Andrea Hoffer, MS, MBA’s Post

ROI for AI in high-volume hiring? 🤖 📈 If you're considering integrating AI into your high-volume hiring process (or already are), you're likely also building a business case and thinking about how to demonstrate ROI. Here are three key metrics to consider: 1) Shortened Time-to-Hire ⏱ AI can significantly decrease the time needed to fill a position by summarizing resumes, shortlisting candidates based on all available information, automatically answering FAQs, conducting basic screenings via voice/chat assistants, and scheduling interviews. Faster hires mean more productive teams sooner; especially in high-turnover environments like retail and F&B. 2) Reduced Cost-per-Hire 💰 With AI, recruiters spend less time on repetitive tasks like interview scheduling, answering basic questions, and sending reminders. This efficiency translates into a lower cost-per-hire, allowing your team either to focus on strategic priorities (e.g. employer branding) or to reallocate budget elsewhere (e.g. job ads to drive more top-of-funnel). 3) Improved Candidate Experience (measured via NPS) ⭐ Especially for high-volume roles, a great candidate experience means prompt employer responses, a seamless process, and the ability to schedule interviews/trial shifts without a lot of back-and-forth. AI streamlines this process, typically boosting candidate NPS by ensuring efficiency and satisfaction throughout the entire process. Keen to hear what other metrics teams are looking at when building out their business cases for AI 👇 💬. #AI #Hiring #Recruitment #TalentAcquisition #HRTech

Benefits of AI in Recruiting for Customer-Facing Roles   Efficiency and Speed: One of the most significant advantages of AI in recruiting is the speed at which it can process applications. Traditional recruiting methods can be time-consuming, often leading to delays in filling positions. AI can significantly cut down this time, ensuring that businesses do not lose potential talent due to lengthy hiring processes.   Objective Evaluation: Human biases, conscious or unconscious, can affect hiring decisions. AI can help mitigate these biases by providing a more objective assessment of candidates. This is particularly important for customer-facing roles where diversity can enhance customer experiences and drive innovation.   Consistency: AI ensures that every candidate is evaluated against the same criteria, leading to a more consistent hiring process. This consistency is crucial for maintaining a high standard of customer service across all employees.   Data-Driven Decisions: AI can gather and analyze data from various sources, providing insights that might not be immediately apparent to human recruiters. For example, it can identify patterns in successful hires and use this information to refine future hiring processes. Learn more on how you can get started: https://lnkd.in/deqmCHjk #AI #Interviews #hiring #customer #interviewing #candidates

The Rise of AI in Hiring: Artificial Intelligence is revolutionizing how we hire, but it's a double-edged sword. AI-powered resume generators and applicant bots are flooding the market, making it harder than ever to spot genuine talent. In my latest blog post, I dive into the AI-driven hiring trends exposed in a recent Wall Street Journal article and share practical tips for hiring managers to navigate this new reality. Key takeaways: ·        The AI Arms Race: It's bots vs. bots as job seekers and employers deploy AI tools. ·        Spotting AI in Resumes: Learn the telltale signs of AI-generated applications. ·        The Human Touch: Why it's still crucial, especially in tech hiring. ·        Adapting Your Strategy: Tips for staying ahead in the evolving hiring landscape. Don't let AI-generated resumes derail your hiring process. Read my full blog post for actionable insights and strategies to find the right talent in the age of AI. https://lnkd.in/e7Hai93r #AIinHiring #Recruitment #HiringTrends #FutureofWork

AI-Powered Hiring Made Personalized 🌟 AI-powered hiring is already a game-changer as it streamlines processes and saves companies’ time and resources. But what takes it to the next level? Personalization 💼 At uBest, we believe in going beyond the ordinary and understand that every company is unique, and so are its hiring needs. So, we kickstart our work with in-depth interviews, delving deep into your goals, needs, and challenges 💬 From there, we conduct sourcing and let our AI algorithms analyze extensive data to find your perfect match. Automatic evaluation takes just 20 minutes and is always tailored to your requests. In other words, we don't just stop at providing a list of talents 📝 Next, we use AI to prioritize them mathematically. For this, we personalize our algorithms to your exclusive needs. Also, uBest assists with interviews if needed. We ensure each recommendation is promising and candidates not only meet your qualifications but also resonate with your company's values and culture 🌐 Say hello to candidates who are not just qualified but genuinely excited about the prospect of joining your team. Reach us out today ✨ #AI #Hiring #Personalization #Recruitment #CompanyCulture 

