Alchemer’s Post

Learn how #government agencies improve their community feedback process in next week's webinar: https://lnkd.in/gp6BMDZv Let's face it: Your communities care and want to share their feedback. That's why state and local government agencies need a plan to collect, analyze, and respond to constituent feedback. Join for a short webinar all about how to improve this feedback process. You don't need to be in government to get a lot from this webinar. Learn how to connect community feedback with the work you do to bolster efforts to improve your community.

Yesterday, we shared the Survey 102 webinar where we outlined how to refine your surveys with logic, actions, style, and testing. (Watch on-demand here: https://lnkd.in/gXaCRqJU) But here's some more help if you need to take your surveys up a notch. This #TipsTuesday, check out our help articles about survey logic, piping/repeating, and general survey troubleshooting. https://lnkd.in/gpZ_SGjJ Make your surveys the best they can be! Alchemer can help.

In 2 days, hear from Alchemer’s Ryan Tamminga and Chattermill's Luke Moore during the Experience-Led Growth Summit. Learn how to harness real-time survey feedback at scale with AI during this fireside chat. Reserve your seat for Wednesday’s summit: https://lnkd.in/gEmdzSTe

You've completed a first draft of your survey. You're asking all the right questions. But will it be a pleasurable experience for your survey recipients? Check out tomorrow's #webinar to be sure. Alchemer Training Specialist Mike Cronley will review how to take your surveys to the next level - with logic, actions, style, and testing. After this short webinar, you will be equipped to revise and send that survey knowing it's the best possible experience for your recipients. Reserve your seat today: https://lnkd.in/gXaCRqJU

There a balance when it comes to survey software - it should be robust enough to collect the data you need, but easy enough where you can build your own surveys and deploy without consultants or extra help. This recent G2 review nails the balance that Alchemer achieves. Thanks for the review! https://lnkd.in/gikz4mzz #AlchemerFans #RealReviews

The CX Creative Manager at Hunter Douglas trusts Alchemer with the two-dozen-plus surveys they have running at any given time. Hunter Douglas uses that feedback to help improve their products and services. Learn why they trust Alchemer to deliver the results they need: https://lnkd.in/gvpmHi88

As new technology and digitalization reshape customer interactions in #financialservices, customer experience (CX) is more vital than ever. And ignoring customer experience can be costly — Deloitte reports that customers spend 140% more with companies that offer outstanding experiences. This e-guide highlights the vital role customer feedback plays in creating superior customer service. In the e-guide, you will learn: -Why customer feedback is more valuable than ever -How to leverage technology to identify key insights and trends -How to translate customer feedback into actionable strategies that generate measurable results -Why closing the customer feedback loop can lead to increased revenue This guide will equip financial institutions with the knowledge and tools to harness the power of feedback to boost customer satisfaction and loyalty, driving your business forward. https://lnkd.in/gTCu2ie6 #FinServ #CX #CustomerExperience

As Alchemer's new Customer Success Manager, you will play a critical role in maintaining and growing our customer base, ensuring they derive maximum value from our solutions. Ready for your next role? Apply here: https://lnkd.in/gXXByXhD You will maintain, nurture, and support a subset of Alchemer customers through all phases of the customer lifecycle, from onboarding, through building value and renewals. 2+ years of experience, please. Apply with Alchemer today and learn why we were celebrated by The Denver Post as a Top Workplace two years running!

We couldn't be prouder of Alchemer CTO Brandi Vandegriff! Thanks to the Colorado Technology Association for hosting a great event yesterday with #WIT2024!

Print catalogs are back! LinkedIn reports on the news of the return of the J.Crew catalog here: https://lnkd.in/gDKYkJky Some of us love drooling over the immaculate product shots and dreaming about owning certain products. Others don't care much for print catalogs. Our #AlchemerFridaySurvey asks: Where do you stand on print catalogs? https://lnkd.in/gFQywTxn