ALTA IT Services, LLC’s Post

🚨 Are you 🧐 seeking a comprehensive resource covering ITIL principles and practices? Look no further than the 💯 "Top ITIL Questions & Answers" document! 💯 During the Eid holiday, I worked on this document to make it a valuable resource and a must-read for: 💎 Service providers 💎 Customers 💎 Job seekers. 🚨 The document offers practical insights and real-life examples, enhancing your understanding of: 🎯 Service management 🎯 Incident management 🎯 Problem management 🎯 Change management 🎯 Service Value System and many more. ⭐ With an estimated reading time of 15-20 minutes, you can quickly: 🌟 Align with ITIL 🌟 Enhance your provided service 🌟 Make informed decisions as a customer 🌟 Enhance your employability in IT service management. Don't miss out on this valuable resource! Your review is also highly appreciated to enhance it and make it more valuable. #ITIL #Service #Problem #Management #Incident #Value #Development #Customer #Client #IT #Business #Projects #Hiring #Interview #jobs

Hi, I am hiring for Incident Commander (DevOps Manager) for contract role in Irving, TX. Passport number is mandatory. Need 10+ years profile. Role: Incident Commander (DevOps Manager) Location : Irving, TX Required Qualifications 1. MIM Process and Preferable with L2 on one or two technologies support 2. Having experience of Establishing MIM process for an organization and mentoring resources into full time Major incident managers) 3. Drive continual improvements. 4. To support 24x7 coverage for P1 & critical P2’s. Roles/Responsibilities 1. Create and drive/facilitate MIM bridges until the resolution. 2. Validate the major/critical/sev-1/p-1 based on the business impact and urgency parameters. 3. Manage critical incidents with goal of reducing outage times and deliver world class service to the clients. 4. Service as primary point of contact for clients during outages (in coordination and with support of Service/client managers) 5. Provide regular updates to the stakeholders & team members joining bridge call. 6. To capture chronology of events in white board Share profile with full education details (including passing year), LinkedIn profile, Visa status, contact details of consultant. Share resume at santosh.prajapati@ktekresourcing.com #c2crequirements #c2cvendors #c2cavailable #vendorlist #vendorslists #c2chotlist #c2chotlists #c2c #c2cjobs #c2cconsultant #contractrole #contractjobs #contractrecruitment #usastaffing #c2crecruiters #vendorsupport #c2chiring #c2crecruiters #c2cposition #c2copportunities #c2copportunities #usaitjobs #c2cjobs #c2copportunities #c2cvendor #hotlist #texasjobs #devopsmanager #commander #incidentcommander #incidente #incidentmanagement #incidentreporting #incidentresponseplan #devops #

Prevention is better than a cure… In a fail-fast world we still need to fail less often and avoid repetition. Incidents and unplanned work are hugely expensive in time, money and reputation. Great opportunity here for someone with the right mindset.

Incident Management

IT certifications are not just for people in management roles. They are equally beneficial for various IT professionals seeking to move up the career ladder. Here are some key roles that can significantly benefit from certifications. -Chief Technology Officer (#CTO): These roles require a deep understanding of both business and technology, making certifications a significant advantage. They help CTOs stay updated on the latest technology trends and enhance their ability to align tech strategies with business objectives. -Chief Information Officer (#CIO): IT management certifications can equip CIOs with the necessary skills to manage information systems effectively and drive digital transformation within their organizations. -IT Manager/Director: An IT manager certification can provide the skills needed to lead tech teams, manage IT projects and ensure the smooth operation of IT infrastructure. -Systems Analyst: Certifications can broaden a systems analyst’s understanding of technology systems and their alignment with business requirements. -Network Administrator: Through IT leadership certifications, network administrators can gain insights into network management and security, facilitating better network design and operation. -Site Reliability Engineer: Certifications provide SREs with advanced system reliability and scalability knowledge, enhancing their ability to ensure system uptime and efficiency. To learn more about these roles and recommended certifications, check out our blog https://hubs.la/Q02DFn-V0 #IT #certification

