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Way back when, social media was just used for selfies and connecting with friends and family. Today, social media is still used for selfies... but also for customer reviews. When someone has a positive experience with a brand, they might occasionally share it on social media platforms. But when they have a negative experience… To get some extra help with your customer service, click the link in our bio or contact us at hello@amasocial.co.za. #socialmedia #socialmediamanagement #customerservice #socialmediamonitoring

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