It seems like I’m often sharing positive updates from our area, but as one of my former mentors used to say, when you have good news, it’s important to share it. Recently, we held a competition called the Easter Cup, where we recognised our top performers in FS, MA’s, and outbound calls over an eight-day period. Annabel emerged as the clear winner, despite only starting her career in February. She’s been a shining example of a flying start and a testament to our recruitment process. A few months back, I attended a Connells conference where they emphasised the challenge of cultivating a positive culture, using Jurgen Klopp, the Liverpool manager, as an example. While they weren’t suggesting I leave at the end of the season (I don’t believe 😊) they highlighted the importance of cultivating a winning culture in any market, because its all about your people. Throughout my management experiences, I’ve always noticed a tendency from above to focus on the negatives. Personally, I prefer to spend 5% of the time on challenges and 95% on finding solutions. While there are consequences for underperformance, I believe in adopting a winning mentality, much like Klopp’s philosophy. It’s about bouncing back from setbacks and empowering our team to be their best selves. In the East Kent business, we prioritise recognising and celebrating those who go above and beyond. We don’t just acknowledge their efforts; we make them feel valued and empowered to tackle any challenge. I firmly believe that when everyone, from the cleaner up to the MD, operates at their best, there’s no obstacle we can’t overcome. This not only translates to success in business but also enriches our lives with unforgettable memories, not just for us but our clients as well. While it’s admirable to aspire to be like Jurgen Klopp, I’d rather be true to myself, to be like Allun Lewis. With the support of my fantastic colleagues and leadership team, that’s exactly what we strive for in our region, be the best versions of ourselves and we’ve only just begun. If you ever feel undervalued in your current role and believe you have untapped potential, don’t hesitate to reach out to me in confidence. In our region, there’s always room for one more to join our journey towards success. maria O'Connor Andrew Bates Mann Countrywide Chris Rosindale Countrywide Connells Group
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The EPL is back on Friday, and I can’t wait!! Football is one of my major passions, with Spurs being my team (sorry 🤣) In honour of the return of football, I thought I’d try and throw together some lovely connected content that links business to footy 🤣 So here goes…. Imagine a football team: each player has a specific position, whether it's a striker, midfielder, defender, or goalkeeper. They each have unique responsibilities, yet they all work towards the common goal of winning the game. In a business, it's the same. Every employee has a role, from marketing to sales to operations, and they must execute their duties effectively. However, just like a football team, a business needs more than just people performing their tasks. It requires a strategic identity, which is like a team's playing style. Are you a business focused on innovation, customer service, or cost leadership? This identity shapes how everyone in the organization operates and makes decisions. The culture in a business is like the team's locker room atmosphere. It's the shared values, behaviors, and attitudes that define how team members interact with each other and approach their work. A strong, positive culture can drive a business to overcome challenges and achieve goals, just as it can rally a football team during tough times. Finally, focus is crucial. In football, if a team lacks focus, they make mistakes, lose their shape, and become vulnerable to the opposition. In business, losing focus means straying from your goals, diluting your brand, and ultimately failing to deliver on your promises to customers. So, in both football and business, success is about more than just individual performance—it's about having a clear strategy, a strong culture, and a sharp focus, all aligned towards a common objective. So there you go 😁 I’d be interested to hear what people think the top four is going to look like in the comments
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Board Member, CEO, and Advocate for Safety & Health | Guiding Intentional Dialogues, Aligning Strategies, and Executing High-Performance Plans
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Meet the remarkable Mark Fowler, our very own maestro of talent capability! 🌟 With over 25 years of expertise under his belt, Mark's journey reads like an epic adventure, spanning across operations, security, and even a splash of technology. At the heart of our organisation, Mark stands tall as the driving force behind our Talent Capability function, seamlessly orchestrating strategic planning, operational finesse, and talent management with the flair of a seasoned conductor. But don't be fooled by his serious-sounding title—Mark's zest for excellence is only rivalled by his love for food (think spaghetti, steak, and pork scratchings!) and his fervour for sports. Whether he's strategising the next ground-breaking project or perfecting his golf swing, Mark thrives on the thrill of competition, both on the field and in the boardroom! You name it, whether it's finding the best candidates or being first in the dinner queue, you can bet your bottom dollar that Mark not only excels but usually emerges victorious! 🥇 Embodying the motto of “Right first time,” Mark’s meticulous military approach 🎖️ ensures that every task is tackled with precision and skill from the outset. Yet, beyond his disciplined exterior lies a heart of gold. Mark's openness and eagerness to listen make him a true champion of diverse perspectives, constantly enriching his decision-making process through collaboration and teamwork. When the clock strikes the end of the day, Mark transforms into a beacon of joy, spreading warmth and lending a helping hand wherever he goes. Whether he's igniting the grill for an epic BBQ or organising a team game night, he's all about fostering a culture of camaraderie and support. Mark's unparalleled talent for bringing people together shines through, whether he's planning team outings or simply brightening someone's day with his infectious positivity 😀 So, here's to Mark—our strategic mastermind, sports aficionado, and all-around great guy. As Mark like to say, "You miss 100% of the shots you don't take." And with Mark leading the charge, we're not just aiming for success, we're hitting the bullseye every time! 🎯 #MeetTheTeam #Leadership #TalentCapability #DirectorSpotlight #KeenPeopleTeam
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Global Account Executive | Travel management specialist streamlining corporate travel while providing meticulous hands-on support
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Digital Drilling Management, Drilling Performance Management, Product Development & Commercialization | Leading Digital Transformation for Enhanced Drilling Efficiency
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Helping you develop extraordinary teams by increasing the quality of conversation. Author of "The Gift of Collaborative Feedback" MD of Curious Learning Ltd
Picture this - You’re a sports manager with the world's top talent on your team. You’ve got the skills, the drive, the potential for greatness. But, you don’t set aside enough time for practice. How do you think your team will stack up against the competition? Not so well, right? Now, let's bring this back to your business. Some business leaders fall into the same trap – not investing enough in their team's growth. They simply let their people do what they do and hope it forms into some kind of extraordinary team. And that’s where the real problems start to creep in. For your organisation to succeed, your team has to design, build and maintain a complex system and without a team that fires on all cylinders, that's tough to do.