🔹🔹  C1C Opportunity Alert  🔹🔹 1780 – IT Change Manager Work Type: On Site 🔎 Duties: Risk Management Carry out risk management activities within a specific function, technical area or project Identify risks and vulnerabilities, assesses their impact and probability, develop mitigation strategies and reports Involve specialists and domain experts as necessary Configuration Management Ensure the configuration items (CIs) are uniquely identified with naming conventions Contribute to operational processes for secure configuration, classification, and management of CIs, and for verifying and auditing configuration records Ensure recommended corrective actions are taken Change Control Assess, analyze, develop, document, and implement changes based on requests for change Ensure that operational processes are in place for change control Develop, configure, and maintain tools to manage and report on the lifecycle of change requests Identify problems and issues and recommend corrective actions Software Development Life Cycle Identify common issues for bringing a new product to marketplace Describe phases, checkpoints, and deliverables IT Service Change Management Provide status reports for implemented IT service changes Implement routine changes in a live IT service environment Generate schedule and time estimates for IT service changes Analyze risks, costs, and benefits of proposed IT service changes Document procedures and changes made in IT service System Development Life Cycle Clarify similarities and differences among life cycles; easily label and describe each phase Explain basic concepts of structured approach to application development Highlight major phases, activities, checkpoints, and deliverables in the system life cycle Release & Deployment Analyze release components for input to release scheduling Explain basic concepts for tools and methods for software delivery, deployment, and configuration Ensure release processes and procedures are followed 🥷🏼 Requirements: ✅ A university degree in a technical subject with substantial Information Technology (IT) content and 4 years experience ✅ Or demonstration of experience and 4 years extensive and progressive expertise in the duties related to the function of the post ✅ 2 years experience in managing change request from initiation to closure while engaging with relevant process owners and stakeholders ✅ Risk management (BURM8) Level 4 ✅ Requirements definition and management (REQM8) Level 2 ✅ Configuration management (CFMG8) Level 4 ✅ Change control (CHMG8) Level 4 ✅ Software Development Life Cycle (HTS0410) Level 1 ✅ IT Service Change Management (T3220) Level 2 ✅ System Development Life Cycle (T0205) Level 1 #c1c #careers #hiring #jobsearch #careeropportunities #itjobs #nato #ncia #natojobs #clearance #clearancejobs #clearedjobs #belgiumjobs #itchangemanagement #riskmanagement #reqm8 #burm8 cfmg8 #chmg8 #hts0410 #t3220 #t0205

𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝘃𝘀 𝗡𝗼𝗿𝗺𝗮𝗹 𝘃𝘀 𝗘𝗺𝗲𝗿𝗴𝗲𝗻𝗰𝘆 𝗖𝗵𝗮𝗻𝗴𝗲𝘀: 𝗔𝗻 𝗜𝗧𝗜𝗟 𝗽𝗿𝗮𝗰𝘁𝗶𝘁𝗶𝗼𝗻𝗲𝗿, 𝗕𝗿𝗲𝗮𝗸𝗱𝗼𝘄𝗻 As an ITIL practitioner, let's break down the key differences between standard, normal, and emergency changes: 𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝗖𝗵𝗮𝗻𝗴𝗲𝘀: • Pre-approved: These are low-risk, routine changes with minimal impact. They've been thoroughly reviewed and pre-approved for future use, saving time and resources. Think of them as pre-built Legos – familiar, low-risk, and ready to use. • Minimal Process: Standard changes often bypass most of the change management process due to their pre-approved nature. They might require a simple notification or logging, but not a full-blown risk assessment or Change Advisory Board (CAB) approval. • Examples: Updating user passwords, adding a new user to an existing group, applying pre-tested security patches. 𝗡𝗼𝗿𝗺𝗮𝗹 𝗖𝗵𝗮𝗻𝗴𝗲𝘀: ○ Full Change Management Process: These changes haven't been pre-approved and require a complete walkthrough of the change management process. This includes submitting a formal request, risk assessment, scheduling, CAB approval, and implementation. Think of them as building a new structure – careful planning and review are crucial. ○ Moderate Risk and Impact: Normal changes typically have a moderate impact on IT services or infrastructure. They might require some downtime or affect a specific user group. ○ Examples: Installing new software, adding a server to an existing cluster, modifying network configurations. 𝗘𝗺𝗲𝗿𝗴𝗲𝗻𝗰𝘆 𝗖𝗵𝗮𝗻𝗴𝗲𝘀: § Urgent and High-Impact: These changes are reactive and address critical issues that pose an immediate threat to business operations. Think of them as emergency repairs to a building – speed is essential to avoid further damage. § Expedited Process: Emergency changes bypass most of the normal approval process due to urgency. However, some form of risk assessment and authorization (often at a higher level) still happens to minimize potential negative impacts. § Examples: Responding to a security breach, restoring a critical system outage, fixing a major data corruption issue. #fwsg #itil #change management #IT Operation

