AJ Derico’s Post

Vice President Customer Success @ CoffeeTree Group | Customer Success, Partnerships and Alliances

OUR DIFFERENTIATION Better service call metrics based on internal call flow processes and team knowledge and experience. Diagnose before Dispatch methodology Software knowledge, multi-vendor training Back-line SME availability on complex issues Similar cost to off-shore outsourcing, but through skilled US-based staff in a rural workforce model

CoffeeTree Group - IT Advisory and Transformation

4,025 followers

Application Support. Our Operations Center approach ensures you have the application support talent you need - on demand. value@coffeetreegroup.com 248-526-3315 https://lnkd.in/dFd5c-fz

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AJ Derico

Vice President Customer Success @ CoffeeTree Group | Customer Success, Partnerships and Alliances
3mo
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Do you have the mindset to work smarter?

The Par Train 🚂 | A Mental Golf Podcast on Instagram: "“It’s just a point” I think could be translated to “it’s just one shot” for golf. We’ve made pars after terrible shots and made bogeys or worse after great shots. It only takes one good shot per hole to shoot a good score, and this speech from @dartmouthcollege and @rogerfederer is 💯🔥. What stood out to you from watching this?"

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AJ Derico

Vice President Customer Success @ CoffeeTree Group | Customer Success, Partnerships and Alliances
4mo
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CoffeeTree Group Manufacturing IT/OT Webinar

Manbir Singh

Digital Transformation Leader - Automotive at Kyndryl | Empowering Businesses achieve Manufacturing Excellence through Digital Innovation, Efficiency and Growth
4mo Edited

A great session with James Wardrop and Tom Bowman from #CoffeeTreeGroup discussing the power of IT/OT convergence and how connected operations can help liberate data from IT/OT systems that used to be non-communicative, process and analyze that information in real time and provide actionable insights to stakeholders across enterprise. Webinar Recording Link: https://lnkd.in/gPs3__ZR #digitaltransformation #itot #manufacturing #mobility #automotive #kyndryl #ctg #mcmm
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AJ Derico

Vice President Customer Success @ CoffeeTree Group | Customer Success, Partnerships and Alliances
4mo
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Are you a Leader?
Amy Thompson

Leader of Multi-Location Operations, People, & Culture | Spearheading Strategies that Drive Growth & Profitability | Talent Management / Human Resources, Operational Excellence, Change Management, & Process Improvement
4mo

#Mondaymindset
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AJ Derico

Vice President Customer Success @ CoffeeTree Group | Customer Success, Partnerships and Alliances
4mo
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The rule book for successful leadership.
Leadership First

6,051,312 followers
4mo

One must remember that the talents that make a person successful in a previous, non-leadership role are rarely the same ones that will make them excel as leaders. This is why we have many companies grossly over-managed and severely under-led. When a leader can inspire and empower their team to become the very best version of themselves by challenging their assumptions of what they can accomplish, they can now empower their team to believe in the impossible and produce unimaginable results to the astonishment of many. Check out our new Amazon Best Seller, “Unlock The Hidden Leader, Become The Leader You Were Destined To Be,” by simply clicking the link below. https://geni.us/4JmlQU #leadershipfirst #giffordthomas #leaders
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AJ Derico

Vice President Customer Success @ CoffeeTree Group | Customer Success, Partnerships and Alliances
5mo
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Success Addictives on Instagram: "Understanding Carbon Dioxide: A Major Gas in Our Atmosphere ⁣⁣⁣⁣⁣⁣⁣⁣DM for credit or removal request (no copyright intended) ⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣ ©️ All rights and credits reserved to the respective owner(s)⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣ .⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣ .⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣ .⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣ .⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣ .⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣ #smartpeople #dailyobserver #listener #selfgrowthquotes #person

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AJ Derico

Vice President Customer Success @ CoffeeTree Group | Customer Success, Partnerships and Alliances
6mo
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The CoffeeTree Group Point of View: Managed IT Franchise Service. What is the Current State of the customer problem? •Need to have operational and secure infrastructure for all store technologies. •Manage multiple vendors and support many technologies to support the store. •Lack of optimized technology stack, adequate bandwidth, and proactive monitoring and management What does success look like in the eyes of the customer? •A current technology stack that meets all the needs of the "store." •Optimized infrastructure consistent and secure for all transactions •A monthly payment schedule that includes all supported technology and services.
CoffeeTree Group - IT Advisory and Transformation

4,025 followers
6mo

Our current month campaign features a new blog post about “Managed IT Franchise Service” for C-Store/QSR client stores. Get more. value@coffeetreegroup.com 248-526-3315 https://lnkd.in/dukS2PG9
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