Ali Alenizi’s Post

View profile for Ali Alenizi, graphic

Operations Manager @ GrubHub | Business Launcher | Data & Growth Enthusiast

This is why Cloud Kitchens failed. Cloud Kitchens faced significant challenges, and it's crucial to understand why. The issue boils down to a strategy that prioritizes self-interest over mutual success, ultimately leading to a win-lose dynamic rather than fostering a win-win scenario. A notable example is the "Beast Burger" fiasco involving Mr. Beast, currently entangled in a lawsuit. Instances emerged where offshoot sites producing "Beast Burger" failed to adhere to health inspections, eroding consumer trust in ghost kitchens. This decline in trust has contributed to the prevailing perception that ghost kitchens prioritize extreme profit margins at the expense of quality and customer satisfaction. While ghost kitchens did offer a lower upfront cost for newcomers to the restaurant industry, this positive aspect was overshadowed by various challenges. On a positive note, they facilitated the rapid expansion of well-known brands like White Castle popping up quickly at places they did not serve before, which allowed them to to build a presence and increase loyalty. However, not all brands successfully navigated this approach, as demonstrated by Applebee's Neighborhood Grill + Bar going with Cosmic Wings, an utter failure. #CloudKitchens #RestaurantIndustry #BusinessStrategy #CustomerSatisfaction #BrandExpansion #Entrepreneurship #LessonsLearned #FoodIndustryChallenges

Ghost kitchens were supposed to revolutionize restaurants. They’re crashing | CNN Business

Ghost kitchens were supposed to revolutionize restaurants. They’re crashing | CNN Business

cnn.com

To view or add a comment, sign in

Explore topics