Hello connection Today i am excited to share about the formal and informal communication FORMAL COMMUNICATION:- Formal communication refers to the flow of official information through proper, predefined channels and routes. The flow of information is controlled and needs deliberate effort to be properly communicated. Formal communication follows a hierarchical structure and chain of command. The structure is typically top down, from leaders in various departments and senior staff in the organization, which funnel down to lower level employees. Employees are bound to follow formal communication channels while performing their duties. Formal communication is considered effective as it is a timely and systematic flow of communication. INFORMAL COMMUNICATION:- Informal communication refers to communication which is multi-dimensional. Informal communication moves freely within the organization and is not bound by pre-defined channels and communication routes. Informal communication is particularly quick. Informal communication is far more relational than formal communication and is by nature, a very natural form of communication as people interact with each other freely and can talk about a diverse range of topics, often extending outside of their work duties. Due to the inherent nature of informal communication, it moves a lot faster and does not have a paper trail. Informal communication in the workplace is often called the ‘grapevine’ and generally begins with employees through social relations i.e. informal discussions about payroll. #imsru #ranchiuniversity #mba #communication #effectivecommunication #formalcommunication #informalcommunication