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Register below for this technical session with Amazon Web Services (AWS) #CX experts! #DiveDeep to leverage #AmazonConnect’s new #analytics and #insights capabilities to understand #CustomerIntent, improve #AgentProductivity, and optimize #routing to improve #BusinessOutcomes: • Leverage the #conversationalanalytics and queue performance dashboard
• Improve #AgentProductivity with #GenerativeAI-powered contact summarization
• Capture customer insights to improve agent routing Julie Golzarian Naveen Narayan Jing Zhang 👍 #BuildWithAWS #ContactCenterTransformation #CCaaS

Congratulations, CloudHesive! ConnectPath, the CloudHesive Contact Center Solution, received TMC's Communications Solutions Product of the Year. Learn more about ConnectPath today!

Arrk Group and AWS: Transforming Healthcare Delivery. In healthcare, every improvement has the potential to save lives. That's why Arrk Group and AWS are revolutionizing the industry with innovative solutions. Challenges: 1. Manual processes bogging down patient care. 2. Scalability limits hindering service expansion. 3. Fragmented data sources hampering insights. Founding Solutions: 1. A scalable and secure infrastructure forged with Amazon EC2, S3, and RDS. 2. Efficiency boosted with AWS Lambda and Step Functions, freeing up time for patient care. 3. Unified data sources with Amazon Redshift and QuickSight, empowering informed decision-making. Results: Streamlined patient management leading to: I. 50% reduction in appointment times ⏱️ II. 45% cut in operational costs 💰 III. 35% increase in patient satisfaction 😊 This journey isn't just about solving problems—it's about saving lives. Arrk Group and AWS are pioneering solutions that revolutionize healthcare delivery, driving operational excellence and innovation. Arrk Group Arrk Group India Deependra Singh Bhadouria #AWS #Healthcare #Innovation #ArrkGroup #Transformation

Introducing #Amazon QuickSight on @Amazon Web Services (AWS) Unified business intelligence at hyperscale! 🙌 This is a valuable business intelligence service that lets you leverage your data so that everyone in your organization can get business insights quickly. Check out this video to see how it works, and reach out to Anani Solutions with questions or to get started.

Introducing #Amazon QuickSight on @Amazon Web Services (AWS) Unified business intelligence at hyperscale! 🙌 This is a valuable business intelligence service that lets you leverage your data so that everyone in your organization can get business insights quickly. Check out this video to see how it works, and reach out to FOOTRIGHT LLC with questions or to get started.

Introducing #Amazon QuickSight on @Amazon Web Services (AWS) Unified business intelligence at hyperscale! 🙌 This is a valuable business intelligence service that lets you leverage your data so that everyone in your organization can get business insights quickly. Check out this video to see how it works, and reach out to JuvinTech with questions or to get started.

Introducing #Amazon QuickSight on @Amazon Web Services (AWS) Unified business intelligence at hyperscale! 🙌 This is a valuable business intelligence service that lets you leverage your data so that everyone in your organization can get business insights quickly. Check out this video to see how it works, and reach out to Business Data Solutions, Inc. with questions or to get started.

Introducing #Amazon QuickSight on @Amazon Web Services (AWS) Unified business intelligence at hyperscale! 🙌 This is a valuable business intelligence service that lets you leverage your data so that everyone in your organization can get business insights quickly. Check out this video to see how it works, and reach out to ACME Internet Services, LLC with questions or to get started.