Alkami Technology’s Post

Usability Testing: The True 'You Asked, We Listened' As a Marketing Executive, immersing myself in the Lendsqr Usability Testing Case Study has been truly eye-opening. In today's lending industry, where proactive strategies are essential for successful loan collections, technology once again proves its value in optimizing business practices. Lendsqr's brilliance lies in its focus on empowering lending businesses by simplifying their operations. A smooth lending experience not only benefits lenders but also ensures that borrowers are committed to utilizing the platform responsibly. As businesses expand their offerings and embrace more complex technological solutions to meet user needs, a thorough review and optimization of their products, projects or platforms to ensure accessibility and usability becomes paramount. This highlights the crucial role of Usability Testing. 🕵♀️ It's remarkable to see how a network of over 3000 beneficiaries has been positively impacted by this single activity. This iterative 'test-fix-retest' approach not only improves the platform but also serves as a testament to customer-centricity. Receiving customer complaints as valuable data and promptly addressing them through Usability Testing demonstrates a commitment to customer service excellence - the true 'You asked, we listened' and it is fundamental in building trust and loyalty. I encourage everyone to study this case study, as it offers valuable insights into the power of Usability Testing in enhancing user experience and driving business success. #usabilitytesting #assurdly #lendsqr #usabilitycasestudy #casestudy

🔎 Lendsqr Usability Testing Case Study: Transforming Lenders' Experience Discover how Lendsqr, a leading Lending-as-a-Service (LaaS) platform, partnered with Assurdly to enhance its user experience through usability testing. With over 3,000 lenders on their platform, Lendsqr sought to streamline its interface and improve customer satisfaction. Assurdly's methodical evaluation identified key areas for improvement, focusing on navigation, support, and onboarding processes. Through three iterative phases of testing and reassessment, Lendsqr successfully addressed these issues, resulting in a more user-friendly platform. The case study highlights the importance of user feedback and iterative improvement in delivering exceptional user experiences. By prioritizing usability, Lendsqr not only improved customer satisfaction but also strengthened its position in the lending platform market. ➡To learn more about this transformative project, visit our blog - https://lnkd.in/dx6RKTvn or download the full case study. #usabilitytesting #userexperience #LendingPlatform #Assurdly #casestudy #qualityassurance #productdelivery #product #uiux #softwaretesting #softwaretestingcompany

The “app works” is basically achieved with functionality test but is it easy to use, intuitive and using the #genz term, is it “giving”? 😅 These aspects, among others, are what you can achieve by taking a step back and undergoing an unbiased #usability #test for your apps. One of the interesting things we recently accomplished was transforming the Lenders’ experience on the Lendsqr Admin Console. We look forward to doing the same for many more apps out there. #qualityengineering #qualityassurance

Older adults are rapidly adopting digital banking, but many FinTech interfaces leave them behind. Thoughtful UX can bridge that gap with insights from industry trends and our expert design principles can help you build inclusive solutions. We can be your partner in creating FinTech that welcomes a wider user base with our global expertise. Book a free consultation today at galaxyux.studio to know how! #digitalbank #digitalbanking #globalexperts #olderadults #financeinsights #financeliteracy #onlinebanking #digitalmoney #ux #uxdesign #uxuidesign #uxstrategy #user #userinterface #userinterfacedesign #userexperience #userexperiencedesign #userfriendly #fintech #fintechs #fintechsolutions #fintechinnovation #fintechindustry #fintechfuture #fintechtrends

When it comes to digital banking, a seamless user experience is the determining factor in creating loyal members and attracting new ones. Here’s why: 💫 Members want simple, everyday tasks to be a breeze. 💫 Members want interactive, easy-to-use tools that provide incentives. 💫 Members want to experience saving and investing in a fun, engaging way. Read more from Constellation’s Enterprise Sales Executive Amanda Reed on why investment in user experience is an investment in credit union growth. https://lnkd.in/eiEfuBet #UX #DigitalBanking #CreditUnion #Fintech #ConstellationDigitalPartners

Imagine a world where direct debits were click only, mobile friendly and easily verified with no need to type 🧞♂️ It’s closer than you think – here’s how to offer the best possible direct debit journey, today. #payments #fintech #ux #openbanking

Is your bank's innovation compromising user experience? Alex Kreger’s insightful article reveals the dangers of a tech-first approach in banking innovation. Many banks, pressured to adopt the latest technologies, risk neglecting user experience (UX), which can lead to frustrating and ineffective digital solutions. This misalignment between technology and user needs could undermine long-term success. At SSV Capital, we champion investments that drive meaningful, user-centric change. Explore how shifting focus from mere tech adoption to enhancing UX can revolutionise your financial services. Discover the balance between innovation and user satisfaction with us. https://lnkd.in/eJuSy5WR #BankingInnovation #UserExperience #FinTech #TechForGood

 🚀Vital UX Design Practices for Modern Banking! 🚀 In the fast-paced financial landscape of today, top-notch UX design is not just a perk—it's essential. Check out these crucial practices to boost your banking app and improve user experience: 1. Education Content 2. Spending Tracker 3. Quick Links 4. Cross-Platform Capability 5. Effortless Navigation 6. Instant Access to help 7. Implementing Vital Ux Design Shaping the Future of Banking Through Outstanding UX! What are your favorite UX strategies? Let's hear your ideas! 💬👇 #UXDesign #Banking #UserExperience #Fintech #DesignThinking #DigitalBanking #UserInterface #Figma

72% of mobile banking users abandon their apps within 90 days, often due to poor interfaces and impersonal experiences. Confusing interfaces and static features make users feel unsure about your fintech product or services. We can help you make your fintech app’s experience more engaging and seamless with our highly demanded UX design services. Book a consultation with galaxyux.studio today. #branddesign #userempowerment #ux #uxdesign #uxui #uxresearch #uxprocess #userexperience #userinterface #userengagement #customerexperience #customerexperiences #storytelling #storytellingforbusiness