Alison McRae GAICD PRI’s Post

Mediation, not Grievance! How often have you carried out a Grievance that ends up being really costly for various reasons? There is a better way! A far less conflict-driven one: mediation. A confidential process, mediation allows all parties to share their version of events. Creating a safe, supportive space, open communication and self-reflection is encouraged, usually resulting in a mutually beneficial agreement. Mediation is particularly effective when all parties are committed to finding a resolution. That way, disagreements can be dealt with quickly, preventing bad feelings to worsen. It helps people to become aware of how their behaviour affects others, allowing them to adapt their behaviour to prevent further conflict. The process allows the mediator to share valuable lessons in listening skills, empathy, and self-reflection. All this learning will help you manage any future disputes more effectively. So, the next time you see a possibly difficult situation arising, do get in touch. We can discuss whether mediation is appropriate for your situation. My contact details are in the comments. #HR #Mediation #ConflictResolution #EngineeringUK #SmallBusiness

In mediation there is no “I win and you lose” Mediation seeks to give a solution to individual workplace conflict without reverting to formal and out dated rights based processes. It aims to: Provide solutions that are faster and less stressful, address underlying relationship difficulties, reach solutions that are more genuinely win-win and increase the chances that relationships can continue afterwards.

Have you resolved a workplace conflict through mediation? 🤝 I'm curious to hear your stories! 🤔 Workplace conflicts are inevitable, but how we handle them can make all the difference. Mediation is a powerful tool that brings disputing parties together with a neutral third party to find a mutually agreeable solution. When done right, mediation can: 💞 Preserve working relationships 💰 Avoid costly legal battles 😃 Lead to creative win-win outcomes We've seen it work wonders, but we'd love to hear your firsthand experiences. What was the conflict you faced? How did mediation help resolve it? What was the positive outcome for you and your workplace? Share your story in the comments below! 👇 Let's inspire others to embrace mediation as a conflict resolution tool. Looking forward to learning from your experiences. Happy mediating! 😊 #BusinessMediation #ConflictResolution #AlternativeDisputeResolution #HRwithaHeaRt

In reality, what is mediation? In the workplace, mediation essentially consists of a meeting between the parties involved in a conflict or disagreement. The meeting's goals are to initiate communication and act as a third-party mediator. Since the procedure is voluntary, all parties involved must choose to attend and be willing to work toward a compromise. It's a common misperception that the goal of mediation is to ascertain the truth and identify who is correct or incorrect. This is untrue. The purpose of mediation is to consider all relevant viewpoints and points of view from each side. It takes feelings into account as well. When properly handled, workplace mediation can save a great deal of trouble for both the company and the involved employees. Organizations are strongly encouraged to create mediation plans, hire skilled mediators, and give preference to mediation over other options. Have you used a mediator before? Tell us your success stories below! #mediation #teamwork #leadershipskills #conflict #conflictresolution

In reality, what is mediation? In the workplace, mediation essentially consists of a meeting between the parties involved in a conflict or disagreement. The meeting's goals are to initiate communication and act as a third-party mediator. Since the procedure is voluntary, all parties involved must choose to attend and be willing to work toward a compromise. It's a common misperception that the goal of mediation is to ascertain the truth and identify who is correct or incorrect. This is untrue. The purpose of mediation is to consider all relevant viewpoints and points of view from each side. It takes feelings into account as well. When properly handled, workplace mediation can save a great deal of trouble for both the company and the involved employees. Organizations are strongly encouraged to create mediation plans, hire skilled mediators, and give preference to mediation over other options. Have you used a mediator before? Tell us your success stories below! #mediation #teamwork #leadershipskills #conflict #conflictresolution

