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❓ What is the best way to assess an IT support candidate’s customer service skills? Tom advises there are a few options, in terms of interview techniques, that you could use. His top 3 styles are: ✅ Behavioral questions ✅ Scenario based questions ✅Role specific situational questions 👉 For more insights on this topic or to contact Thomas Strickland for a confidential chat click the link in the comments. #ITsupport #customerservice #hiringtips

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