Ever feel like you're missing the full picture of who your customers really are? You're not alone. 🤔 Check out our latest guide on Contextual Customer Identity Management – it's a game-changer for anyone looking to truly understand their customers across every interaction. Here's what you'll discover: 💡 𝐓𝐡𝐞 𝐥𝐢𝐠𝐡𝐭𝐛𝐮𝐥𝐛 𝐦𝐨𝐦𝐞𝐧𝐭: Why traditional customer identity management isn't cutting it anymore, and how context changes everything 🔐 𝐌𝐞𝐞𝐭 𝐲𝐨𝐮𝐫 𝐧𝐞𝐰 𝐛𝐞𝐬𝐭 𝐟𝐫𝐢𝐞𝐧𝐝: The identity keychain. It's like having a master key that unlocks rich, context-aware customer profiles 🤖 𝐓𝐡𝐞 𝐩𝐨𝐰𝐞𝐫 𝐨𝐟 𝐀𝐈 𝐚𝐭 𝐰𝐨𝐫𝐤: See how our ML-powered identity resolution connects the dots you didn't even know existed 🧩 𝐃𝐚𝐭𝐚 𝐚𝐜𝐜𝐞𝐬𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐫𝐞𝐢𝐦𝐚𝐠𝐢𝐧𝐞𝐝: Our lakehouse-native architecture makes working with customer data feel less like solving a puzzle and more like having a conversation Want to see what your customer data could really do for you? Grab your copy of the guide now!
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As we approach 2025, the landscape of customer experience is rapidly evolving. In CX Network, Gartner for Customer Service & Support predicts that 60 percent of companies will leverage customer journey analytics to improve their CX strategies by 2025, making data literacy an increasingly important skill. Learn more. #GartnerCSS #CustomerExperience #FutureSkills #Innovation
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As we approach 2025, the landscape of customer experience is rapidly evolving. In CX Network, Gartner predicts that 60 percent of companies will leverage customer journey analytics to improve their CX strategies by 2025, making data literacy an increasingly important skill. Learn more: https://bit.ly/408Vbts #GartnerCSS #CustomerExperience #FutureSkills #Innovation
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As we approach 2025, the landscape of customer experience is rapidly evolving. In CX Network, Gartner for Customer Service & Support predicts that 60 percent of companies will leverage customer journey analytics to improve their CX strategies by 2025, making data literacy an increasingly important skill. Learn more. #GartnerCSS #CustomerExperience #FutureSkills #Innovation
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As we approach 2025, the landscape of customer experience is rapidly evolving. In CX Network, Gartner for Customer Service & Support predicts that 60 percent of companies will leverage customer journey analytics to improve their CX strategies by 2025, making data literacy an increasingly important skill. Learn more. #GartnerCSS #CustomerExperience #FutureSkills #Innovation
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As we approach 2025, the landscape of customer experience is rapidly evolving. In CX Network, Gartner for Customer Service & Support predicts that 60 percent of companies will leverage customer journey analytics to improve their CX strategies by 2025, making data literacy an increasingly important skill. Learn more. #GartnerCSS #CustomerExperience #FutureSkills #Innovation
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Co-Founder CustodyMate | Co-Founder Jnana Analytics | Global Sales & Delivery Executive | Canadian Delivery Excellence Leader | MEA Services Excellence Leader | CEE Delivery Leader | Contact Center Practice Leader
https://lnkd.in/g2dK4UHs In today’s hyper-competitive market, customer satisfaction is more than just a nice-to-have; it’s the cornerstone of business success. Customers now hold the power, with high expectations for personalized, seamless, and responsive experiences across every touchpoint. For Chief Information Officers (CIOs), the stakes are high. The mandate goes beyond keeping the systems running—it’s about leveraging technology to elevate the customer experience (CX) and surpass customer expectations. In this blog, we’ll explore how CIOs are harnessing technology like data analytics and AI to transform customer satisfaction from a reactive afterthought into a strategic priority.
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As we approach 2025, the landscape of customer experience is rapidly evolving. In CX Network, Gartner for Customer Service & Support predicts that 60 percent of companies will leverage customer journey analytics to improve their CX strategies by 2025, making data literacy an increasingly important skill. Learn more. #GartnerCSS #CustomerExperience #FutureSkills #Innovation
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Hi guys, Today’s customer experience demands more than just great service—it requires the right balance of automation and human empathy. Join our upcoming webinar to see how AI can personalize and streamline your CX, while enhancing team efficiency and creating meaningful interactions that set your business apart. In this session, you'll learn: 🌟 Seamless Support Integration: Discover how AI-powered solutions bring together assisted and unassisted support, modernize your technology stack, and optimize every interaction with data-driven insights. 🌟 Leveraging CSat for Improvement: Use Customer Satisfaction (CSat) scores as a strategic tool to continuously enhance interactions with advanced topics analysis. 🌟 Turning Data into Action: Learn practical strategies to translate insights into operational changes that deliver measurable results. Don’t miss this chance to stay ahead in CX—join us to unlock the full potential of AI-powered customer service! Looking forward to seeing you there! to register please follow this link here: https://lnkd.in/ddKCKUhS
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