Navigating the New Normal: AI in the Hiring Process The landscape of hiring is undergoing a seismic shift, especially in the tech and media sectors. With layoffs flooding the market with surplus talent, competition for open roles has intensified. LinkedIn research reveals a 14% increase in applications per open role in the US compared to last fall. This influx has forced employers to rethink their hiring strategies, and many are turning to innovative, AI-driven solutions. Traditional early interviews are increasingly being replaced by candidate recordings and AI screenings. Instead of real-life conversations, candidates now record their answers to a series of prompts. In some cases, AI bots are the first to screen these videos before they reach recruiters. This approach aims to streamline the process, saving valuable time and resources. Personality tests are another tool gaining traction. One notable example is the blue avatar named Ash, used by Paradox.ai to conduct assessments. While some observers found this method comical and bizarre, Paradox.ai insists the assessment is scientifically validated and designed to be inclusive for all demographics. Questions to Consider: 1. How Effective Are AI Bots in Screening Candidates? 2. Can AI accurately assess the nuances of human communication and potential, or is there a risk of overlooking valuable talent? 3. How can we ensure that AI-driven assessments like Ash are genuinely inclusive and free from biases that could disadvantage certain demographics? 4. As we streamline the hiring process with AI, how do we maintain the critical human element that builds company culture and candidate engagement? Companies are already seeing the benefits and challenges of these AI-driven approaches. Some report significantly reduced time-to-hire and increased efficiency. However, candidates often feel disconnected and uneasy about the impersonal nature of the process. Is this the future of hiring? Will AI and recorded interviews become the norm? As technology continues to evolve, it's crucial to weigh the benefits of efficiency against the potential loss of human connection. #AIinHiring #TechTrends #FutureOfWork #HRInnovation #Recruitment #TalentAcquisition #ArtificialIntelligence #HiringProcess #TechJobs #MediaJobs #WorkforceTrends

Navigating the New Normal: AI in the Hiring Process The landscape of hiring is undergoing a seismic shift, especially in the tech and media sectors. With layoffs flooding the market with surplus talent, competition for open roles has intensified. LinkedIn research reveals a 14% increase in applications per open role in the US compared to last fall. This influx has forced employers to rethink their hiring strategies, and many are turning to innovative, AI-driven solutions. Traditional early interviews are increasingly being replaced by candidate recordings and AI screenings. Instead of real-life conversations, candidates now record their answers to a series of prompts. In some cases, AI bots are the first to screen these videos before they reach recruiters. This approach aims to streamline the process, saving valuable time and resources. Personality tests are another tool gaining traction. One notable example is the blue avatar named Ash, used by Paradox.ai to conduct assessments. While some observers found this method comical and bizarre, Paradox.ai insists the assessment is scientifically validated and designed to be inclusive for all demographics. Questions to Consider: 1. How Effective Are AI Bots in Screening Candidates? 2. Can AI accurately assess the nuances of human communication and potential, or is there a risk of overlooking valuable talent? 3. How can we ensure that AI-driven assessments like Ash are genuinely inclusive and free from biases that could disadvantage certain demographics? 4. As we streamline the hiring process with AI, how do we maintain the critical human element that builds company culture and candidate engagement? Companies are already seeing the benefits and challenges of these AI-driven approaches. Some report significantly reduced time-to-hire and increased efficiency. However, candidates often feel disconnected and uneasy about the impersonal nature of the process. Is this the future of hiring? Will AI and recorded interviews become the norm? As technology continues to evolve, it's crucial to weigh the benefits of efficiency against the potential loss of human connection. #AIinHiring #TechTrends #FutureOfWork #HRInnovation #Recruitment #TalentAcquisition #ArtificialIntelligence #HiringProcess #TechJobs #MediaJobs #WorkforceTrends

