We’re excited to sponsor #ZetaLive, bringing together leaders in digital transformation to discuss the impact of AI on customer experience. Learn how our mobile and push solutions integrate seamlessly with Zeta Global for richer, more connected customer journeys. And, discover how AI can be used to enhance message creation, testing and experience optimization Book a meeting with the Airship team or stop by the Partner Corner. https://bit.ly/4eh4Ylk #Martech #Marketing #Customerexperience
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Get ready for a new standard for digital customer conversations. On May 23, discover how to elevate every interaction with insights that anticipate needs and exceed expectations, including: 👱 🤖 Intelligent conversation orchestration that shifts customers to the right human or AI agent ⚒️ Seamless tech stack integration 🤯 Customer experiences so connected, it feels like you read their minds Register today: https://lnkd.in/e2Wjf3ja #productlaunch #liveperson #webinar
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Change—it is something we all face. Here is the best part—change can be the catalyst for growth and innovation. At Effortless 2024, we are not just preparing you to navigate change—we are getting you excited for it. Join us as we dive into how AI and design are revolutionizing customer experiences, turning them into personalized, seamless journeys, and empowering sales teams to make smarter, data-driven decisions. Don’t miss out—register now and be part of this transformation: https://dvrv.ai/3XgSepx See you at Effortless Bay Area 2024! 👋 #Effortless2024 #AIandDesign #CXInnovation #SalesSuccess #CustomerFirst
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Unlock the power of Qlickbot! Designed to streamline and elevate customer interactions, Qlickbot harnesses advanced AI to deliver real-time responses, personalized experiences, and powerful automation that scales with your business needs. Get ready to transform engagement and drive success like never before. Stay tuned for something game-changing! #QlickBot #PowerOfAutomation #AIInnovation #CustomerEngagement #ComingSoon
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CEO | Consulting | Technology | Digital Transformation | Customer Experience | Manager| Strategist | Strategic Marketing Lead | Agile Product & Service Designer
#artificialintelligence is #UX's next frotier and it also fundamentally redefines user's #Uis throughout #customerjourneys 100% agree and respect Dutch MacDonald vision, that in a world where we are bombarded by stimuli, understanding how customers want to engage and their emotional are key in order to drive value and succesful #GenAI proyect implementations. That's where the real revolution of #AI starts. Without empathy, tech implementations of this transformative tool will become another empty transformation vessel where companies will not get these game-changing expected results. We welcome this type of though leadership and invite people to keep bringing insights to these unknown waters.
Global Lead for Design at BCG X | Managing Director & Partner at BCG | Digital & Design Leader | Human-Centered Design | Customer Experience | Tech For Good
How do customers want to engage? What's their emotional state? These are the driving questions behind our latest report, where we looked at the dynamics of customer experience and how to help companies get a competitive edge. We delve into five emerging tech trends, powered by converging technologies like GenAI, spatial computing, and XR that can revolutionize customer experience, particularly in sectors dealing with emotionally complex topics such as healthcare and finance. What's even more remarkable is our innovative EQ-X model seamlessly merging automated empathy with deep insights into individual traits, showcasing a new era in customer engagement. It's an incredible leap into a future where technology intuitively connects with each unique customer, redefining interaction in a screenless, adaptive landscape. Discover the full report and join us in creating a future that always keeps the human front and center in all we do! https://lnkd.in/edExTNxJ Christine Astorino Phil Gerrard Julie Hess Alison Rushworth Marc Peterson BCG X #Innovation #GenAI #CustomerExperience
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Embrace AI for Business Success! 🌟 Stay ahead of the curve and outpace your competition with our AI-driven solutions. Elevate your operations, enhance customer experiences, and achieve unparalleled success. Start your journey to success today with Odlica. #AISuccess #BusinessAdvantage #odlica
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Global Lead for Design at BCG X | Managing Director & Partner at BCG | Digital & Design Leader | Human-Centered Design | Customer Experience | Tech For Good
