Ace Hardware Corporation’s Post

There really is no place like UniTrust when it comes to the life insurance industry. Profitability, honesty, loyalty and leadership is what stands out to me the most since my time here.

Cheers to 5 years! 🎉 We are excited to celebrate the fifth anniversary of our Customer Community 👏 Since it first launched, the Community has become a trusted place for more than 1000 members to learn and collaborate, especially when the world went virtual and remaining connected mattered most. 👥 Here’s to many more! 🙌 What's your favorite thing about the Stibo Systems Customer Community? 👇 Let us know in the comments and learn more about the Stibo Systems Customer Community at: https://sti.bo/3VXnbyH #StiboSystems #CustomerSuccess

Have you ever struggled to find a way to recognize deskless or customer-facing employees? Recognizing their efforts can be challenging, but don't worry! Awardco can assist you with that. External recognition is key in enabling customers, patients, vendors, and others to appreciate the employees they engage with directly. Discover how simple it can be below!

Success in warehousing isn’t just about individual performance—it’s about how well your entire team works together. That’s why we’re thrilled to introduce the WERC Team Membership plans, designed to elevate your whole team’s path to operational excellence. Discover how WERC can support your team’s growth: werc.org/join. #Warehousing #Distribution #TeamMemberships

The wonderful Anne-Therese Toutant, a legend of our business. Every single possible metric has exploded (5-10X plus!) under AT's reign. We would be lost without her. She's also one of the most dynamic and interesting conversationalists you'll ever meet, so I recommend saying hi! #cwssummit Staffing Industry Analysts

I am going to win in 2024….. In a market where products and services are often similar, the true differentiator lies in the experience we create for our customers and employees. While aspects like product variety, competitive pricing, and convenience of location are important, they are also easily matched by competitors. What truly sets a business apart is its ability to craft an emotionally resonant experience. This involves cultivating an environment where every interaction is driven by intention and empathy, focusing not just on the transaction, but on genuinely solving problems and exceeding expectations. For employees, this means creating a workplace that prioritizes their growth and well-being, understanding that their daily pursuit of professional and financial success is integral to the overall health of the business. When employees are engaged and fulfilled, they are better equipped to deliver exceptional service, thereby enhancing the customer experience. For customers, it’s about offering more than just a product or service; it’s about delivering a memorable and positive experience that consistently exceeds their expectations. This approach shifts the focus from a mere financial transaction to providing real value, building a loyal customer base that values the experience as much as, if not more than, the product itself. Ultimately, the unique and exceptional experiences we create for our employees and customers become our business’s most distinguishing feature, setting us apart in a crowded marketplace and driving sustainable success.

Great people doing great work! Congratulations to the 8x8 Professional Services organization for winning a Silver Stevie® Award in the #Technology Team of the Year category and a Bronze Stevie® Award in the #CustomerService Team of the Year category in the 21st Annual International Business Awards®. Read more about these recognitions and 8x8’s #CX focus here. #custserv #contactcenter #CPaaS https://bit.ly/4dTjIas

While we are in the middle of awards season, it’s a good time to remember that the quality of the work that gets in front of the most consumers is what matters most for the future of our industry.

🏆 It's great to See #Wildix are winning awards for this innovative solution #XHoppers which combines cutting-edge communication tools with #retail management features to revolutionise the shopping experience. 🔹 Internal and External Calls: Intercom System for seamless communication between staff members across the store. Dial externally to communicate with other stores around the world. 🔹Announcement and Push to Talk: Any employee can send an announcement to all in-store shop assistants. 🔹 Customer Assistance: Easy access for customers to request help by scanning QR codes. 🔹Reduce Shrink: Using the AI surveillance system integration. Store assistants are notified instantly about potential theft attempts. 🔹 Analytics and Reporting: Valuable data on customer interactions and staff performance to optimise operations. 🔹 Integration with Retail Systems: Smooth integration with existing retail management systems for effortless operation. With Wildix X-Hoppers, you can boost efficiency, enhance customer satisfaction, reduce theft and gain crucial insights into store performance. Contact LOQEX for more information on how #XHoppers is transforming retail! 💡✨ #RetailInnovation #CustomerExperience #RetailTechnology #Retailsolution #WildixXHoppers #SmartRetail #RetailManagement #Retailtech

#CPExpo has gathered all the big service providers for a panel discussion. As we grow our partner programs, learn more about strategies across the industry from Verizon Business VP of Sales, Michael Caralis and others. 🔥 #VerizonPartnerNetwork #VTeam