Action Recruitment’s Post

Extraordinary talent is hard to come by, but if you pay attention, you can spot it a mile away. Last week at Vacation Rental Management Association (VRMA), I was having a drink with some friends at the Four Seasons Hotels and Resorts lobby bar, and the bartender really stood out to me. I noticed how immaculately he did his job, engaging with customers, preparing drinks perfectly and just the way he held himself. He was a pro. And then the unthinkable happened. Across the bar, a man had a seizure and needed immediate medical attention. The bartender sprung into action without hesitation, taking over the situation with urgency, but still remaining totally calm. His lack of fear and intense professionalism is what stood out to me. While the patrons seemed unsure of what to do, the bartender seamlessly took charge and attended to this obvious emergency situation. That to me is an extraordinary employee. Someone who not only can do their “job,” but can also react to the unexpected and go above and beyond whenever the need arises. If I was hiring a bartender, I would have offered him a job on the spot! In hindsight, this incident just reminded me how rare and special talent can be found in the most unexpected places. And yep, the hospitality industry sure does employ some amazing people! We are a rare breed. #hospitality #emergency #talent #leadership #hiring

How likely is it to get a job in hospitality with little to no experience in that field?I'd like a career change from retail to hospitality,being a waitress/waitron,room attendant or kitchen staff #marriottinternational #marriottcareers #marriotthotels #peermontglobal #proteahotel #hospitalityindustry #hospitalityjobs #hospitalitymanagement #hospitalityrecruitment #hiringmanagers #hospitalityhr

Opportunity

Have you secured your first hospitality job and now find yourself preparing to embark on this new journey? Dive into this invaluable blog penned by my esteemed colleague Klaudia Piotrowska, who has walked in your shoes and offers invaluable advice on navigating your first day with confidence!

The secrets of great F&B in hotels that doesn't get spoken about enough... Revenue Managers: F&B increases your RevPar. Finance Directors: F&B diversifies your revenue streams. Sales Directors: F&B creates a destination for your rooms proposition. Events Directors: F&B creates an experience for your room hire cost. Rooms Division: F&B creates the amenities for the rooms to 'wow' the guests. HR Directors: The F&B team feed your people every day. Housekeeping: F&B stocks those mini-bars. Purchasing Managers: F&B helps increase your purchasing value. Concierge: You don't need to send guests outside anymore. PR Manager: F&B gives you constant new news and innovation to talk about. Marketing: F&B creates around 70% more user-generated content than rooms. F&B might not be your biggest revenue stream But it adds value in so many ways That can enhance a guest's experience And grow your overall performance Who agrees? 🙋🏼♂️ PS. I am working with hoteliers everyday to grow their F&B performance. If you need a fresh perspective on your F&B outlets, reach out and let's connect. I would love to chat. #innovation #success #future #hospitality #hotels

The secrets of great F&B in hotels that doesn't get spoken about enough... Revenue Managers: F&B increases your RevPar. Finance Directors: F&B diversifies your revenue streams. Sales Directors: F&B creates a destination for your rooms proposition. Events Directors: F&B creates an experience for your room hire cost. Rooms Division: F&B creates the amenities for the rooms to 'wow' the guests. HR Directors: The F&B team feed your people every day. Housekeeping: F&B stocks those mini-bars. Purchasing Managers: F&B helps increase your purchasing value. Concierge: You don't need to send guests outside anymore. PR Manager: F&B gives you constant new news and innovation to talk about. Marketing: F&B creates around 70% more user-generated content than rooms. F&B might not be your biggest revenue stream But it adds value in so many ways That can enhance a guest's experience And grow your overall performance Who agrees? 🙋🏼♂️ PS. I am working with hoteliers everyday to help them think differently about their F&B to create outlets their guests will love. If you need a fresh perspective on your F&B outlets, reach out and let's connect. I would love to chat. #innovation #success #future #hospitality #hotels

Imagine a hotel without food and beverage? 🤔 It's like a book without words or a movie without sound – incomplete! 🍽️🥂 F&B isn't just a necessity; it's the heart and soul of hospitality. Let's toast to the essential role F&B plays in creating unforgettable guest experiences! #Hospitality #FoodAndBeverage #HotelIndustry"

💡 Overcoming Key Challenges in Hospitality: How Hospitality By Bernard Can Help 💡 In the hospitality world, service quality is crucial for creating unforgettable experiences. However, challenges like lack of trained staff, insufficient flexibility, and communication issues can hinder your success. 🔑 Our Solutions: 1️⃣ Trained and experienced staff: Our team consists of professionals with extensive experience working with prestigious clubs and exclusive events. Whether you need an extra waiter, bartender, houseman, cook, or server, we have the right people for you. 2️⃣ Flexibility and adaptability: We understand that needs can change at the last minute. Our team is trained to quickly adapt and respond to all challenges, providing consistent quality service. 3️⃣ Clear and efficient communication: It’s important to us to always be on the same page with our clients. Strong internal communication and transparency with you ensure that every event runs smoothly. 🎯 Why choose us? Because we are committed to delivering top-notch service and believe that every event deserves the best. With our team, you can be confident that your guests will leave satisfied. 📩 Contact us for more information or to schedule a consultation: 📧 bernard@hospitalitybybernard.com 📧 admin@hospitalitybybernard.com #HospitalityExcellence #ProfessionalService #EventStaffing #HospitalityByBernard

Working in the hospitality industry can make you a better person, a better customer, and a better guest. When you work in this industry, you gain an understanding of the hard work that goes on behind the scenes, which makes you more present, grateful, and respectful when you are on the other side as a customer or guest. It builds on the idea that the hospitality industry connects so much to empathy—even on the flip side, when you are the one being served.