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#GetToKnowYourCustomerDay started in 2011. Marketing consultant Lynn B. Johnson created her “Customer Appreciation Month” campaign as a way for businesses to build better relationships with their customers. IS THIS A GOOD IDEA? Remember when Main Street businesses were locally owned and operated? The owners knew you by name and knew your shopping habits. Additionally, they typically knew what you wanted to buy. Not surprisingly, they were willing to get it in for you if they didn't have it. Tomorrow, July 18 is Get To Know Your Customer Day. #customerappreciationday. #customerappreciation. #customerlove. #cx #customerservice

🎁 The Holiday Gift Shop is Now Open! 🎁 Explore our curated selection of affordable gifts, including cozy blankets, wellness essentials, tech accessories, and more. Whether you want to show appreciation to employees, partners, or clients, HALO has you covered. 💭 Can't find what you're looking for? No worries—I can source almost anything and ensure you get the perfect gift. Contact me today to kickstart your holiday planning! 🎁 Start preparing for a successful gifting season! Here are three reasons why ordering your holiday gifts early is a smart move: 1. Get the Best Options 👐 Take your pick from leading brands, coveted tech gadgets, and trending selections that will impress recipients and ensure you stay top of mind year-round. Don't wait until they're out of stock – grab them now! 2. Time to Customize 🎨 Create a memorable experience with unique customizations that goes above and beyond. Consider hand-crafted designs or personalizations that authentically reflect the individuality of your recipients and represent your special relationship with them. 3. Secure Your Quantities 🔒 As the holiday season nears, product and labor availability may be impacted. For a hassle-free gifting experience, plan ahead and secure your desired quantities for a seamless process, timely arrival, and avoid supply chain complications. ❄️🎄 Get inspired with our curated Holiday Gift Guide. ⤵️ https://lnkd.in/e7JGaYzd

Have you heard about Brand Communities? This is an ingenious way to boost customer loyalty, cut marketing costs, and tap into innovation! 🌟 Discover how Sephora's Beauty Insider Community attracted millions of members and learn why building your own community matters. Our guide explores the benefits, walks you through the steps of creating your own, and includes helpful best practices and real-world examples. Get started now! 👉 #BrandCommunity #CustomerLoyalty #McIvorMarketing #brandawareness https://buff.ly/3H4gZfH

Rewarding customer loyalty just took a transformative turn with SC Conjured Referrals' latest feature: Free Gift reward. Instead of the usual discount codes, imagine offering your advocates a tangible gift. From strategic inventory management to enhancing brand visibility, this feature promises to redefine customer appreciation. Discover the full potential of the Free Gift reward 👉🏻 https://bit.ly/40kIx99

Ignoring social media for customer service is like operating a business without a phone line in 1995 – unthinkable and a surefire way to fall behind. Social media has become the new frontline for customer service, with many younger consumers preferring it over traditional channels. Businesses struggle to keep up, risking public backlash or missed opportunities for engagement. So what's the secret to turning social media from a liability into an asset for customer service? 💡Simple, embrace the platform's public nature to demonstrate unparalleled service quality and responsiveness, turning every interaction into a showcase of your brand's values. OK, maybe not so simple, but necessary in 2024. 🐶 Take Chewy, for example. Their approach to customer service on Instagram exemplifies how to do it right. By offering personalized responses to customer inquiries and concerns, Chewy addresses individual issues and demonstrates to all its followers the lengths it will go to ensure customer satisfaction. This level of responsiveness and care can turn casual customers into loyal fans and even sway potential customers in your favor. #CustomerService #CustomerSupport #SocialMedia

Setting expectations is important to brand loyalty. How, you may ask? 🛒Save yourself from abandoned carts by being transparent about taxes & fees before checkout. 🤝 Build trust with your customers by managing expectations 🎯 Deliver exceptional customer experiences that make customers want to come back! Just another simple tip to position your brand to build loyalty, advocacy, and trust, from #ArcticLeaf!

The holidays are coming! 🎁 That's why we've created this new segment, where we will share proven strategies to help you stand out and SELL MORE. 🤑 Today, let's discuss the power of Personalized gift guides based on customer behavior. Most brands send generic gift guides during the holidays, but creating personalized gift guides tailored to individual customer behavior can significantly increase engagement. 📈 👉🏼 Analyze past purchases and browsing history to curate specific recommendations. For example, if customers often buy coffee-related products, send them a guide featuring coffee blends, accessories, or subscriptions that complement their tastes. This strategy makes the customer feel valued and increases the likelihood of conversions! #verticalresponse #emailmarketingservice #emailmarketingcompany

One customer experience strategy that's making a comeback in a big way? Concierge service! A concierge business model simply means offering free, personalized services to your customers. By putting the shopping experience first you'll benefit from brand building, customer loyalty, upselling opportunities, and social media amplification. Here are some examples from Clover's recent blog: • Private styling sessions • Personalized gift purchasing • Surprise decorations for birthday dinners • Doorstep drop-off services

In the bustling holiday season, crafting an enticing holiday gift guide becomes pivotal for businesses aiming to maximize conversions. This comprehensive guide unveils the essential strategies to curate a compelling gift selection, ensuring an unforgettable shopping experience for customers. From optimizing your website for seamless navigation to harnessing the power of social media, each step is meticulously designed to boost sales and elevate customer satisfaction. Dive into the world of thoughtful gifting, where creativity meets conversion. https://lnkd.in/dhHM_mTA

The Power of Complimentary Gifts: A Small Gesture, A Big Impact Never underestimate the allure of complimentary offerings, whether small or insignificant. People are naturally drawn to freebies, which can be a powerful tool for enhancing customer experience and boosting sales. This strategy led to an additional revenue of 30K pounds for one of our clients. The Challenge: Our client, a provider of customizable consumer goods for babies and children, sought to enhance its product page. Our analysis revealed that the free gift box option was disclosed to customers only at the final stage, just before checkout. Our Solution: We believed that showcasing a free item would motivate users to proceed with their purchase. We used an image of a real gift box to make the gift box strip more noticeable. The Outcome: The results were encouraging. We observed a 3% uplift in conversion rates. Users were motivated by the free Gift box on the Product Detail Page (PDP), especially when it was positioned below the product price. This case study underscores the impact of small gestures on customer behavior and conversion rates. It’s not just about what you sell, but also about how you make your customers feel. What are your thoughts on the role of complimentary gifts in enhancing customer experience and boosting sales? Have you implemented similar strategies? Share your experiences below! #userexperience #conversionrateoptimization #datadrivenstrategy #abtesting #ecommerceinsights