It’s been two years since this journey started in e& enterprise , and it’s a pride moment for us to get recognized in the major players category of its 2023 IDC global marketScape report. #e& #eand #e&enterprise #etisalat #cpaas #cxaas #customerexperience
We are pleased to announce that IDC | MEA the global leader in market intelligence and advisory services, has recognised e& enterprise for our EngageX platform in the Major Players Category of its 2023 IDC Global MarketScape Report. In a highly complex and quickly changing business landscape, focusing on customer experiences has never been more important, and CPaaS solutions are pivotal in helping companies redefine customer experiences for their customers. #EngageX is one such solution, which helps our customers provide personalised experiences that exceed the end users' expectations using a combination of our consulting and advisory service, our technology platforms and the collaboration with e& global brand and portfolio. Stay tuned for the full report! #eAndEnterprise #eAndEnterpriseCloud #IDC