AC Monza’s Post

🌟 Firing Up the MSC Cruises South Africa Team with “Overcoming Your Average”! 🌟 What an incredible day spent with the dedicated and passionate team at MSC Cruises South Africa as they gear up for their busiest season of the year! It was an honor to deliver my talk, “Overcoming Your Average”, and inspire the team to rise above challenges, embrace excellence, and go the extra mile to create unforgettable experiences for their passengers. In my talk, I shared insights about: Resilience: Thriving even when the pressure is on. Teamwork: The importance of supporting each other to achieve extraordinary results. Mindset: How a positive, determined approach can help us break through limits Excellence: Creating exceptional moments for customers by going above and beyond. A huge thank you to Ross V., CEO of MSC Cruises South Africa, for inviting me to share my story and for his outstanding leadership in empowering his team to be their very best. To make sure the lessons resonate long after the talk, each team member received a copy of my book, No Retreat, No Surrender. I hope it serves as a daily reminder that no matter how tough the journey gets, we all have the ability to overcome adversity and thrive. It was inspiring to see the enthusiasm and commitment from the MSC Cruises team, and I know they’re ready to deliver an exceptional season for their guests. Here’s to smooth seas, happy guests, and achieving incredible success by always striving to overcome the “average”! 💪 #OvercomingYourAverage #Motivation #Resilience #Teamwork #Leadership #HospitalityExcellence #NoRetreatNoSurrender #MSCCruises #Inspiration

Passing 100 Days in My New Role ✈️ Now it’s a great moment to pause and reflect as well as to look what comes next. My time so far as a Managing Director of Oscar Bravo has been remarkable. Let me share with you why:    🌟 The Oscars  > Diverse & Talented: Working with a young, dynamic, highly skilled and diverse team –  average age: 33, nationalities: 11, female quota: 63% - recipe for success > Our mission: We create an environment for digital, creative, innovation-driven intrapreneurs, who are waking up every day to challenge the status quo in digital aviation marketing to serve the travelers needs and hereby drive Lufthansa Group business growth – what an inspiring northstar that drives us as a team   🤝 Collaboration, Networking & Warm Welcoming  > Open Doors at Lufthansa Group: The supportive and inclusive atmosphere made my transition from mobility at the ground to the air really smooth > Exceptionally welcoming colleagues who have kindly integrated me into the aviation family – from airlines to Lufthansa Group functions, Lufthansa Consulting, Lufthansa Group Digital Hangar, #zeroG, Lufthansa Innovation Hub, Lufthansa Cargo and many more > Onboarding Journey: Over 30 get-to-know meetings for the Oscars alone! Thanks to my team for the valuable onboarding conversations, which provided me with the necessary personal and substantive depth > Participating at my first Lufthansa Airlines Conference: Being part of a great team plus experiencing and shaping the strategy firsthand   🚛 Transition from Mobility at the Ground to the Air:  > Never Stop Learning: Fascinating transition from the automotive to the aviation industry opens up entirely new perspectives and opportunities for me, along with many exciting new insights across the whole aviation group > Life of a Frequent Flyer: Numerous business trips have deepened my understanding of the industry and the Lufthansa Group's operations > Learning a New Language: Navigating the world of airline abbreviations and codes plus specific airline KPIs likes RASK, CASK etc. > Jump Seat Experiences: Unforgettable in-flight operational insights from the jump seat > Friendly Faces Everywhere: 🛫 Ground & Cabin Crew      🔍  The next steps are to refine Oscar Bravo`s identity and USP in digital marketing to strengthen our position within the Lufthansa Group together with our stakeholders. To me it is crucial to combine the best of both worlds: Appreciating and nurturing our fast paced “startup” like culture with the power and scale of the group.   #100days #OnboardingExperience #NewBeginnings

Today, I’m feeling both humbled and grateful as I reflect on my journey with flydubai. In less than two years, I’ve been fortunate to be part of an organization that not only recognizes its employees but genuinely values them. Recently, I received a Team Champion certificate — a recognition I’m proud of — but it was something that happened today that really reminded me of the true power of appreciation. One of the GHA porters approached me with a simple “thank you.” At first, I wasn’t sure what he was referring to, but he explained that a few months ago, I sent an email of appreciation for his hard work. Because of that, he received a small monetary reward. He wanted to thank me personally, saying that, while it may have been a small amount to most people, it meant the world to him. I had completely forgotten about that appreciation I sent, but hearing how much it impacted him really struck me. It wasn’t about the money — it was about feeling seen, valued, and acknowledged. A small gesture from me made a huge difference in his experience at work. This moment was a powerful reminder: while formal recognition is important, the real impact often comes from the everyday moments of appreciation we share with one another. A simple “thank you” or a word of encouragement can go much further than we realize. In this case, that small act of appreciation not only motivated him to continue giving his best but also reminded me how much we can lift each other up with just a few kind words. Small gestures can create ripple effects that we might never fully see — but they matter. I’m incredibly grateful for the recognition I’ve received from my company, but today, I’m even more thankful for the reminder that true appreciation is about the connections we make and the small moments of acknowledgment that often have the biggest impact. #flydubaiwithme #flydubai #appreciation #ramplife

