Accertify, Inc.’s Post

ONE ID AND STANDARDIZATION OF IDENTITY MANAGEMENT SOLUTIONS What is it? IATA One ID is a vision for an end-to-end biometric passenger journey. Its a pax processing facility aiming to achieve the vision of a paperless travel experience where passengers can fly safely and securely only using their biometric data. This will be achieved using a trusted digital identity, implementing biometric at various touchpoints, and sharing a single set of passenger identity information among authorized stakeholders in accordance with data privacy rules. One ID leverages proven technologies, existing infrastructure and puts passengers in control of their journey. One ID will simplify the passenger process by removing the need for passengers to physically present documents in various combinations at multiple touchpoints. It will be replaced by instant biometric recognition. Why IATA One ID (Justification) Passenger traffic is projected to double by 2037. The industry will not be able to handle this growth or satisfy evolving customer expectations with existing airport capacity, current processes, facilities and ways of doing business. New on-ground concepts are, and increasingly will be, required to optimise the use of emerging technologies, processes and design developments. Aviation stateholders - airlines, border control, customs and screening authorities, have respective processes around their own obligations and requirements, with little or no coordination between them. This causes repetitive processes for the pax such as having to present travel tokens (boarding passes and passports) to many different stakeholders for different purposes across the end-to-end passenger experience. This shall be inefficient and not sustainable in the long-term. Benefits for all stakeholders 1. Passengers Pax can digitally prove to airlines that they meet all the travel requirements (e.g., visa) to the destination country before reaching the airport. Pax present their face, not travel documents. Pax remain in control of their personal data and are provided with informed consent before sharing their credentials. 2. Airlines Automated document-checking processes. With direct communication between pax and authorities, airlines are released from operational burden of checking documents. Pax processing time is lowered. The quality of pax data submitted to airlines is increased 3. Airports Automated passenger processing helps relieving terminal congestion. Space utilization can be optimized. 4. Governments Border authorities have direct control over which passengers are allowed to enter the country. Advanced pax data sharing allows governments conduct a risk analysis on travellers and combat cross-border criminal activities. Document fraud is prevented, improving border security and pax facilitation International Air Transport Association (IATA) #AirportSecurity #Airports #Airlines #Aviation Amadeus

Prioritizing fraud-related KPIs #ATPSAPAC in Phuket, Thailand With new payment methods and new rails, AI, Fraud-as-a-Service and new types of automation, the fraud and payments landscape continues to evolve. What should payment specialists at #airlines prioritise as they look at optimizing revenue generation without compromising on the shopping experience and ensuring they stop fraud, too? Dealing with cost of #payments, #cybersecurity and fraud, keeping up with new payment methods, orchestrating global payment flows, and chargeback and refund process are all high on the agenda of airlines. This was indicated during the #ATPS2024 in London this year. It is imperative to dig deep into these aspects, starting from scrutinising how a team needs to be structured, what to focus on and what are the use cases if we look at various technologies and tools that can assist in meeting the chosen objectives. In a webinar this year, Egemen Ertop, Head of Risk & Fraud Intelligence at Kinguin highlighted that it is important to focus on communication with various stakeholders. It is also vital to deal with industry-wide lack of fraud education and manage cultural shift within the company (not running away from adaptability, aligning the team with the company's evolving standards and expectations etc.). And not to forget the role of data. Evaluating manual decision-making vs. automation, how to ensure every decision is backed by data, who takes the liability if a fraudulent transaction takes place and so on are all intriguing decisions. Hear from experts at the upcoming #ATPSAPAC in Phuket, Thailand (20-21 August, 2024): https://lnkd.in/gHGrNw84 Ritesh Gupta Christopher Staab Tom Madden Nik Laming CLMP Peter Gross Lance Blockley #travel #airlines #payments #fraudprevention #machinelearning

"Excuse me sir, how much cash is in that luggage bag and why are you sweating in these cool airport temperatures?" #FirstWorldProblems With the rise of AI and summer travel, $10,000 may not be a high enough cap #bigtech #VCs as declare-cash threshold is old and outdated #TSA TSA Screening Process for Carrying Cash? The Transportation Security Administration (TSA) allows passengers to bring any form of currency in any amount. However, if your cash bundle appears unusual or suspicious in the x-ray machine, TSA agents may stop you for additional screening. Yes, there are no laws restricting the amount of cash you can travel with as long as you declare any amount over $10,000 when leaving or entering the United States. Domestically, you do not have to declare money. The $10,000 limit applies to all monetary instruments including cash, checks, money orders, stocks, etc. However, it is best practice to keep all receipts and documents showing the source of funds in case customs agents have questions.

