Anshu Kumar’s Post

Hiring Alert hashtag #Onsite Contract "Desktop Support Specialist" only local to #northcarolina Technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. #desktop #technician #W2 #C2C #1099 #NC #northcarolina #helpdesk #hardware #software #servicenow #network #datacenter

Dear Connections, I am hiring for the Technical Lead - OneTrust Expert. Find the details below. Title: Technical Lead - OneTrust Expert Experience: 8+ years Location: Dallas, TX Visa: H4 EAD, GC, GC EAD & USC only Contract: C2C & W2 Email: vtaneeru@mitresource.com Responsibilities:   1. OneTrust Implementation:  a. Lead the implementation and configuration of OneTrust platform solutions to meet privacy and compliance requirements. b. Work closely with stakeholders to understand business needs and translate them into effective OneTrust configurations. 2. Technical Leadership: a. Provide technical leadership in the design, development, and maintenance of OneTrust configurations and integrations. b. Collaborate with cross-functional teams to ensure the seamless integration of OneTrust into the overall technology landscape. 3. Compliance Solutions Development:  a. Design and implement custom solutions within the OneTrust platform to address unique compliance and privacy challenges. b. Stay updated on the latest OneTrust features and capabilities, incorporating them into the organization's privacy and compliance strategy. 4. Customization and Integration:  a. Customize OneTrust workflows, forms, and templates to align with organizational processes and requirements. b. Integrate OneTrust with other enterprise systems and tools to create a unified compliance and privacy ecosystem. 5. Team Collaboration:  a. Collaborate with development teams, privacy officers, legal teams, and other stakeholders to ensure alignment between technical solutions and regulatory requirements. b. Mentor and guide team members in building their expertise in OneTrust configuration and customization. 6. Documentation and Training:  a. Create comprehensive documentation for OneTrust configurations, customizations, and integrations. b. Conduct training sessions for internal teams to ensure proper understanding and utilization of OneTrust features. #technicallead #onetrust #dallasjobs #dallastx #dallastexas #texasjobs #txjobs #c2crequirement #c2cpositions #c2croles #c2ccontract

Hi connections 💭 Hope you doing well, We are hiring for #BigFixResource Who might be interested in Job 💫 share your resume 🖨 here: chandru@diversitynexus.net Responsibilities: This is a remote role (Extension is possible) one-month engagement for 160 hours. The opportunity is in the presales stage, and we need a resource to present a proposal to the customer and convince them that we are the best option. Overall Goal of the BigFix Assessment The customer will perform an assessment on the BigFix deployment. We will analyze the BigFix directly but also in the context of the larger Vulnerability Management Program that the customer has in place. We will work with the customer to understand their requirements, current deployment, goals and provide recommendations along with a roadmap to an optimal future state. We will analyze the following areas: the product's deployment, architecture, integrations, detailed configurations, as well as operational processes to ensure that we understand what is currently in place the product's alignment with the bigger picture of the organization's VMS program including VMS governance structure, VMS and Remediation security policies, compliance requirements to ensure that we are clear on how BigFix fits into the larger program as we identify current gaps and optimal future state the product's alignment to best practices as well as the NIST framework to ensure that the customer is leveraging current pain points, errors, instability issues, inefficient operational processes, etc… to ensure that we have a tactical view of some of the immediate problems that the customer would like to and should resolve We will produce a final deliverable which will encompass the following: Current state deployment with key configuration items Current gaps and recommended remediations Optimal Future State deployment, configuration, architecture, and operational processes with a corresponding multi-year roadmap #remote #remotejobs #jobhirng #Bigfix #jobhunting

Hello Connections #hiring Email: ajay.r@itechus.net Actively Looking for Role: Support Engineer with SoftMax Pro/LabX Exp Duration: Long term Contract Location: Remote Must Have: SoftMax Pro/ LabX Job Description Primarily Level 2 support. Helps maintain the health of the currently released systems in the production environment, ensuring system performs its intended functions accurately and reliably. Provides end-to-end support for tickets requiring system change; for example, requirements gathering, documentation updates, development, system configuration, validation protocol/script development to validation execution. Responsible for answering support calls from the user community through phone, email, text, and face-to-face, to answer application usage questions, investigate application behavior, and determine if the issue is a: System use, system behavior, or documentation issue requiring additional training to provide understanding of system functionality, and/or updates to documentation to resolve. System administration issue – user privileges, paths, product specification and analysis, directory maintenance, background/scheduler server, log files System functionality enhancement change request – functionality not in system, system not behaving as desired, new functional addition requests. Report issue requiring updates to a system report and /or associated report routines. Technology, hardware, desktop, network issue or failure Business concern requiring a management or technical decision which cannot be resolved by changing system. #c2c #supportengineer #productionsupport #support #ticket #c2c #jobopening #activelylooking #immediate #c2h #contract #fulltime #remote

