Andy Nielsen’s Post

Seamless integration across all shopping channels is crucial for staying competitive and meeting evolving consumer demands. Discover how advancements in e-commerce, digital apps, and technology are transforming the grocery industry. https://lnkd.in/gTunWU5y #Grocery #Omnichannel #Trends

Three retailers in separate verticals are all having success in different enterprise areas with aid from Manhattan Associates solutions. Read what execs from Brooks Brothers , Floor & Decor and @Lamps Plus have to say about their experiences: https://ow.ly/eIMm50SVa7z #retailtechnology #retailindustry #retailinnovation #pointofsale #omnichannel #bopis #retailers

Experience at EuroCIS 2024 how online and offline merge into one big retail world. Learn how to seamlessly connect digital and in-store points of sale at our trade show. Go beyond today. Go for #EuroCIS2024. #EuroCIS #RetailTechnology #Omnichannel #ConnectedRetail

Day One of the #MPG InnovateX Unified Commerce event is underway! 🚀 Lots of great energy from attendees and speakers in the room, as Ocampo Capital CEO Karl Bracken set the stage, reframing the importance of an omnichannel business model, and Andrea K. Leigh inspired all, sharing key trends 📈 and emphasizing the need to keep the consumer at the center. 🎯 Their overriding message: Today, more than ever, quality products and authentic connections across the shopper journey are vital for building trust and delivering brand growth. We’re just getting started! Much more to come! 🎉✨ #MarketPerformanceGroup #MPG #InnovateX #UnifiedCommerce #Omnichannel #ShopperJourney #ConsumerFirst

Most customers today are using more than one channel when completing a purchase. And, those that do spend up to 30% more than single channel shoppers. Welcome to the era of omnichannel.     #Omnichannel #RetailOperations #RetailCX #SutherlandRetail

The latest issue of Omnichannel VOICE magazine is out now. 🙂 OmnichannelNews.pl has put together a wealth of inspiring content, analysis and practical tips on the latest industry trends and strategies that can help enhance your customers' shopping experience. 👉 In this issue you will also find our article on how modern lighting solutions support sustainability in the retail industry. We encourage you to read on and share your opinions and experiences. Check it out here: https://lnkd.in/dNy_hEj8 #lighting #ESG #retail #omnichannel

Retail Insights Alert! 💡 Zebra's Annual Shopper Study reveals key trends shaping the industry. Important takeaways: 💻 86% of store associates believe technology significantly enhances the customer experience – a sentiment echoed by shoppers. 📲 75% of shoppers prefer retailers with both online and physical locations, marking a 6% YoY increase in omnichannel preference. 🕵♂️ 82% of retail decision-makers cite fraud/shrinkage reduction as a top priority. Gain deeper understanding of evolving shopper expectations and industry challenges, check out the full Zebra Technologies study here: https://lnkd.in/eBsVKpEQ #retail #customerexperience #shopperinsights #omnichannel #lossprevention

Building a Technological Foundation for the Hyper-Personalized, Omnichannel Retail of the Future https://lnkd.in/eVx2yFyn Retail of the future is an evolving vision. In the last few years, retailers have had to rapidly adapt to a vast array of changing consumer behaviors and new technology in an increasingly overlapping digital and physical marketplace. How can retailers create a technology foundation to innovate and adapt to even more complexity and optionality? #payments #retail #omnichannel #personalization #technology

Can't wait to help bring Path to Purchase Institute's Retail Media Summit event to Canada! I'll be there sharing some insights from our latest proprietary research. #retailmedia #digitalcommerce #shoppermarketing #omnichannel

Struggling with your Contact Center´s Strategic KPIs? #PureSocial offers an innovative approach to integrate the best Social Networks within the operation of your Genesys Contact Center, through a best-in-class omnichannel vision, shrinking the OPEX figures and improving the sensitive business KPIs. #ContactCenter #KPIs #Genesys #SocialMediaIntegration #Omnichannel #BusinessPerformance #Innovation #CustomerExperience #DigitalTransformation