Exciting conversations happening this year at the Airline & Travel Payments Summit in Phuket, Thailand. This panel features Grace Fang, Regional VP, International Markets, at Discover Global Network, and explores the impact of fraud technology on the payments industry.    #DiscoverEmployee #Payments #Fraud #Global #Panel 

Preventing inflight fraud is one of the most hotly discussed topics in travel retail today. So, AirFi LEO is proud to be attending and sponsoring the sixth annual Perseuss and Actuary | Nextgen Credit Risk Monitoring Conference from April 16-18, Malta to tackle this issue together, across the industry. From insightful sessions on #fraudprevention, travel dynamics, credit risk, card schemes and more – to global networking and interactive discussions – this is not an event to miss.  #Airlines are losing on average between 2 and 10% of Inflight sales to payment fraud and lost transactions due to offline processing, increasing operations costs and limiting the scope of onboard service.  At AirFi, we are passionate about ending this problem for everyone with the only non-invasive, overnight-fitted Inflight Connectivity solution available on the market - LEO. With AirFi LEO, onboard transactions can finally be processed offline for speed or online for instant verification on every purchase, on ANY aircraft.  And LEO comes at a fraction of the cost of traditional IFC system and with multiple ways to save costs and boost revenues, LEO can more than pay back on its investment. Are you ready to eliminate inflight fraud at your airline? Meet us in Malta or book a meeting with our expert LEO team to learn more about what LEO can do for you.  airfi.aero/connectivity martin.cunnison@airfi.aero | Business Development Director, LEO #FightingFraud #inflightpayments #ancillaryrevenues Martin Cunnison Job Heimerikx Eglė Palevičiūtė Marco Dorjee

Fascinating travel industry consumer survey out today by Checkin.com relating to consumer pet peeves regarding the "airport experience." Most interesting is the fact that American consumers would be willing to pay in order to have their travel documents (passport, visa, enhanced drivers' licenses) pre-checked before arriving at the airport.... in order to speed their journey. Read the entire release here: https://lnkd.in/eJFVRp5f?

Big News: We’re thrilled to welcome ✈️ Alaska Airlines to the Sift customer community! As WalletHub’s #1-ranked airline in 2024, Alaska Airlines is known for delivering exceptional travel experiences—and now they’re partnering with Sift to take their fraud prevention and chargeback management to the next level. With fraud rates rising in the travel industry, Alaska Airlines is stepping up to ensure their passengers can book and travel securely. Using our AI-powered platform, Alaska Airlines can automatically detect and stop payment fraud, streamline chargeback disputes, and ensure a smooth, frictionless journey for their customers—from booking to boarding. See how we’re working together to fight fraud so they can continue delivering award-winning service: https://buff.ly/3BE2Oyh #FraudPrevention #DigitalTrust #AIPowered #GrowFearlessly

Australian action = global regulation? 48 hours. That is how long Qantas now has to notify passengers their flight is cancelled. This is part of Qantas’ A$100 million settlement for cancelling over 10,000 flights in a three month period without promptly notifying passengers. For flights without an immediate travel date, cancellation notification may take time as systems align or alternative journeys prepared. But notifications may be intentionally delayed. For a cancellation implemented on a Thursday, passengers may not be notified until the following Monday. One concern might be notifying passengers close to the weekend will result in them all contacting the call center over the weekend, when staffing levels may be stretched. But if passengers are notified on a Monday, they will call throughout the week. Or perhaps cancellation notification is staggered by urgency. Maybe automatic rebooking is not implemented or thorough. Or options are not comprehensive. Some passengers will call no matter what. Qantas’ undertaking with the Australian competition watchdog does not seem to cover flights that are rescheduled. It will be interesting to see if global authorities become aware of this Australian action and deem it a local concern for regulation.

❗📣 A massive worldwide IT outage has affected airports today, meaning staff are having to operate with manual systems while passengers are facing longer waiting times and delays at check-in and boarding. https://lnkd.in/gDVt28jy If you’re a passenger who is affected it’s important you know your rights. Typically, the airline must provide you with food and drink after a few hours, accommodation if you’re delayed overnight, and a refund or alternative flight to your destination if yours is canceled. As this disruption is out of the airline's control, most passengers will not be eligible for financial compensation. Passengers should follow instructions from their airline, and make sure they arrive at the airport with plenty of time to spare while these problems continue. Learn more about your rights at https://lnkd.in/es-Af7MY. #AirHelp #IToutage #Airports #Crowdstrike #FlightDisruptions #KnowYourRights

"Combating Human Trafficking in the Aviation Industry". #GenAI can define future products to deal with unthinkable and unsolvable problems of #airlines To solve this long-pending aviation issue, genAI recommends the product definition. It may interest the International Air Transport Association (IATA), International Civil Aviation Organization. Such Platform envisions a future where the aviation industry plays a pivotal role in combating human trafficking, employing a combination of advanced training, strategic collaboration, and public engagement to protect vulnerable individuals. To achieve this, the platform will support airlines and airports in implementing comprehensive anti-trafficking strategies that prioritize both security and the rights of passengers. One of the key focuses will be on enhancing staff training. The platform will advocate for the development of robust training programs that equip airline and airport personnel with the skills to recognize and respond to signs of human trafficking. This training will be designed to be both thorough and sensitive, ensuring that staff can identify potential trafficking situations without violating passengers’ rights. Training modules will include real-world scenarios, highlighting subtle signs of trafficking, such as behavioral cues, discrepancies in travel documentation, and interactions between traffickers and victims. In addition to training, the platform will promote the integration of discreet observation techniques. Staff will be trained to monitor situations carefully and to escalate concerns in a manner that prioritizes the safety of potential victims while avoiding unnecessary alarm. The platform will also provide guidelines on how to balance vigilance with the need to respect passenger privacy. Collaboration with law enforcement will be strengthened through the creation of standardized protocols for reporting and responding to suspected trafficking cases. Airlines and airports will be encouraged to establish direct lines of communication with local and international law enforcement agencies, ensuring that suspected cases are handled swiftly and effectively. This collaboration will include joint training exercises, information sharing, and the development of cross-border response strategies. #airlines #airsafety Read more about it, https://lnkd.in/dPHbVAkd