Rain or shine, day or night, summer heat or winter snow – the field service industry is always on. This week our managing director Shane Hubbell shares how field service tech advancements, including AI/AR integration and advanced predictive maintenance models, are improving technician communication, customer self-service options, and facilities management. Abstract: As field service companies brace for an anticipated 70% technician shortage over the next few years, more businesses are filling roles with untrained employees. The shortage of skilled labor has exposed challenges such as decreased productivity, inventory management issues, and dispatch inefficiencies. Consequently, the demand for field service software has strengthened as companies seek increased technician efficiency and improved first-time fix rates. Read the full report here: https://lnkd.in/g7WBzbkR For a complete list of our market overviews, check out our Alkali Sectors page (link in comments).
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