Andre van Eeden’s Post

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Portfolio PreSales Engineer at NICE Ltd

Did you know? Organizations using AI to enhance customer interactions reported significant benefits, including a 30% reduction in interaction handle time, a 36% increase in sales, and a 29% reduction in agent attrition. Elizabeth Tobey explains how NICE’s Enlighten Copilot can transform your customer experience through personalization and streamlined operations. Find out more about the impact of CX AI 👉 https://okt.to/MtjvGh #EnlightenCopilot #CustomerExperience #ArtificialIntelligence #ContactCenter

NICE Enlighten Copilot: The next generation AI-driven intelligence to the entire CX workforce is here | NICE

NICE Enlighten Copilot: The next generation AI-driven intelligence to the entire CX workforce is here | NICE

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