Here's a service we offer that's a no brainer for any dealer to avail of; Contacting your service customer about upgrading their cars. Why? Because it gets the conversation started before they arrive. Too often I hear, "Ah we would talk to our service customer when they come in. My reply is always. What if you're busy? What about the days when your off work, annual leave etc? What about all the customers that pass through your doors every day that didn't buy their car from you? Imagine having potential customers walking into your premises every single day and walking back out again with no contact from sales. It shouldn't be happening. #sales #retention
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I've seen first hand how this can work. Another way to generate great leads especially when business can be slow 👏🏼👏🏼👏🏼👏🏼 #retentionsales #carsales #sales
Here's a service we offer that's a no brainer for any dealer to avail of; Contacting your service customer about upgrading their cars. Why? Because it gets the conversation started before they arrive. Too often I hear, "Ah we would talk to our service customer when they come in. My reply is always. What if you're busy? What about the days when your off work, annual leave etc? What about all the customers that pass through your doors every day that didn't buy their car from you? Imagine having potential customers walking into your premises every single day and walking back out again with no contact from sales. It shouldn't be happening. #sales #retention
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HR Manager | 5+ Years of Experience |Strategically Navigating HR Terrain | People-Centric Problem Solver | Cultivating Workplace Excellence
🚗 Unlocking the Road to Excellence: Why Quality Sales Professionals Matter in Car Purchases 🚗 Hello LinkedIn community! 👋 As we navigate the winding highways of life, there’s one crucial pit stop we all encounter: buying a vehicle. 🚙 Whether it’s your first car, an upgrade, or a family-friendly SUV, the experience matters. And at Smith Automotive Group, we believe that having a top-notch sales professional by your side can make all the difference. 🌟 Why Does It Matter? Expert Guidance: A skilled sales professional isn’t just about closing deals; they’re your trusted navigator. They listen, understand your needs, and guide you toward the perfect match. Smooth Ride: Ever felt lost in a sea of options? A quality salesperson streamlines the process, ensuring you explore vehicles that align with your preferences and budget. Peace of Mind: From warranties to financing, they demystify the jargon. You’ll drive off with confidence, knowing you made an informed choice. 🤝 The Human Connection: At Smith Automotive Group, we’re not just about cars; we’re about people. Our sales team builds relationships, not transactions. They celebrate your milestones – from that first solo road trip to the family vacation. 🌐 Join the Conversation: Have you ever had an exceptional sales experience when buying a car? Share your story! 🗣️ What qualities do you value most in a sales professional? Let’s discuss! 💬 Remember, it’s not just about the horsepower; it’s about the heart behind the wheel. 🌟 Let’s steer toward excellence together! 🚀 #SmithAutomotiveGroup #QualitySales #CarBuyingExperience #DrivenByService 8of30
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30+ years auto marketing expertise! Advantage Concepts optimizes digital strategies across 8 channels, boosting sales, service, and profits. Elevate your dealership! 🚀 #AutoMarketing #DigitalRevolution
Uncovering Pain Points in Car Sales is key! Safety concerns, reliability issues, and missed opportunities without having a dependable vehicle can impact a customers life. By finding out what they are, and using these pain points, you can connect with a customer and help them avoid any inconveniences, safety risks or frustrations associated with not owning a reliable car. Then just tailor your sales pitch to solutions that address your customers' specific needs and concerns. Sample questions like "Can you tell me about your current transportation situation and any challenges you face with it?" and "What specific features or aspects of your current vehicle do you find lacking or frustrating?" can help you uncover these pain points and offer relevant solutions. Internal pressure, which comes from a person's personal desires, holds more influence than external pressure. Just tap into this motivation - the desire to avoid pain and seek pleasure!!! It’s that simple. As salespeople, highlighting the positive outcomes of buying and the negative consequences of not buying will influence decision-making. Embrace this strategy, all great sales people do. #CarSales #PainPoints #CustomerEngagement #SalesStrategy
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Would this happen in your dealership? Last Friday I was sat in a dealership showroom for 3 hours waiting a handover that was running a couple of hours late. But this post isn't about that. Its about another experience I witnessed. I witnessed a prospective customer looking for a specific model of BMW. He'd waited patiently in the reception waiting area for 30 mins for a sales exec to come free. The sales exec came over and this is a short paraphrase of the conversation "I'm looking for a used BMW [I didn't catch the actual model]" "I'm sorry but we don't have one of those in stock here" "but we might have one in group stock. If you want you can look at our Web site at www.websiteaddress." "if you see one we can take a deposit and have it moved here for pickup" "sorry I couldn't help you today" And she walked off. I actually watched my partner's mouth drop open at the complete lack of disinterest from the sales exec! Sadly, no shock to me. As part of my job I provide software tools which help sales execs (and most other dealer staff) to do their jobs - but I can't help with this sort of attitude!? 🤔 So, would this happen in your dealership? Or maybe it's me and this is acceptable? #dealer #customerexperience #motortradeWould
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🚗 Master Car Sales with Proven Sales Strategies! 🔑 1. Attract Attention: Use eye-catching ads showcasing your best deals and features. Highlight unique selling points like fuel efficiency, luxury, or advanced tech. 💬 2. Build Rapport: Connect with your customers by understanding their needs and preferences. Share relatable stories about satisfied customers. 🕵️ 3. Qualify Your Leads: Ask the right questions to understand your customer's budget and requirements. Focus on customers genuinely interested in purchasing a car. 💡 4. Present the Offer: Showcase the car's features that align with the customer's needs. Offer test drives to let customers experience the vehicle firsthand. 📈 5. Handle Objections: Be prepared for common concerns like price, features, and financing. Provide clear, concise answers to address their worries. 📝 6. Close the Deal: Use limited-time offers and incentives to create urgency. Guide them through the financing options smoothly. 🎉 7. Follow-Up: Keep in touch with your customers for after-sales service and feedback. Build long-term relationships for repeat business and referrals. #carsales #salesstrategies #tipsfordealers #salessuccess #automotivesales #carsalestips
