Having 9+ years of experience in IT Project Management, Team Handling and Client Management
Dear Samsung India Aditya Babbar Vipin Agrawal samsungmobile Vikas Kapur Samsung Electronics, I would like to share a troubling experience regarding my Galaxy S22 Ultra. I purchased the device two years ago, and on September 17, I encountered issues with my phone getting stuck in a reboot loop and hanging frequently. On the morning of September 18, I visited the service center, where I was informed that the issue lies with the motherboard. The technician explained that the power supply to the motherboard should be 5 volts, but my device was only receiving 3.8 volts. They recommended replacing the motherboard at a cost of INR 42,000. Given that the resale value of the phone is around INR 40,000, I declined the repair. Upon searching online and within the Samsung community, I found that many users have reported similar motherboard issues with the S22 Ultra, particularly in August and September 2024. I request that you kindly investigate this recurring issue and provide a suitable solution, as I, along with many other loyal Samsung customers, place great trust in your products. For your reference, I am sharing a few links related to these reports: https://lnkd.in/gG53kfqT https://lnkd.in/g5zYE-Np https://lnkd.in/gaTtur-n https://lnkd.in/g-VwVG2k https://lnkd.in/gd8zGJSV I look forward to hearing from you and appreciate your attention to this matter. #samsungindia #samsung #samsungmobile #samsungscam #s22ultradead #s22ultraMotherBoardIssue #noreplacement #s22ultra #deadmotherboard #scamsung #nosupport