IT Support: Career Pathways and Growth Opportunities / Navigating a Career in IT Support Introduction: In today's rapidly evolving technological landscape, #ITsupportProfessionals play a crucial role in maintaining the seamless operation of business #infrastructures. From resolving everyday technical issues to implementing complex network solutions, the responsibilities of #ITSupport staff are diverse and continually expanding. As the backbone of any organization's IT operations, these professionals ensure that systems run smoothly, security protocols are upheld, and users receive the assistance they need to stay productive. Embarking on a career in #ITSupport offers numerous pathways and opportunities for growth. Whether you are just starting out or looking to specialize in a particular area, understanding the various roles, responsibilities, and emerging trends in the field is essential. This guide explores the career trajectories available in #ITSupport, highlights key skills and certifications needed for advancement, and provides insight into the future of the profession. From entry-level positions to specialized roles and management opportunities, we will delve into what it takes to succeed and thrive in the dynamic world of IT support. Part 1: Entry-Level Roles & Advanced Positions • #HelpdeskTechnician: This role is often the starting point for #ITSupportCareers. #Helpdesk technicians handle support tickets, #troubleshoot basic issues, and provide frontline IT assistance to users. Typical tasks include resolving login issues, resetting passwords, and troubleshooting connectivity problems. Helpdesk technicians often work with ticketing systems like #Jira or #ServiceNow, and they need strong communication skills to effectively assist users. Progression Path: Transitioning to a junior IT support specialist typically requires gaining experience in handling more complex issues, learning advanced troubleshooting techniques, and possibly obtaining certifications like #CompTIA A+. • Junior IT Support Specialist: #JuniorITSupportSpecialists handle more complex problems, maintain hardware and software, and assist with escalated issues. They might work on tasks such as setting up new workstations, performing software updates, and supporting peripheral devices like printers and scanners. This role often requires familiarity with various operating systems and network basics. This is role will offer you the baseline skills required to transition to more advanced roles.

We are #hiring! Know anyone who might be interested? Drop your responses and resume here or to my email at animesh@globalitcon.com Role: Incident Manager Location: Richardson, TX OR Basking Ridge, NJ OR Tampa, FL Hybrid Model - 2 - 3 Days Onsite in a week. Roles & Responsibilities: Record and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible Assign unresolved Incidents to appropriate Tier 2 Support Group Log all Incident/Service Request details, allocating categorization and prioritization codes Keep users informed about their Incidents’ status at agreed intervals Associate Incidents with other records (i.e. Incidents, Changes, Problems, Knowledge Articles, Known Errors, etc.) Global IT Con. LLC #incidentmanager #c2c #w2 #urgenthiring #usitjobs #gicshiring #everyone

Hello all, Kindly share profiles to chandanap@keylent.com   Role: Citrix Systems Engineer Remote Job Description: The Senior Systems Engineer is a highly experienced systems engineer responsible for managing and supporting the companys Citrix environments, Intune, other related service requests and incident support. This role will provide the operational support, customer engagement, and continual service improvement of Citrix XenApp, VDI, PVS, MCS, Intune and other duties as assigned. This person will provide business-facing support and conduct business requirements analysis to deliver capabilities and technology integrations across platforms for greater employee effectiveness. This person will improve upon existing employee engagement models, build upon ITSM processes for incident management, request management, and release management, and will continuously build more connected and interoperable platforms while planning, building, and implementing Workplace Engineering technology roadmap. Required Skills: 1. Citrix Virtual Desktop Engineering (VDI) 2. Xendesktop 3. Netscalar gateways    #citrix #citrixvirtualdesktopengineering #vdi #xendesktop #netscalargateways #software #citrixengineer #contractrecruitment #contractstaffing #contractroles #hotlist #staffing #recruitment #vendors #c2c #vendormanagement #updating #candidate #corps #itstaffing #corp2corp #corptocorp #hotlist #c2crequirements #availableconsultants #requirements #h1bvisa #subcontractors #benchsales #daily #marketing #benchmarking #vendor #Recruitment #usa #jobs #vms #database #usstaffing #benchsales #itstaffing #vendors #itrecruiter #usrecruitment #c2c #staffing #contact #resources #talentacquisition #email #recruitment #corp2corp #contractual #staffing #contact #resources #talentacquisition #recruitment #itbenchmarking #vendormanagement #updating #candidate #corps #recruiting #itstaffing #corp2corp #contractual #corptocorp #jobs #candidatessearching #recruiters #hotlist #c2crequirements #availableconsultants #vendorlist #requirements #vendorempanelment #h1bvisa #jobsearch #gc #subcontractors #benchsales #daily #matching #hiring #jobseeking #benchmarking #recruiterjobs #Resumes #requirement #database #hotlist #benchsales #benchsales #corptocorp #updating #requirements #c2c #list #post #sales #recruitment #linkedin #vendors #recruiting #salesrecruitment #hotlist #vendorlist #c2crequirements #updating #daily #urgentrequirement #usc #h1b #benchsalesrecruiters #hotlists #c2chotlist #c2cusajobs #c2cvendors #c2cjobs #hotlists #staffing #recruiters #benchsalesrecruiter #linkedinconnections #linkedin #vendors #implementationpartner #directclient #primevendors #bench #technical #c2crequirements #c2crequirement #jobserach #linkedincommunity #linkedinconnection #linkedinfamily #hotlist #usstaffing #usstaffing #vendorlist #vendorlists #requirements #benchsales #c2c #croptocrop #resume #keylentinc

