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Last month, Head of Managed Service Operations, Paul McFarlane delivered a captivating talk on "The future of the IT Service Desk"... Hint, it's automation and AI, at the recent DIGIT.FYI ITSX Event in Edinburgh. If you weren't able to catch it live, don't worry! You can now watch Paul's talk right here.   Key Takeaways:   • Liberate your service desk with automation and AI, managing low-level tasks effortlessly. • Empower your team to provide personalised and focused customer service by freeing up your service desk. • Seamlessly streamline customer service, ensuring efficiency without compromising the human touch. • Use Case: How Copilot can bring about significant improvements to your service desk.   https://bit.ly/3TF5pPc #OneQuorum #ServiceDesk #Copilot #Automation

Attending MIT Technology Review's 2024 EMTech Digital conference. AI and NextGen Highlights: AI is poised to seamlessly integrate into the workplace, enhancing efficiency, enabling data-driven decision-making, and fostering innovative problem-solving. The next-generation workforce will leverage AI tools to redefine roles, encourage collaboration, and drive forward-thinking strategies. Fascinating! #EmTechDigital #EmTechDigital

How can broadcasters 𝘀𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝘀𝗮𝗰𝗿𝗶𝗳𝗶𝗰𝗶𝗻𝗴 𝗾𝘂𝗮𝗹𝗶𝘁𝘆 or viewer satisfaction? Using 𝗔𝗜 𝗰𝗵𝗮𝘁𝗯𝗼𝘁𝘀 with their promise of 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 and Resource Allocation is a great opportunity. 𝘛𝘩𝘪𝘯𝘬 𝘢𝘣𝘰𝘶𝘵 𝘪𝘵 💭 Your highly trained staff is focusing on strategic and creative tasks and routine queries are managed by Bots. 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻: Let AI handle common queries, freeing up staff for creativity and innovation. 𝗖𝗼𝘀𝘁 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Reduce overhead and streamline processes without the need for extra manpower. 𝗢𝘂𝗿 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: → Successfully deployed in high-pressure environments like healthcare. → Proven track record in managing complex data effortlessly. 𝗬𝗼𝘂𝗿 𝗯𝗿𝗼𝗮𝗱𝗰𝗮𝘀𝘁𝗶𝗻𝗴 𝘁𝗲𝗮𝗺 𝗰𝗮𝗻 𝗳𝗼𝗰𝘂𝘀 𝗼𝗻 𝘄𝗵𝗮𝘁 𝘁𝗿𝘂𝗹𝘆 𝗺𝗮𝘁𝘁𝗲𝗿𝘀: 𝙲̲𝚛̲𝚎̲𝚊̲𝚝̲𝚒̲𝚗̲𝚐̲ ̲𝚊̲𝚗̲𝚍̲ ̲𝚍̲𝚎̲𝚕̲𝚒̲𝚟̲𝚎̲𝚛̲𝚒̲𝚗̲𝚐̲ ̲𝚎̲𝚡̲𝚌̲𝚎̲𝚙̲𝚝̲𝚒̲𝚘̲𝚗̲𝚊̲𝚕̲ ̲𝚌̲𝚘̲𝚗̲𝚝̲𝚎̲𝚗̲𝚝̲.̲ Want to learn more? Visit our booth at IBC (Hall8, B47) and bring your operations to the next level. https://lnkd.in/dZpZp79f Read our full whitepaper for in-depth insights. #IBC2024 #broadcastmedia #mediasolutions #newsroomsolutions #radiosolutions

DIGITAL DAY 24 Tickets for Digital Day 24 are now available! This year we have unique perspectives from international experts and practitioners in the fields of the creator economy, artificial intelligence, tokenisation, open collaboration, and the next evolution of human digital experience. Together, we will examine how tensions arising in these key shifts can be tapped to unlock renewal and transformative, new opportunities. Tickets are selling fast, so hurry and Secure your seat at the frontier of mission innovation. https://lnkd.in/dGZMAvw5

Learn directly from the team who created DEX at Nexthink Experience 24. Registration is officially open, and you won’t want to miss the opportunity to learn from the top industry minds during keynotes, networking, and tailored learning paths. Take your DEX to new dimensions.     #NexthinkExperience24 #DEX #techconference #ITevent #ITtraining 

Last weekend, our CEO Joe W. and COO Aldo Spaanjaars attended #IBC2024 (International Broadcasting Convention) in Amsterdam, where they connected with industry leaders and dove into the innovations reshaping media and entertainment. Their key takeaways are fantastic news for Edge Video AI: 1️⃣ Validation on all fronts: We confirmed that our product is not only technically and legally sound, but also highly practical and easy to implement. 2️⃣ AI beyond analytics: Our AI-driven platform doesn't just provide insights—it enables real-time product matches, delivering unmatched value to consumers. This is a true game-changer. 3️⃣ Exciting opportunity: We also secured a strong lead with a lifestyle channel in the UK, a perfect match for our technology. We’re thrilled to bring these insights back to our team as we continue to innovate and drive forward the future of AI-powered video solutions. Big things are on the horizon—stay tuned! #IBC2024 #VideoTech #ShoppableTV #FutureOfMedia #EdgeAI

🔎The European Innovation Scoreboard 2024 offers a comprehensive assessment of research and innovation performance across EU Member States, other European countries, and global competitors. Covering data from 2017 to 2024, it provides valuable insights into how different regions are advancing in innovation.  👁️🗨️Dive into the latest trends and see how Switzerland ranks in the global innovation landscape! https://t.ly/aRcia #HorizonEU #InnovationScoreboard

Imaginario AI recently participated in a survey conducted by LATA Research with fellow technology vendors at this year’s IBC - International Broadcasting Convention. The findings shed light on the trends that will shape the global media and broadcast technology landscape in the coming year. Here are the highlights: 🔍 77% of media enterprises are embracing a hybrid technology procurement model, signaling a shift towards more versatile solutions.  🔍 44% are prioritizing the development of an automated, IP, and software-driven unified content supply chain—showing a strong move towards efficiency and innovation, including the integration of AI technologies.  🔍 34% prefer vendors like us who offer flexible deployment configurations and robust orchestration capabilities, highlighting the demand for adaptable solutions from vendors like us. The potential of these trends present a significant growth opportunity for us and our partners. 🚀 #IBC2024 #MediaTechnology #ImaginarioAI #Innovation #Broadcasting

Tune in to our latest episode of The 'A' Word, where Pablo Dimenza, Global CTO at eg+ and Designory, discusses the evolving landscape of ad agencies and the integration of emerging tech. Explore the intersection of technology and creativity in advertising as we discuss the latest trends and innovations shaping the industry and driving business growth. Check out the full episode below 🎙️ https://lnkd.in/eGPZhZY5 #adagencies #emergingtech #aiintegration Kentaro Oi

Very useful topics discussed at this morning’s UK Digital Regulation Cooperation Forum (DRCF) launch of their Digital Hub to support innovation & economic growth. The helpful collaboration between Competition and Markets Authority, Ofcom, Information Commissioner's Office & the Financial Conduct Authority aims to deliver better outcomes for industry & consumers. Interesting that Digital Identity, along with Quantum, Immersive Tech, & GenAI / Deepfakes are all on the DRCF’s mind. Yoti #digitalID