Ambry Marketing Consulting, L.L.C.’s Post

Our customer's issue was easily resolved today. All I had to do was play 'detective'. Customer's issue: Image sent of padlock and keys from the end user who needed more. Unknown key number. No record of it was kept. My solution by looking at the image: I know that it is a Master Lock. I know that it is a model 6121LJ (2-1/2" shackle). I know that it is a 4-pin system (looking at the keys). I know that it was something that was ordered with us from 2021 to present (because the keys have the retro Master Lock logo which was utilized in 2021-2022 to commemorate their 100th anniversary). I checked our customer's purchase history and noticed something we had keyed up for them in early 2022. I checked the key number and looked up the key cuts for them. I compared the key cuts to the keys in the image. Bingo! Our customer was quoted and we'll probably see a confirmed order. The moral of the story...Examine the details in front of you. Put two and two together. You'll have the answer. #MasterLock #problemsolver

Do you know your customer? For a long time, I’ve been perplexed and irritated by companies’ desire to know “everything” about me. Even if it’s a once-in-a-lifetime purchase, they ask me for personal information, sign me up for their membership club, and send me constant promo emails, thinking I need a monthly vacuum cleaner update. Yesterday, we returned from a week of spring #skiing in the North of Sweden, and when unpacking, I realized that everyone in my family is a very dedicated and satisfied Hestra Gloves customer. Between us, we have fifteen (15) gloves accumulated and inherited over the last decade or so. Our family is a testament to the disparity in customer data collection. We probably own as many Apple devices as we have Hestra gloves. However, Apple has an extensive dossier on me, including my purchase history, credit cards, browsing history, app usage, gadget serial numbers, and location. In stark contrast, Hestra knows absolutely nothing about me, and I mean absolutely nothing. Conclusion #1: If you design and sell outstanding products, customers will return. Conclusion #2: I'm more than happy to share my data with a company that uses that information to create a better user experience for me. Hestra Gloves, thanks for keeping us warm and just reach out if you want to know anything about me! #customerexperience #customerunderstanding #customerjourney

How did you perform over the hooks last year? Jump on our webinar tomorrow with the Black Box team as we cover how to use that carcase feedback and why now is the perfect time to start acting on it. To register jump on the link below: https://lnkd.in/gh4Aw4F6

🖤 Black conveys classiness, confidence, and stability. If you want to be taken seriously, using black as part of your brand's colors can be a great choice. It also has the effect of making you seem mysterious and intriguing. Black is a great color to use to reassure your customers that you are a stable and serious business – but probably not great if your business is lighthearted and fun. Be cautious when using too much black – since black is dark and absorbs other colors, too much of it can cause feelings of heaviness and sadness. What do you feel when you see black? 🖤 Think of some well-known companies that use black as part of their brand....Lexus, ABC, UBER, WWF. Can you think of others? Learn more about how MarketShare can help you design a brand strategy that tells customers who you are: https://lnkd.in/edPHiEYU #colorwheelwednesday #colorpsychology #marketingcolors #colorwheel

🖤 Black conveys classiness, confidence, and stability. If you want to be taken seriously, using black as part of your brand's colors can be a great choice. It also has the effect of making you seem mysterious and intriguing. Black is a great color to use to reassure your customers that you are a stable and serious business – but probably not great if your business is lighthearted and fun. Be cautious when using too much black – since black is dark and absorbs other colors, too much of it can cause feelings of heaviness and sadness. What do you feel when you see black? 🖤 Think of some well-known companies that use black as part of their brand....Lexus, ABC, UBER, WWF. Can you think of others? Learn more about how MarketShare can help you design a brand strategy that tells customers who you are: https://lnkd.in/emqXgWre #colorwheelwednesday #colorpsychology #marketingcolors #colorwheel

can anyone help

can anyone help

This video is one of the better explanations on why brand owners use shrink sleeves or pressure sensitive labels on various bottle shapes. #shrinksleeves #labels #pressuresensitivelabels #brandowners #packagingsales

If you are undecided about taking the next step into polymer, AM technology: You should seriously consider B9Creations | Digital Manufacturing Technology as your top option. For several months now, we have been implementing B9Creations | Digital Manufacturing Technology AM based components and working with their technical team to accomplish things in AM (related to plastic injection molding) we did not think possible prior to working with them! A recent JV into multi-component AM printing assemblies (using LSR printed components to contact inserts we over-mold) has proven to be an extremely useful solution for our end customer! The plan is to implement a B9 Printing platform located onsite at the client to support production needs in real time, with no inventory needed: Print as needed for the life of the program, plus you can use the platform for your other AM printing needs. Using B9's LSR AM technology allows us to deal with the sensitive reality of the over-molded inserts having serious dimensional variations (up to 007"). THE B9 printed LSR components perform without damaging or leaving marks of any kind on the over-molded inserts themselves! Contact the team at B9Creations | Digital Manufacturing Technology for more details, and to cash in on the 25% off deal going on right now! Dani Mason Bryce Codr Ethan Hartmann