Two things that we are passionate about at Alpin Haus are training and development of our team and providing a great experience for our customers and employees. Each year we bring 8 team members to the Customer Service Revolution in Cleveland. It is 2 days of personal and professional growth, learning from amazing speakers how to improve the Customer Experience, and networking and connecting with like-minded professionals. We are so fortunate to have such a great team that is passionate about what we do, eager to learn, and do what it takes to consistently provide a great customer experience.
Liz Walz
1y
Of the educational experiences your team had at the event, was there one or two that stood out in terms of shifting the way you think about and will take action to care for your customers in the future?
Assistant Director of Fixed Operations
1yAmazing training! Our Alpin Haus culture and Core Values are definitely “by design” and all for the right reasons. The investment made in its employees is second to none, and this training is yet another example.