THE BEST YES! 
On December 12th last year, on my birthday, I made a decision: I said YES to Aviation. Have you ever thought about how a simple "yes" can transform your life? We often hear that saying "no" helps us set boundaries and protect our energy, but what if embracing “YES” is the key to unlocking your true potential? As a student pilot, my journey has been shaped by my willingness to embrace every opportunity—even the challenging ones. Every time I stepped outside my comfort zone, I discovered new heights of personal and professional growth. From my first flight in a small aircraft to navigating tough weather conditions, each experience has taught me invaluable lessons in resilience and courage. Saying "yes" has opened doors I never imagined. I've met inspiring mentors who shared their journeys with me, learned from fellow students facing their own challenges, and built friendships that will last a lifetime. These moments have not only enriched my flying experience but also empowered me to embrace uncertainty and trust the journey—even when it feels intimidating. Did you know that only 6% of pilots worldwide are women? Together, we can inspire more women to follow their dreams in aviation. By sharing our stories and supporting one another, we can create a more inclusive and empowering environment for future generations of female aviators So, I encourage you: say YES. Step into the unknown. The incredible experiences and opportunities that await might just surprise you. Whether it's mastering a new flight maneuver, participating in an aviation event, or sharing your story, each "yes" can take you to unimaginable heights. And, of course, staying hydrated is essential for those long study sessions and flight days! I absolutely Adore Lass Chance Beverage Co Gagan Lasser & Starbucks —hands down the best. My favorite? Life is A Peach! & Caramel Macchiato. These are the perfect refreshments to keep my energy up while soaring through the skies. Looking forward to writing my Transport Canada Private Pilot Exam January 2025! Let me show you, in a small clip of my “YES,” how it’s opened doors for me. Watch as I embrace challenges, soar through the skies, and learn from every moment.   Cheers to one year of flying! #GrowthMindset #Yes #WomenInAviation #Inspiration #Resilience #LifeIsAPeach #HappyBirthday #Theworldofaviation #Starbucks #Caramelmacchiato

🌴 Our Journey to Summer 2025: Powered by People, Inspired by Progress Dreaming about summer? At Brussels Airlines, we’re not just making plans—we’re preparing to reach new heights. With 18% more capacity, over 300 new colleagues joining our incredible team, and Funchal (Madeira) as the newest addition to our European network, Summer 2025 promises to be exceptional. But let’s not forget what truly makes all of this possible: our people. Every milestone we reach, every passenger we welcome, and every new destination we add is thanks to the dedication, passion, and teamwork of an extraordinary group of individuals. 🚀 Welcoming Over 300 New Faces When we talk about our team, we mean a community. Next year, we are delighted to welcome over 300 new colleagues—each bringing their own unique energy, skills, and enthusiasm to our growing Brussels Airlines team. From the moment they join, we focus on helping them feel supported and ready to thrive. Watching new talent grow into their roles and become part of our story is truly rewarding. 🌏 Expanding Horizons Together The addition of Funchal to our network isn’t just about geography—it’s a symbol of growth and ambition. Behind every new route is the tireless effort of teams working together to make it happen. These new opportunities aren’t just exciting for our passengers—they’re a proud moment for everyone at Brussels Airlines. 🎉 Celebrating Teamwork and Progress Every flight we operate, every passenger we serve, and every colleague we welcome reflects the strength of our team. From pilots and cabin crew to our ground staff and support teams, every contribution matters. Together, we are not just running an airline—we are building a shared future, connecting people, and creating experiences that make a difference. This summer, we’re ready to take Brussels Airlines to new heights—together. Thank you to every team member, both future and experienced ones, who helps make this vision a reality. Your dedication and teamwork inspire us all. Here’s to new beginnings, reaching further, and making Summer 2025 one to remember. #TogetherWeFly #BrusselsAirlines #Summer2025 #Teamwork #AviationCareers #TravelWithHeart #PeopleAndCulture #EmployeeExperience #WorkplaceGrowth #HRLeadership #TalentManagement #CareerDevelopment #OnboardingExcellence #FutureOfWork #HRInnovation #TeamGrowth #InclusiveWorkplace #TalentAcquisition #LearningAndDevelopment #HRStrategy #EmployeeEngagement