My journey has equipped me with: Profound expertise in Incident, Problem, and Change Management 💼 A knack for drilling down to the root cause of technical issues 🛠️ Strong command over SQL and Linux 🖥️ I thrive on ensuring applications run flawlessly, foreseeing potential incidents before they arise, and swiftly navigating through the complexities of IT environments. My passion lies in not just addressing symptoms but eradicating problems at their core. This ability has been my compass, guiding me through the ever-evolving tech landscape. I am on the lookout for opportunities where I can bring my extensive experience in Incident Management and my proactive problem-solving skills to a dynamic team. Specifically, I'm seeking roles that challenge and expand my expertise in Problem Management within the IT industry. 🌐 If you know a team in need of someone who can bridge the gap between relentless IT challenges and robust solutions, let's connect! 📩 Feel free to tag anyone who might benefit from my expertise or share this post within your network. Together, we can turn potential IT disruptions into opportunities for growth and innovation. #ITJobs #TechCareers #ProblemSolver #IncidentManagement #ApplicationSupport #ChangeManagement #OpenToOpportunities

An Offshore Development Center (ODC) is an optimal solution for medium to large enterprises, enabling seamless creation and maintenance of large-scale projects that demand continuous support and updates over an extended period. By embracing an ODC model, businesses can unlock a lot of benefits: Long-term Commitment: For long-term, large projects or interconnected initiatives, an ODC empowers organizations to oversee and maintain work quality while harnessing the expertise and resources of an offshore team, ensuring faster delivery and sustained success. Specialized Expertise: When projects demand specialized technical proficiency in areas such as Artificial Intelligence, Data Science, Machine Learning, or Cybersecurity, an ODC grants access to a diverse pool of cross-functional teams possessing the requisite skillsets to drive innovation. Robust Data Security: In instances where projects involve handling substantial volumes of security-sensitive data, including financial or personal customer information, an ODC presents a compelling solution. With a dedicated cybersecurity team, robust data security measures can be implemented, safeguarding sensitive information from potential threats. By leveraging an ODC, enterprises can foster a collaborative environment, tap into global talent pools, and benefit from cost efficiencies, all while ensuring the highest standards of quality, innovation, and data protection for their mission-critical projects. Want to learn more? Check out our ODC Services here - https://lnkd.in/dzUENZGC #ODC #EngineeringServices #conglomerate #fortune500 #BusinessSuccess #offshoredevelopment #dedicatedteam #innovation #techtalent #offshore #hr #recruitment #remotework #outsourcing #diversity #automotive

Hiring the first managed service provider (MSP) you come across is like hiring the first contractor you see to build your dream home 🏡 You wouldn't do that, would you? Just like with any important decision, it's crucial to ask the right questions and thoroughly vet potential MSPs before entrusting them with your business's vital data and systems. 🔑 Here are some key questions to ask when searching for an MSP: ✅ What certifications and qualifications do you have? ✅ Can you provide references from past or current clients? ✅ What services do you offer? ✅ How fast do you respond to support requests? ✅ How do you handle data backup and disaster recovery? ✅ How often do you perform system updates and maintenance? ✅ Do you offer training and support for my employees on using new technology? These questions will not only give you a better understanding of the MSP's capabilities and expertise, but they will also help you gauge their level of communication and transparency. #MSP #DataProtection #BusinessSecurity