#hiring *Engineer, Systems (Active Directory)*, Washington, *United States*, fulltime #opentowork #jobs #jobseekers #careers #Washingtonjobs #DistrictofColumbiajobs #ITCommunications *Apply*: https://lnkd.in/dsfyNSPS This program requires US Citizenship or Green Card (Lawful Permanent Residents) The objective of the ACE Engineering Services activities is to assist the Endpoint Technology Engineering group in implementing new features and services for ACE through assessing and testing new technologies and support processes. Highly specialized in one or more phases of software systems development, systems integration, or network engineering. Provides technical assistance and advice on complex activities. Formulates / defines specifications, develops / modifies / maintains complex systems and subsystems, using vendor engineering releases and utilities for overall operational systems. Applies analytical techniques when gathering information from users, defining work problems, designing technology solutions, and developing procedures to resolve the problems. Develops complete specifications to enable computer programmers to prepare required programs. Analyzes methods of approach. Reviews task proposal requirements, gathers information, analyzes data, prepares project synopses, compares alternatives, prepares specifications, resolves processing problems, coordinates work with programmers and engineers, and orients users to new systems. Works with considerable freedom to make decisions on the techniques and approaches to be used. Prepares recommendations for system improvement for management and user consideration. Roles and Responsibilities:• 10 year 's experience/expertise with Workstation Integration - base operating systems, software distribution, updates, and level three problem management support. • Typically performs all functional duties independently. • Server Integration - base operating systems, software distribution, updates, and level three problem management support • Migration Scripting, Development and Engineering • Folder Share process Development and Engineering • Terminal Server work and Remote App work • Remedy's ticket produced by work with users • Package engineering and development • Software deploy process development • SOX or PCI Baseline configuration and or documentation • Workstation Health Development and Engineering • Server Health and Compliance Engineering • Work as requested by Desktop Computing • Active Directory - design and implementation, group policies, security groups, Applocker, user and computer objects, logon authentication, scripts, replication, forest and domains, release management, production, user/account provisioning, LDAP/application support and third level problem management support. • Remote Management - engineering and redesign of remote management tools • Group will help support Help Desk tickets for tier 1, tier 2 a

#hiring *Engineer, Systems (Active Directory)*, Washington, *United States*, fulltime #opentowork #jobs #jobseekers #careers #Washingtonjobs #DistrictofColumbiajobs #ITCommunications *Apply*: https://lnkd.in/dsfyNSPS This program requires US Citizenship or Green Card (Lawful Permanent Residents) The objective of the ACE Engineering Services activities is to assist the Endpoint Technology Engineering group in implementing new features and services for ACE through assessing and testing new technologies and support processes. Highly specialized in one or more phases of software systems development, systems integration, or network engineering. Provides technical assistance and advice on complex activities. Formulates / defines specifications, develops / modifies / maintains complex systems and subsystems, using vendor engineering releases and utilities for overall operational systems. Applies analytical techniques when gathering information from users, defining work problems, designing technology solutions, and developing procedures to resolve the problems. Develops complete specifications to enable computer programmers to prepare required programs. Analyzes methods of approach. Reviews task proposal requirements, gathers information, analyzes data, prepares project synopses, compares alternatives, prepares specifications, resolves processing problems, coordinates work with programmers and engineers, and orients users to new systems. Works with considerable freedom to make decisions on the techniques and approaches to be used. Prepares recommendations for system improvement for management and user consideration. Roles and Responsibilities:• 10 year 's experience/expertise with Workstation Integration - base operating systems, software distribution, updates, and level three problem management support. • Typically performs all functional duties independently. • Server Integration - base operating systems, software distribution, updates, and level three problem management support • Migration Scripting, Development and Engineering • Folder Share process Development and Engineering • Terminal Server work and Remote App work • Remedy's ticket produced by work with users • Package engineering and development • Software deploy process development • SOX or PCI Baseline configuration and or documentation • Workstation Health Development and Engineering • Server Health and Compliance Engineering • Work as requested by Desktop Computing • Active Directory - design and implementation, group policies, security groups, Applocker, user and computer objects, logon authentication, scripts, replication, forest and domains, release management, production, user/account provisioning, LDAP/application support and third level problem management support. • Remote Management - engineering and redesign of remote management tools • Group will help support Help Desk tickets for tier 1, tier 2 a