Did you know that 67% of HR professionals believe AI is enhancing the hiring process? (Tidio) 🧠 Voice AI is becoming a game-changer in recruitment. With AI-driven voice interviews, you can conduct pre-screening at scale. No more scheduling conflicts or time zone headaches. Candidates can respond to questions at their convenience, and AI analyzes their responses instantly. 💡 Key Benefits: 👉 30% faster hiring: Voice AI can reduce time-to-hire significantly. (HireQuotient) 👉 Unbiased assessment: Voice AI tools reduce bias by 43% compared to human-led assessments. (Newxel) By focusing on vocal cues rather than text alone, AI helps reduce unconscious bias. 🚀 The future of recruitment is here. Voice AI streamlines the hiring process, making it faster, more objective, and scalable. Are you ready to transform your recruitment process? Let's discuss how voice AI can elevate your talent acquisition strategy! 💬 ---------------- If you’re passionate about Artificial Intelligence in customer relations, marketing, and market research, follow my weekly insights ✍️. I’m Elise Pinto, CEO of Vocads, on a mission to revolutionize surveys with voice AI 🚀 #HR #Hiring #AI #Process #GenAI #Voice

🤖 Is AI Taking Over the Hiring Process? (and is that a good thing?) Okay, let's talk about AI and hiring. It seems like every day there's a new tool or platform that promises to revolutionize the way we find and hire talent. I've been seeing a lot of AI-powered chatbots lately that are designed to screen candidates and even conduct interviews. It's pretty wild! 🤯 But here's the thing: I still believe that the human touch is essential in the hiring process. We need to build relationships with candidates, understand their motivations, and assess their cultural fit. And I'm not sure AI can do all of that (yet!). What do you think? Is AI a friend or foe when it comes to hiring? I'm curious to hear your thoughts! 🤔 #AI #talentmanagement #futureofwork #hiring #techindustry

🚀 Are you ready to revolutionize your hiring game? Join us on a journey where AI meets heart in recruitment! 🤖 Embrace the Future: 5 Ways to Blend AI with Heart in Hiring. 🌐 Go Beyond Resumes, Embrace Diverse Talent Pools: AI-powered sourcing opens doors to hidden talent gems. 💬 Personalize the Candidate Journey, Foster Engagement: Balance automation with authentic human connection for a stellar candidate experience. 🔍 Leverage Data Insights, Prioritize Fairness and Ethics: Utilize AI responsibly to champion fairness and ethical decision-making. 🤝 Focus on Collaboration, Not Competition: Let AI enhance your strengths, not replace them. Embrace a collaborative mindset for impactful hiring. Ready to dive deeper into the synergy of AI and human touch in hiring? Click the link to read more! - https://lnkd.in/dfrUygBg #AIRecruitment #HumanTouch #FutureOfWork #RecruitmentSmart #Recruitment #AI #Hiring #Automation

🔥 Today’s AI Roundtable tackled a hot topic: AI in recruiting and hiring. Scott Holsman, President of Next Level Performers, highlighted how AI has changed the game: ⚫ HR teams are doing more with less: From job postings to initial screenings, AI is helping manage recruiting and streamline the hiring process. ⚫ Jobseekers are leveraging AI too: They’re using AI to find jobs, tailor resumes, prepare for interviews, and apply broadly—hoping for responses. But with both sides using AI, are we losing something? 🚨 Good candidates may be getting overlooked because of over-reliance on bots. One example: A hiring manager tested the system by submitting his own resume for an open role—rejected in seconds! That HR team was fired because of it. It shows that some HR teams might be missing out on great talent. 🚨 Jobseekers might also rely too much on AI, looking great on paper but struggling to deliver once hired. Using AI to enhance—not fake—your strengths is key. We covered more risks and solutions in today’s #AIRoundtable. Here’s one solution everyone can employ: Seek genuine connection. 💡 Action item: Assess your candidate experience. If your job postings read like dull job descriptions, huddle with your marketing team to make them more engaging—AI won’t tell you that, but I’m a person, and I’m telling you. In today’s market, be a person. Care. Connect. It makes all the difference. 🩷 🙏Thanks to all who joined today's AI Roundtable. 🗓️ The next one will be November 4, 2024 at noon central. Send me a DM with your email if you want to be added to the list. Details will be posted soon. 🙏Thank you to Kristina Sorrelli and Alex Colley, MBA for moderating today! Much appreciation to the Kansas City AI Club! #AIandHR #AIandRecruiting #AIandHeart #AILeadership #AIandCulture #CultureMatters #AIandJobseekers #AIandCareerTransition