𝐈𝐬 𝐘𝐨𝐮𝐫 𝐖𝐨𝐫𝐤𝐩𝐥𝐚𝐜𝐞 𝐒𝐢𝐦𝐦𝐞𝐫𝐢𝐧𝐠? 𝐃𝐨𝐧'𝐭 𝐖𝐚𝐢𝐭 𝐟𝐨𝐫 𝐚 𝐁𝐨𝐢𝐥𝐨𝐯𝐞𝐫! Don't let simmering tension explode! Here's why 𝐞𝐚𝐫𝐥𝐲 𝐢𝐧𝐭𝐞𝐫𝐯𝐞𝐧𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐦𝐞𝐝𝐢𝐚𝐭𝐢𝐨𝐧 is your secret weapon: 𝐀𝐯𝐨𝐢𝐝 𝐅𝐨𝐫𝐦𝐚𝐥 𝐂𝐨𝐦𝐩𝐥𝐚𝐢𝐧𝐭𝐬: Catch issues before they escalate, preventing the emotional baggage and limited solutions of formal processes. 𝐎𝐩𝐞𝐧 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 & 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬: Early mediation creates a safe space for both sides to be heard and work towards mutually agreeable solutions. 𝐒𝐢𝐠𝐧𝐬 𝐘𝐨𝐮 𝐍𝐞𝐞𝐝 𝐄𝐚𝐫𝐥𝐲 𝐈𝐧𝐭𝐞𝐫𝐯𝐞𝐧𝐭𝐢𝐨𝐧: 𝐏𝐚𝐬𝐬𝐢𝐯𝐞-𝐀𝐠𝐠𝐫𝐞𝐬𝐬𝐢𝐯𝐞 𝐏𝐡𝐫𝐚𝐬𝐞𝐬: Watch out for phrases like "I just want to vent..." - it might be more than venting! 𝐌𝐞𝐞𝐭𝐢𝐧𝐠 𝐓𝐞𝐧𝐬𝐢𝐨𝐧𝐬: Tempers flaring? Address it before it boils over. 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐁𝐫𝐞𝐚𝐤𝐝𝐨𝐰𝐧: Icy vibes? Early mediation can thaw things out constructively. 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬 𝐨𝐟 𝐄𝐚𝐫𝐥𝐲 𝐌𝐞𝐝𝐢𝐚𝐭𝐢𝐨𝐧: 𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥𝐢𝐭𝐲 & 𝐂𝐨𝐬𝐭-𝐄𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞𝐧𝐞𝐬𝐬: It's private, voluntary, and saves money compared to formal disputes. 𝐔𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠 & 𝐑𝐞𝐩𝐚𝐢𝐫: Builds bridges, fosters understanding, and repairs working relationships. 𝐌𝐨𝐫𝐚𝐥𝐞 𝐁𝐨𝐨𝐬𝐭: A harmonious workplace benefits everyone! Invest in early mediation for win-win outcomes! #mediation #humanresources #pointyendofhr 

When a conflict within the workplace needs resolving, it can be a bit overwhelming trying to establish the best approach to mediation. This handy little diagram can help you make sense of a successful mediation process! #NexusHR #independantHRspecialist #HRsupport

If a manager or executive feels that workplace conflict is worsening or the environment has become hostile, a mediator may be necessary to begin the conflict resolution process. Hiring a mediator can offer numerous benefits in resolving conflicts or disputes. Here are some of the key advantages of working with a professional mediator. https://lnkd.in/esxJUwNm

Are you prepared to create a more positive work environment for your team? Embedding an in-house mediation program within your organisation is a great place to start. As a mediation development agency, we specialise in helping organisations establish their own internal mediation services. Let's discuss your needs, which could include: * Developing an internal mediation program means equipping your organisation with a team of fully trained and accredited mediators who understand your unique values, culture, and structures. * Embedding mediation into your company’s systems, processes, and culture ensures seamless integration. * Having in-house mediators available to resolve complex workplace disputes is crucial. We offer: *Training your mediation team to meet professional standards. *Supporting your organisation in setting up the internal service, including how mediation fits with other processes and how the team and cases are managed. *Training staff in Conflict Skills and Mediation Awareness. *Providing case consultation supervision and reflective practice for your mediators. *Mentoring and coaching support. *Co-working with an experienced mediator alongside your internal team for their initial cases. Every organisation is unique, so we tailor our support through careful consultation. Invest in your workplace to build a more compassionate and harmonious environment. info@mediationni.org 02890 438614

"I'm worried about being in a room with them." Such concerns are common among those preparing for mediation, and it's natural to have reservations. But as a mediator, my primary focus is to ensure that the process feels as safe as possible. While I can't promise it will be entirely easy, I can assure you that with a 95% success rate, mediation offers the best chance of resolving conflicts (my own personal success rate is 100%). Other worries include: 🤔 "I'm worried they will talk over me." 🤔 "I'm worried they will shout at me." 🤔 "I'm worried about the outcome." 🤔 "I'm worried they won't stick to what is agreed." To allay these concerns, I take several steps to create a secure environment for mediation: 👉 Mediation is Safe and Confidential: Your discussions are kept confidential, and everyone involved respects the privacy of the process. 👉 Facilitated Conversation: As the mediator, I ensure that everyone adheres to ground rules and that every participant is given the opportunity to express themselves without interruption or shouting. 👉 Voluntary Agreement: The agreement reached is one that both parties agree to willingly; it's not imposed upon them. 👉 Resilience Clause: The agreement includes a "resilience clause," addressing how to handle potential future issues after resolution. While I can't eliminate worries entirely, my aim is to guide individuals through their concerns. After the first meeting, participants often find themselves feeling more at ease with the process. If you'd like to explore how mediation can save you time and energy while dealing with a conflict, please reach out to me for a free, no-obligation chat. #Mediation #ConflictResolution #Grievance #HR #HRConsulting