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Who's going to carry the boats???? That line should be familiar to any David Goggins fans out there. Here's my version of that; Who's going to make the retention calls???? When your sales teams are busy, your customers are still looking at cars 👀 When your sales teams are on holidays, your customers are still looking at cars👀 When your sales teams are off sick, your customers are still looking at cars 👀 When your sales teams are not feeling it, your customers are still looking at cars 👀 Who's going to make the retention calls??? We are! ✅ #sales #retention #retentionstrategies #callcenter
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I was at my barbers the other day. I’ve been going to her shop for years. We have great talks. The other day she was telling me a story about her experience getting a new car. She’d driven her Lexus for 8 years and has only driven those cars for 20 years. Loyal to the brand.🫡 Last week she decided she wanted a new one. SO, naturally, she drove to the nearest dealership. She drove in and the first person she sees a salesperson. He asked her how he can help her. She tells him she’s looking for a car that has XYZ. The man looked her up and down and no word of a lie said “Sorry, but we can’t help you, come back another day”. She drove to another dealership. But it wasn’t Lexus. It was BMW. She bought a $75k SUV, with an extended warranty, along with a second set of rims and tires, and she put $35k down. She was out the door in an hour. Let’s dive in! 🏊♂️ Many take-aways here: - Having GOOD employees, especially ones who are customer-facing, is very understated. That salesperson lost out on THOUSANDS in commission $$$, made his employer look terrible, and lost the lifetime value of a loyal customer. Imagine how pleased the dealership owner would be they he knew? - Lexus had a loyal customer in the palm of their hand and STILL managed to screw it up and lose a life-long customer in a matter of seconds. It’s bananas how quickly customers can find another option. Boom!💥 - Customer Loyalty is very difficult in today’s landscape - brand loyalty is dwindling, so it’s becoming more and more crucial that companies focus on delivering quality service/products to keep customers happy. - Make sure you have the right people in your organization that are going to further your company brand, not tarnish it! What else would you add? - would love to hear your thoughts on this! #business #sales #recruitment #constructionjobs
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The Red Car Theory: A Strategic Advantage in Sales Have you ever noticed how, after purchasing a #redcar, you suddenly see red cars everywhere? This phenomenon, known as the Red Car Theory, highlights how focusing your attention on a specific element enhances your awareness of it in your surroundings. When applied to sales, this heightened awareness can significantly improve your ability to identify opportunities, engage with prospects, and close deals. Defining your ideal customer profile and target markets allows you to notice potential clients more readily, thus directing your efforts more efficiently. With clear sales goals and key performance indicators, you become more attuned to opportunities that align with your objectives, such as upselling, discovering new market segments, and identifying innovative partnership possibilities. Understanding your customers' needs and pain points enables more meaningful interactions and tailored solutions, enhancing your overall sales effectiveness. Staying informed about industry trends and competitor activities helps you recognize patterns and shifts, allowing you to adapt your strategies proactively and maintain a competitive edge. Furthermore, focusing on relationship-building reveals opportunities to connect and engage with clients, fostering long-term business growth. The power of the #RedCarTheory in sales lies in strategically directing your attention and efforts towards what truly matters. By doing so, you will uncover a wealth of possibilities and opportunities, driving your sales success and transforming your approach to #businessdevelopment. #sales #car #redcar #network #business #opportunity #theory #businessdevelopment #recruiting #staffing
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Want to become automotive sales advisor? Consider these before applying. 1. Stock availability (no stock equals to no income) 2. Management's reliability (more often than not, they decide your car allocation--hence point number 1) 3. Brand (potential customers most of the time are bias toward certain brands) 4. Payment (find out how long it takes for commission payout--some take months so be prepared financially) 5. Commission structure (best to find out early on so that you can forecast your income) 6. Location (some cars--EVs for example--may not have a strong presence in less-developed areas so it is harder to generate sales) 7. Working hours (some require full time commitment, some don't. Find what suits you best) What do you think? Anymore factors you would consider? #automotive #sales #salesadvisor #cars #career #jobs
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General Sales Manager of NH at Quirk Auto Dealers with expertise in Account Management and New Business Development.
In the dynamic world of car sales, every interaction, every pitch, and every handshake represents more than just a transaction; they symbolize the small victories that drive us towards our larger goals. The process of matching a person with their perfect vehicle, understanding their needs, their dreams, and making it a reality is what sets us apart. It’s these moments, these small wins, that fuel our passion and drive our success. The thrill of the hunt in car sales is unparalleled. Each potential buyer presents a new challenge, an opportunity to innovate and tailor our approach. It’s not just about selling a car; it’s about creating an experience, a connection that turns prospects into lifelong customers. This is where the art of the sale truly comes to life, in the finesse of negotiation, the strategy of engagement, and the satisfaction of seeing someone drive away in their new car, knowing you played a part in that journey. Let’s embrace every challenge, celebrate every small win, and keep pushing forward with determination and zeal. The road to success in car sales is paved with persistence, passion, and the sheer thrill of sealing the deal. Stay driven, stay passionate, and remember, in the vast highway of sales, the small wins are the milestones that lead to ultimate success. #Quirknh #Kia #VW #CHEVY #BUICK #GMC
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