If Certinia did......River Cruises ⛴ 🌅 🥂 Inspiration - The Tour de France, The European Football Championships, The Olympics, Italian food, The Alps - Europe in Summer! Imagine a river cruise where every detail is tailored to perfection: ▶ Easy booking with transparent costs: Customers feel in safe hands from the very first interaction. ▶ Warm welcome: Champagne, delicious food, and delightful music. ▶ Customised catering without the excess: Always have what you want to eat with no wastage. ▶ Expert navigation: One scenic view after another. ▶ Huge windows to give the richest insight into the journey. ▶ Daily adventures: Experience vineyards, village markets, and medieval chateaux. ▶ Clear updates: Customers are always aware of options and progress, taking in every special milestone. ▶ Unmatched value for money: Customers left feeling that they received 5x what they paid. ▶ An outstanding customer experience: Customers left wondering why they hadn't done it sooner. Certinia don't do river cruises, but if we did, they would probably be the best river cruises in the world. Ready to transform your service delivery? For the best service delivery solution in the world - Certinia For river cruises, maybe try Viking. #europeansummer #customercentricity #excellence

Stay Anywhere, Experience Excellence – Ramada Consistency, Every Time

You have talent and it shows in your work. Wishing you many more success

It is indeed sunset for UK, a brand that stood for hospitality and service in current times! Every time and era has a new icon, as Air India once was in the top 3 worldwide for more than a decade under stewardship of JRD, both in person and in spirit. This was despite the baggage of being a public sector, with ministerial and bureaucratic oversight, control, and downright interference to the lowest levels. Air India also competed with the best in every direction it flew, whether it was BOAC becoming BA, or AF, CX, QF, AA, PA, LH, IT, IB, KQ, QR, ET, EK, KE, JAL, NZ, and SQ itself, besides several more! Such heights require a different level of capability, personnel, dedication, and effort, that hopefully will come back to a large extent! Only time will answer it. That Indian aviation is soaring, after failing a few times in history, where many airlines had to reinvent, rechristen, change onwnership/s. Many good brands have fallen, for one reason or another! Vistara was to return to profitability with post-pandemic revenge travel, running losses since inception before its inflection point towards profitability. The difference onboard was starkly in Vistara’s favour, as was the ethos! Fortunately, for sometime the AI2 prefix allows some to get to choose Vistara flights. Even the aircraft exterior will take time to get repainted, keeping memories refreshed a bit longer. After old Air India (till late 70s), it was Jet, and then a sprightly Kingfisher, followed by a primmer Vistara that served the travelers well. Kudos for a job well done Vistarians! Best wishes for a bright future in a larger organisation💐 It is a fitting tribute that UK merges into AI and still maintains its aura in their new flight numbering scheme, which eventually should also disappear, as AI combine ups its game in the coming years! Wishing all Vistara employees a new beginning in a new avatar as the sun sets on its brand! #airline #aviation #UK #Vistara #AirIndia #6E #9W #IB #IC #AI #KQ #KE #ET #QR #EK #AF #BA #LH #IT #JL #AA #PA #NW #DL #SQ #NZ #SU #LOT #SA #SAS

Too often in business, we view competition through a narrow lens, fixating on our direct rivals and the pursuit of market dominance. I was thinking about this during my recent time in Portugal where I gave a keynote to PepsiCo’s SodaStream International, Ltd.’s division. On the trip, my husband and I joined a group ebike tour through the Douro Valley. Among us, however, was a guest who was on a different wavelength. A seasoned biker, he mistook our leisurely ebike tour for the Tour De France. He surged ahead, leaving the rest of us trailing in his dust. As we wound our way through the vineyards, I couldn't help but marvel at how his relentless pursuit of “winning” the ebike tour caused him to miss out on the true essence of the experience—the camaraderie, the laughter, the shared moments of awe at the beautiful scenery. It was a poignant reminder of how our fixation on competition can blind us to the beauty of the journey, and to the needs of those around us. What would it feel like to cast aside the shackles of narrow-minded competition and fix our sights on a more compelling and formidable opponent? Like climate change. To read more about the valuable lesson I learned, and how companies can shift perspective from “winning” the market to a focus on working together to overcome our true competitors, click on my article 👇. #purpose #purposeandprofit #csr #esg #sustainability #climate #climatechange #competition #collaborativeadvantage