Andreas Schmidt’s Post

Digital twins aren't just for city or industrial planning anymore. Now, consumers can have their own digital twin, a digital doppelganger who can navigate traffic for the best route or try on that dress before they purchase. Digital twins are virtual models that simulate real-life situations, allowing for risk-free testing and decision-making. But their uses go beyond just optimizing your commute. In fact, businesses are utilizing digital replicas of customers to anticipate their needs and behaviors, enhancing the customer experience. What avenue do you see for harnessing this technology for your customer journey? #DigitalTwins #DigitalTransformation #PLM #ProductLifecycleManagement https://lnkd.in/e-2S4zzP

Leveraging digital twins to simulate and predict CX requirements is a new one for me but, reading this piece by Melissa Henley, it makes a lot of sense. “Just as a #digitaltwin of an airplane can be used by engineers for predictive maintenance, a digital twin of a customer can be used by #productmanagement, #customerexperience and #marketing teams to simulate and anticipate customer behaviors.”

In the dynamic #CustomerExperience (#CX) landscape, competition to achieve an effective tech stack is driving innovation. By integrating service, sales, and marketing capabilities through a platform approach, businesses can streamline operations, centralize customer data for better insights, improve collaboration across departments, and enhance the overall customer experience. Join this webinar to discover how leveraging unified platforms and innovative technologies can help businesses scale, increase agility, and create seamless, personalized customer journeys. https://okt.to/IwLfXN Our analysts will also cover key buyer pain points, the CX tech vendor landscape, enterprise approaches to unifying CX, pricing strategies for sourcing CX tech, the impact of generative AI in improving CX, and future CX technology trends to watch for.

🌟 Embracing Change: Transforming Customer Experiences in the Digital Era 🌟 In today's rapidly evolving digital landscape, the fusion of technology and empathy has become paramount in revolutionizing customer experiences. As we navigate this era of AI and automation, the human touch remains a powerful differentiator in creating unforgettable journeys for our customers. 🔍 Deciphering Data Landscapes: The Power of Data-Driven Strategies 🔍 In the realm of modern business, deciphering complex data landscapes has become not just a requirement but a strategic imperative. By marrying analytics with creativity, we uncover actionable insights that pave the way for groundbreaking solutions and sustainable growth. 📊 Accounting Meets Tech: Driving Strategic Insights and Growth 📊 The marriage of accounting acumen with technological innovation presents a unique synergy that offers fresh perspectives on financial data. This dynamic combination fuels strategic insights, enabling organizations to gain a competitive edge and drive sustainable growth in today's fast-paced world. Let's embrace the challenges of the digital age together, leveraging technology, data, and the human touch to shape impactful customer experiences, forge innovative strategies, and drive growth. Are you ready to embark on this transformative journey with me? #DigitalTransformation #DataStrategy #TechInnovation #CustomerExperience #BusinessGrowth [Connect with me to explore the future of business and technology!]

Digital twins are transforming the customer experience. These virtual copies assist businesses in predicting needs and behaviors and improving service. The future is now, and it is influencing how we engage with customers and make more informed decisions. #iworkforComcast #DigitalTwins #CustomerExperience https://lnkd.in/gUiRGw5y

📰 News: 📰 --- Transform Your Business: Embrace a Customer-Centric Future 🚀 Did you know that 65% of companies are upping their Customer Experience -CX- budgets in 2023? That's because a single bad experience can make customers leave for good. In today’s hyper-competitive environment, shifting to a Customer-Centric focus isn't just smart; it’s essential! Technologies like Data Analytics and AI are game-changers, but remember, a solid culture is the unsung hero that keeps the transformation sustainable. Here’s why going customer-centric is a no-brainer: 🎯 Implementing AI tools can boost agent efficiency by 30% 📈 Companies leveraging customer data see a 5% increase in revenue 🤖 43.3% of businesses are already using tech to create seamless customer journeys 💡 Generative AI can cut operational costs by up to 20% while improving customer satisfaction 🚀 A well-managed contact center can double retention rates The fusion of data, AI and a robust business culture can rocket your CX to new heights. Let’s build a future where our customers feel valued, and our teams feel empowered. Join the conversation! How are you integrating AI into your customer experience strategy? Drop your thoughts below. Don’t forget to follow AnniQ for more tips on staying ahead of the curve! -CustomerCentric -CustomerExperience -AI -BusinessGrowth #Ecommerce #Retail #Commerce #Manufacturing #Logistics #Hospitality #Consulting #Strategy #Innovation #Business #ArtificialIntelligence #CEO #Founder #AnniQ https://lnkd.in/ebWzYfXN

In the dynamic #CustomerExperience (#CX) landscape, competition to achieve an effective tech stack is driving innovation. By integrating service, sales, and marketing capabilities through a platform approach, businesses can streamline operations, centralize customer data for better insights, improve collaboration across departments, and enhance the overall customer experience. Join this webinar to discover how leveraging unified platforms and innovative technologies can help businesses scale, increase agility, and create seamless, personalized customer journeys. https://okt.to/u8b0pG Our analysts will also cover key buyer pain points, the CX tech vendor landscape, enterprise approaches to unifying CX, pricing strategies for sourcing CX tech, the impact of generative AI in improving CX, and future CX technology trends to watch for.

Digital twins are transforming the customer experience. These virtual copies assist businesses in predicting needs and behaviors and improving service. The future is now, and it is influencing how we engage with customers and make more informed decisions. #iworkforComcast #DigitalTwins #CustomerExperience https://lnkd.in/giPVUg3Z

In the dynamic #CustomerExperience (#CX) landscape, competition to achieve an effective tech stack is driving innovation. By integrating service, sales, and marketing capabilities through a platform approach, businesses can streamline operations, centralize customer data for better insights, improve collaboration across departments, and enhance the overall customer experience. Join this webinar to discover how leveraging unified platforms and innovative technologies can help businesses scale, increase agility, and create seamless, personalized customer journeys. https://okt.to/d2X0zB Our analysts will also cover key buyer pain points, the CX tech vendor landscape, enterprise approaches to unifying CX, pricing strategies for sourcing CX tech, the impact of generative AI in improving CX, and future CX technology trends to watch for.

Digital twins are transforming the customer experience. These virtual copies assist businesses in predicting needs and behaviors and improving service. The future is now, and it is influencing how we engage with customers and make more informed decisions. #iworkforComcast #DigitalTwins #CustomerExperience https://lnkd.in/gtvbjDv6