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My LinkedIn feed is full of guidance for Leaders and Managers. Its all good stuff but there is nothing better than real life examples - here are 2 that happened to me. Whilst I was working for a large retail bank in the UK I met the CEO and my Regional Director at a one of my branch offices in London. The RD didnt like how the sales campaign on the team write board was structured locally compared to regionally - rather than ask to be taken through the differences and how they delivered the results that were driving us up the national league table, he forcefully grabbed my arms in front of the team (heavily bruising them I might add) and fiercely shouted and swore. I left a month later after 10 years at the company, citing the experience (I left for the music industry). In another organisation my CEO called me 2 hours after my first daughter was delivered via caesarean. I had her in my arms as my wife was asleep. I answered thinking it might be a congratulations call on the birth. I told him I was holding my daughter and he promptly started delivering a list of work related questions and setting deadlines for responses later that day. Our relationship was broken from that point on and my exit followed within 18 months. I can remember both experiences in intricate detail and they still provoke a physical and emotional response. In both cases, the spark to leave those roles was a negative experience but they led to where I am today, which is a fulfilling and positive place (thankfully). Those experiences have shaped me, at first very negatively, and I carried the scars for years (and more deeply than I realised). Through reflection, they also evolved my expectations of how I want to be led and how I choose to lead, so that anyone I am fortunate enough to lead now or in the future , never gets near those feelings of damage and strain.
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YOUR Catalyst for CHANGE | Leadership Teams Transformation | High-Performance Teams Facilitator | Competitive Advantage through People | Communications & Motivators practitioner | Learning & Development Lead | Coach
Another great day … today included some great conversations at the Bedford business Expo. 🎩Hats off to organisers et al - the real win l find as so much in life (including Leadership) comes from your attitude and what that unlocks in others. My alternative perspectives from today: At an Expo experiment with not scanning the banners for what you need and simply focus on sparking up conversations. That was my approach today and lve had a productive afternoon. I’m often reminding clients of the dangers of making assumptions so l tried to make as few as possible today (l am human). Logistics, swimming pools, flight simulation, debt collectors, quite a rich mix today. If you need to change up your event networking try turning your curiosity level up to 10 and see where it takes you. Today l believe l might have met: - A client l did not expect - A partnership to explore that could take things to new heights - Someone who needed a nonjudgmental alternative perspective Who is who? which were you? - we’ll have to wait and see. & did some fun plotting with Dawn Lowe - pic below - for some future events in Aylesbury. My question of the day - how important is fun in your business? Are you using it to embrace and accelerate learning, motivation, courage & growth? James Leadership Teams Transformation & Facilitation. For those that want more than just training & development Alt P #Communication #Motivation #leadershipdevelopment #highperformanceteams Bedford Business Expo #Bedford with James Cooper Matt Cooper Mary Hill (MA MCIPD) - HR Consultant Gary Sperring Chris Baddeley Michael Nagles Jack Nunn Dan Sparrow Tom Leach Matt Moore Stephen French Joss Amiss
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My team's busy as f%&k. But, honestly, I don't do a lot anymore. And part of me feels guilty watching everyone else working so hard when I'm hardly doing any actual work in the business. This whole year, I've been pulling back from being involved in the day to day. I've realised I don't need to be in sales meetings, I don't need to onboard clients, and I shouldn't be doing much implementation at all. Seeing how good it feels to step back has made me go sh*t, it's nice to do less. Because over the last five years, I haven't taken the best care of myself, and it's starting to catch up with me. So in the time I've gotten back, I've been able to focus on my health. I've been sleeping in until 8:30 or 9am, which I never used to do. I've been going to the gym and working on my mobility, which I've been needing to do now that I'm not as young as I used to be. Claire and I have been going for runs, which is something I used to enjoy several years ago. Before lockdown, I was running 5ks every day, so it's been great to get back into that. Being in NY has helped me realise we can do more as a business when I get more people around me. It's faster for all of us if I step back and let my leaders lead. Next year, I really think I'll be ready to hire a GM and fully give the NZ team over to them. Then, I'll be able to act as a proper CEO, build an advisory board around me, then just lead the leaders of the business. Because now that I know what it's like to do less, I just want to do less even more.
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Senior Manager at Estate Agents
6moNice to see the Mann & co brand still doing well. I have fond memories of the 14 years I spent with them. Making many friends for life and going from a trainee at 17 to a senior manager running multiple branches. Good times with a good career path.