How do customers want to engage? What's their emotional state? These are the driving questions behind our latest report, where we looked at the dynamics of customer experience and how to help companies get a competitive edge. We delve into five emerging tech trends, powered by converging technologies like GenAI, spatial computing, and XR that can revolutionize customer experience, particularly in sectors dealing with emotionally complex topics such as healthcare and finance. What's even more remarkable is our innovative EQ-X model seamlessly merging automated empathy with deep insights into individual traits, showcasing a new era in customer engagement. It's an incredible leap into a future where technology intuitively connects with each unique customer, redefining interaction in a screenless, adaptive landscape. Discover the full report and join us in creating a future that always keeps the human front and center in all we do! https://lnkd.in/edExTNxJ Christine Astorino Phil Gerrard Julie Hess Alison Rushworth Marc Peterson BCG X #Innovation #GenAI #CustomerExperience
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Time to think about GenUI -- a generative user interface that will be able to dynamically create customized user interfaces. GenUI will design automated systems that dynamically generate services, recommendations, and experiences in real-time to suit users’ unique interests and characteristics. Read more: https://lnkd.in/eAjYEVf9 #design #innovation #technology #techtrends #customerexperience #cx
Global Lead for Design at BCG X | Managing Director & Partner at BCG | Digital & Design Leader | Human-Centered Design | Customer Experience | Tech For Good
How do customers want to engage? What's their emotional state? These are the driving questions behind our latest report, where we looked at the dynamics of customer experience and how to help companies get a competitive edge. We delve into five emerging tech trends, powered by converging technologies like GenAI, spatial computing, and XR that can revolutionize customer experience, particularly in sectors dealing with emotionally complex topics such as healthcare and finance. What's even more remarkable is our innovative EQ-X model seamlessly merging automated empathy with deep insights into individual traits, showcasing a new era in customer engagement. It's an incredible leap into a future where technology intuitively connects with each unique customer, redefining interaction in a screenless, adaptive landscape. Discover the full report and join us in creating a future that always keeps the human front and center in all we do! https://lnkd.in/edExTNxJ Christine Astorino Phil Gerrard Julie Hess Alison Rushworth Marc Peterson BCG X #Innovation #GenAI #CustomerExperience
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EXCITING MILESTONES FOR CX GENIE: A TRIUMPH WITH EASTPLAYERS! 🌟 We’re thrilled to announce that CX Genie has hit a major milestone—surpassing 10,000 users and counting! 🌍 This incredible growth highlights how this all-in-one chatbot solution is making waves in the world of customer support. But that's not all; their user base continues to expand daily, reaching new heights across the globe. A huge thank you goes out to everyone who supported the recent AppSumo campaign. 🎉 This three-month initiative was not just about gaining new users; it was a crucial step in the journey to perfecting CX Genie. By focusing on early adopters, they were able to gather invaluable feedback that directly influenced the platform's evolution. Users’ insights have been instrumental in refining the features, making CX Genie the leading choice for transforming customer support operations. We’re proud of what we’ve achieved together and excited for what’s next. As we continue to innovate and grow, we remain dedicated to providing top-notch solutions. Thank you, CX Genie, for giving Eastplayers the chance to join this exciting journey. 👉 Learn more about CX Genie: https://www.cxgenie.ai/ #Eastplayers #CXGenie #AI #CustomerExperience #AppSumo #Innovation #BusinessGrowth
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In today's fast-paced digital landscape, one thing is crystal clear - customer comfort is paramount. And in this age of AI-driven innovation, the tech-savvy world is witnessing a fascinating evolution. Customers are not only embracing AI bots but are also becoming increasingly comfortable with them. These digital companions are more than just lines of code; they are transforming the way we interact with businesses, offering convenience, efficiency, and personalized experiences. Join us on this exciting journey as we explore the ever-growing sphere of customer comfort using AI bots. #AIInCustomerService #CustomerExperience #DigitalTransformation #leadfusion360 #IntroducingMIA #MiaAssistant #SmartBooking #StreamlineOperations #AIforBusiness #DigitalConsultation #AIBooking #aibots #automations #businessgrowth #digitalmarketing #innovation
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AI-driven applications can empower startups and SMBs to create personalized and responsive consumer experiences. Integrating AI into the customer experience can offer tailored interactions, predictive functionalities, and smarter services that meet modern consumer expectations. #ArtificialIntelligence #ConsumerExperience #DigitalTransformation https://lnkd.in/gkGv5_se
How Can Startups Harness AI for Innovative Product Development?
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