Addenda’s Post

In the competitive world of auto insurance, efficiency is everything. As the industry evolves, traditional underwriting methods are being left behind. So the real question is: Is your underwriting process keeping up? At Inaza, we’re revolutionizing non-standard auto insurance with AI-driven automation that analyzes emails, phone calls, reports, and images to boost accuracy, reduce premium leakage, and speed up decision-making. Check out our latest blog on how automation is improvising efficiency in underwriting below! #underwriting #automation #innovation #autoinsurance 📍 https://lnkd.in/ebafhahG

Discover how Clearcover is revolutionizing car repair with ServiceUp, blending top-notch claims handling with exceptional delivery for a seamless customer experience. #InsuranceInnovation #CustomerExperience #Partnership #TechInInsurance #insurance #insurtech #technology https://lnkd.in/epyN8aV2

As we start 2024, the auto insurance market is undergoing significant transformations driven by economic pressures, technological advancements and evolving customer expectations. With the industry expected to soar to $1.06 trillion by 2027, now is the time for insurance professionals to adapt and thrive. Embracing innovations like telematics, big data and AI will be key in enhancing risk assessment, optimizing pricing strategies and delivering personalized policies. As industry leaders, how can we leverage these trends to stay competitive and meet our customers' needs? Dive into our latest insights and join the conversation on shaping the future of auto insurance. Click the link below to explore more. #FutureOfInsurance #Innovation #InsuranceProfessionals

There are a lot of insurance old-timers shaking their heads about today’s emphasis on the customer experience. They don’t quite get why we have to turn operations and procedures upside down to win (or keep) a piece of business. It’s simple: we are no longer in charge of the experience. The insurance industry and every other industry has been outflanked by rampant new technology in the last 30 years that has given control of the purchasing steering wheel to the customer. Long wait times, unresponsive agents and lethargic insurance agencies are in their rear view mirrors. #medicarefmo #fmo #insurancemarketing #aep2025 #insurancebroker #ahip2025 https://lnkd.in/g9gU9zTe

Creating a great customer experience requires the intelligent use of technology. At JM&A, we employ an embedded insurance model, powered by POLLY, to seamlessly integrate insurance offerings into the vehicle purchase journey, ensuring a personalized experience. Learn more about choosing between Automated and Comprehensive Embedded Insurance models here: #JMAGroup #CustomerExperience #Technology #EmbeddedInsurance #Dealerships

Auto insurance consumers are shopping for new policies with increasing frequency, and quoting portals and comparative raters have the chance to capitalize on this trend, and grow their market share and revenue. DataOne's newest whitepaper outlines three data-driven integrations that can strengthen their lead flow and lead quality. Download at the below link! https://lnkd.in/duQ2Rh4B

An opportunity to keep a customer for Life, If you can process their claim correctly. According to the study from JD Powers "the study found 51% of customers say they have little trust in their auto insurer. Fifteen percent of customers have high levels of trust in their insurance company, and 34% have mid-levels of trust, according to the report." Are you using OEM Build data to calcuate their vehicle's total loss value? Ask me how DataOne can help put your company in the 15% of high level of trust.

Dear Direct Line Group I am sat here reading my insurance renewal and am wondering how (as a loyal customer/multi car insurer and with home insurance via yourselves) I have been selected (just lucky I guess!) for an increase of just 40% YOY to my car insurance premium Putting aside for the moment we are in one of the most challenging economic times with the cost of living crisis impacting all aspects of life, I would welcome anybody from Direct Line Group to offer any justification, or rationale outside of what can only be viewed as blatant profiteering and price gouging, that warrants a 40% YOY increase In real terms it is an actual increase of 86% in fees since 2022 (my fault for not reading the auto renewal – check the small print kids!!) No change to cirumstances whatsoever, exactly the same set of parameters as 2023 and 2022 My Wife has taken much delight in pointing out that her policy (with you and again based on the exact same parameters as before) has had a much more realistic and representative increase of just 1% YOY!!! So before I once again attempt to speak to your customer service team who will no doubt (as before) roll out the scripted "algorithm" and "additional factors" objection covers........(be good if they actually knew how it worked and what they were!) I have couple of quick questions for you, Adam Winslow, congrats on the new appointment by the way... a) on what basis can you and your business justify a 40% (86% IRT) increase in fees over the past 12/24 months? b) on what basis have been selected for this increase? c) what do you mean when you use the phrase "I will create value", as in your recent media release and investor update? On a side note, if you are a supplier to Direct Line Group now may be an opportune time to review your current fees, if anyone asks or queries it just say "there are a number of additional factors taken into consideration, our fees are algorithm based", then refer them to your automated customer care line which operates under the mission of "putting the customer first" and if you are super lucky you may get to speak to a human, somewhere, anywhere in the world.....Good Luck! #feelslikeascam #puttingthecustomerlast #valueformebutnotforyou #atleastwearamask #allinittogether

For many auto dealers, verifying a customer’s insurance can feel like a necessary evil in the car sales process. While it’s essential in protecting your business, it’s also time-consuming and potentially damaging to the customer experience. Fortunately, auto insurance verification as we know it is changing, and the new norm is digitally streamlined and customer-focused. Read about it here: https://hubs.ly/Q02NrDVz0 #insuretech #autosales #insuranceverification #finance #insurance