

What are airline commercial leaders thinking about when it comes to passenger behaviours and how do they re-jig their teams to adjust to new types of demand? Join this session at the Aviation Festival Asia hosted by Henry Harteveldt to find out. Featuring leaders including Dave Emerson, Karen Chan, Otto Gergye, Ozge Akinci and Yannis Gounaris. Other topics will include: ·  Bringing AI to life – How do you incorporate AI into your day to day commercial operations and help adapt to the current pace of change?   ·   In what ways do airline commercial team incorporate sustainability efforts and how will this evolve in 2024?   ·        What are the insights that are missing for airlines to be able to deliver on customer centricity?  ·    Balancing flexibility as passengers become more savvy – Will flexibility demand still be high in 2024?  Get your ticket today to save $300.00s - https://shorturl.at/kQY45 #aviationfestasia

We're getting ready to meet with leaders of the world's airlines and airports, and to be inspired by the innovation happening in our industry. If you're going to Aviation Festival Asia, meet Team OAG and Infare at stand F17 to talk data. You can also catch OAG's Mayur Patel マユールパテル on the panel for a discussion around how airlines can scale up their use of data platforms and analytics to balance resources and improve operations. #AviationFestivalAsia #AviationFestAsia

In the upcoming APEX (Airline Passenger Experience Association) Tech conference in Los Angeles between 28-29 February, our Sales Director Mark Smith will be part of a panel session with the topic: "Most Promising Ancillary and Passenger Experience Use Cases and Their Dependency on IFC".  We would like to welcome you to join the session to gain more insights.     #AERQ #HereForTomorrow #APEXtech #digitalisation

🚀 Exciting Update! 🚀 The second episode of our technology series for the airline industry is now live! ✈️💡 In this episode, we explore how real-time tracking systems are revolutionizing baggage handling, reducing lost luggage incidents, and enhancing passenger satisfaction with quick and easy claims. Don't miss out on the insights and innovations that are transforming the way we fly! 🔍 Tune in to explore how top airlines are integrating cutting-edge technology to improve operational efficiency and customer experience. 📅 Watch now and stay tuned for more episodes! Let me know your thoughts and share this post with your network! #AirlineTech #Innovation #NewEpisode #TechInAirlines #Aviation #CustomerExperience #StayTuned #TransformingTravel #SubscribeNow #IGT #IGTDataandDigital

✈️ How can technology improve airline CX during flight disruptions? In this video, our Strategy Consultant, Richard Jonkhof , explains how marketers in the airline industry can automatically personalize their communication with 1:1 messaging towards all passengers in real time. Watch and learn in the video below. #DigitalMarketing #RealTimeMarketing #AirlineCX #CDP

Don't miss this chance to learn from the pioneers at PROS about leveraging AI to not just navigate but lead in the world of aviation. Whether you're looking to innovate or iterate, this webinar on April 2 is your boarding pass to the future of airline offer and order management. Discover how to: 🎖️ Differentiate your airline in a competitive landscape. 🔄 Reclaim authority over your pricing and offerings. 🏃♂️ Enhance operational agility. 🌐 Command the entire value chain of your services. 🔗 Reserve your spot for free NOW! http://ms.spr.ly/6044cQ5lo

Don't miss this chance to learn from the pioneers at PROS about leveraging AI to not just navigate but lead in the world of aviation. Whether you're looking to innovate or iterate, this webinar on April 2 is your boarding pass to the future of airline offer and order management. Discover how to: 🎖️ Differentiate your airline in a competitive landscape. 🔄 Reclaim authority over your pricing and offerings. 🏃♂️ Enhance operational agility. 🌐 Command the entire value chain of your services. 🔗 Reserve your spot for free NOW! http://ms.spr.ly/6048coc1e

Don't miss this chance to learn from the pioneers at PROS about leveraging AI to not just navigate but lead in the world of aviation. Whether you're looking to innovate or iterate, this webinar on April 2 is your boarding pass to the future of airline offer and order management. Discover how to: 🎖️ Differentiate your airline in a competitive landscape. 🔄 Reclaim authority over your pricing and offerings. 🏃♂️ Enhance operational agility. 🌐 Command the entire value chain of your services. 🔗 Reserve your spot for free NOW! http://ms.spr.ly/6046covW0

Airlines are transforming into software-centric companies, developing new digital products to enhance passenger experience and streamline operations. The impact is profound: researchers predict that by 2026, a significant portion of revenue for the largest global organizations will come from digital products, services, and experiences. From improving booking systems to elevating in-flight services, many airlines are leveraging internally developed software applications to differentiate themselves in a competitive market. This strategic shift is not just a trend; it is a substantial driver of revenue and return on investment (ROI).  The rewards are remarkable. A recent global IBV study reveals that organizations are seeing impressive ROI on both new and existing digital product enhancements. These results highlight the transformative potential of digital innovations as key revenue and ROI drivers. In today’s digital era, the integration and innovation of digital products are essential for airlines aiming to stand out and achieve sustainable growth. Embracing this journey toward becoming a software-centric airline is challenging but undeniably rewarding. #Aviation #DigitalTransformation #Innovation #AirlineIndustry #ROI #CustomerExperience