Arnie Guha, Ph.D.’s Post

Our CMO, Stephan Sigaud is honoured to be a judge for this year's CanadianSME Small Business Magazine Small Business Awards. Learn more about how we recognize and support this critical part of our economy: https://hubs.li/Q02x72Qv0 #smartertogether #smallbusinesses #SMBInsights #SMBmarketing

Our CMO, Stephan Sigaud is honoured to be a judge for this year's CanadianSME Small Business Magazine Small Business Awards. Learn more about how we recognize and support this critical part of our economy: https://hubs.li/Q02x6SQz0 #smartertogether #smallbusinesses #SMBInsights #SMBmarketing

Our CMO, Stephan Sigaud is honoured to be a judge for this year's CanadianSME Small Business Magazine Small Business Awards. Learn more about how we recognize and support this critical part of our economy: https://hubs.li/Q02x713f0 #smartertogether #smallbusinesses #SMBInsights #SMBmarketing

Our CMO, Stephan Sigaud is honoured to be a judge for this year's CanadianSME Small Business Magazine Small Business Awards. Learn more about how we recognize and support this critical part of our economy: https://hubs.li/Q02x71mX0 #smartertogether #smallbusinesses #SMBInsights #SMBmarketing

Our CMO, Stephan Sigaud is honoured to be a judge for this year's CanadianSME Small Business Magazine Small Business Awards. Learn more about how we recognize and support this critical part of our economy: https://hubs.li/Q02x6RJz0 #smartertogether #smallbusinesses #SMBInsights #SMBmarketing

Our CMO, Stephan Sigaud is honoured to be a judge for this year's CanadianSME Small Business Magazine Small Business Awards. Learn more about how we recognize and support this critical part of our economy: https://hubs.li/Q02x6RNc0 #smartertogether #smallbusinesses #SMBInsights #SMBmarketing

Our CMO, Stephan Sigaud is honoured to be a judge for this year's CanadianSME Small Business Magazine Small Business Awards. Learn more about how we recognize and support this critical part of our economy: https://hubs.li/Q02x72tY0 #smartertogether #smallbusinesses #SMBInsights #SMBmarketing

I am honoured to be a judge for this year's CanadianSME Small Business Magazine Small Business Awards. Learn more about how we recognize and support this critical part of our economy: https://hubs.li/Q02x6RDS0 #smartertogether #smallbusinesses #SMBInsights #SMBmarketing

We are honored to take home a Denver Business Journal Small Business Award last night! We are super proud of how much we have grown and are excited for where we are going! Thank you to all for your support in helping us reach our goals! Read more about it here: https://lnkd.in/gb2eWAMQ #denverbusinessjournal #smallbusinessaward #denverbusinesses #smallbusiness

Just can’t get enough of the Awards appreciation!! Here’s a wee story about what Legacy means to us. "The thing you have to remember is, without helping them, without feeling compelled to serve, we're nothing without them. We need our customers to believe in us, because every customer we have today, they make the new customer we have tomorrow." - John Mackay This is something that Founding Director John Mackay said at the last G&M Board Meeting when I was questioned about how much I was spending (time and money), making old customers happy. John wanted to praise me for thinking about the G&M reputation, his reputation. He was proud of me, his daughter, for doing the right thing. There is a line between customer service and making a profit, most big businesses will choose profit first. My most recent interactions with BT for example, reminded me of everything I do not want my business to become. And that's something that's felt across the whole of Gillies and Mackay, my team see themselves in every customer we work for and they feel it when they take the time to get it right for them. We're different for a reason. There's a moral code within a small business like ours that tells us why we started. It's a passion and in that passion there's a special reserve to take pride in what we do and protect our service and product. Our reward? Customer validation. Something fills my soul when I know you're happy and if for whatever reason you are not, I genuinely care to make it better.