Yesterday, around 100 leaders joined us for our Chicago Banking Summit to network and connect with each other while sharing insights and learnings. There were a few key themes that came up consistently, including:
💡 Smart growth: from heads of digital banking to heads of risk/fraud. While those seem in opposition to what we hear so often, there are ways that both groups are finding the balance of enabling growth while managing risk.
🏦 The pervasiveness of fraud across channels: fraud was a key topic of conversation throughout the day as leaders shared the unique ways that bad actors are finding their way into FIs. There were also insights into the ways that news tools, policies and organizational alignment can help keep growth channels open, while reducing fraud risk.
💻 AI: there was widespread agreement that AI isn’t the silver bullet to fraud prevention that some companies are promising. But the use of AI from bad actors isn’t going away and so conversations centered around the ways banks can respond.
A huge thank you to all of our speakers including Al Dominick, Andrew Altsman, Kimberly Sutherland, Aaron Steinitz, Nicole Allen, and Miguel Navarro. And hope to see you at the next one!
