Ali Merchant’s Post

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| Executive coach | Leadership advisor | Former Head of L&D | Founder of All-In Manager

This CEO wrote 30,000 hand-written thank you notes. You've probably heard of his company. You're probably a customer too. Doug Conant is the former CEO of Campbell Soup. Here's Doug Conant in his words: "I have sent roughly 30,000 handwritten notes to employees, from maintenance people to senior executives. He goes on to say: "I let them know that I am personally paying attention and celebrating their accomplishments." You don't have to write 30,000 notes like Doug Conant. Start with one. Because one is better than none.

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Matt Antonucci

Be the leader employees BRAG about 🤗📢➡️ Daily Doses of Leadership Development & Motivation. 💡SVP Bank of America 🏦 All views and advice expressed are my own💬.

9mo

Ali Merchant - I remember reading about this in principles of leadership and I made it a point to hand-write to my team (much smaller of about 70 at the time). I made sure to address it to their home and thank not only the associate, but their family. I also pulled up some old interview packets and was able to tie back their progress with the original goals for the position when I offered them the position. Probably one of the most gratifying and long-lasting investment of time I ever did. I still have people telling me how much that meant 7 years later and continue that practice today.

Raghav R.

Ex Co-Founder | A Millenial by Birth & Gen Z by Profession | Storyteller | Author- "Startup your career"- Amazon #2k rank | 2nd book in progress | Sattwic Guna..

9mo

Celebrate their accomplishments and show personal attention Ali Merchant

Jeff Boynton

Sales Leader, US West at Snowflake

9mo

Craig Pratt - you inspired me a few years back to take up the habit of expressing thanks each holiday season with hand-written cards. I think I'm only about 29,900 shy of Mr. Conant. 😊

Chris Cotter

I Help You Build High-Performing Teams | Heart-Centric Leadership

9mo

This is interesting, and something I've not heard about, Ali Merchant. I would add that sincerity and authenticity are necessary, obviously something which isn't a concern if the CEO has written 30,000 handwritten notes. What I mean is actions speak louder than words. It's easy to say / write gratitude. It's lot harder to make decisions which benefit the employees at the cost of a few percentage points in profit or the preservation of million-dollar bonuses for the C-Suite.

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Adnan Hirani

Leading Data & Analytics Teams | Senior Engineering Manager | Empowering Data-Driven Insights

9mo

Add a little gift 🎁 with the hand written note. It will show that you care for your team along with their growth.

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Ling Abson

I help tech leaders balance leadership & parenting without burnout | Ex-Director of Engineering | Parent of 2

9mo

This is one of my favourite stories about leadership. Sometimes what your team wants is really simple - a genuine thank you.

Sarah Otis

Control State Division Manager @ Republic National Distributing Company | Relationship Building

9mo

So important and a practice I have implemented for many years

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Ashwin Suresh Kotturethu

Project Manager | I make Founder's life easy by handling their team and operations |

9mo

everyone likes that personal touch.

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Missal Queen

ACCA Finalist | Former Teaching Assistant | Entrepreneur | Creative Writer | Content Writer

9mo

So much inspirational ❤️

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Susanne Ekström

I Coach CEOs to Build Winning Companies Where People 💜 to Work (SME:s) | +$30M Client Profit Generated | Top Ranked Management & Leadership Creator Globally (#1 in Sweden) | Serial Entrepreneur

9mo

Wow, what an inspiration, Ali Merchant

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