Association of Southern African Travel Agents’ Post

What does generative AI mean for airlines… and for us?    From personalised customer assistants to optimised flight scheduling and revenue management, AI is transforming how airlines work and interact with their customers. But what does this mean for our industry, and how can we harness the power of generative AI to stay ahead of the curve?    The adoption of AI in airlines and travel companies means you’re working alongside intelligent systems that can:  - Provide 24/7 customer support and personalised travel recommendations  - Automate routine tasks  - Offer real-time updates and proactive solutions for flight disruptions    These advancements can benefit you and your clients in numerous ways, including:  - Faster resolution of flight disruptions and proactive support  - Increased efficiency and reduced wait times  - Freeing you up to offer real (human) support as and when your clients need it    While AI systems will certainly change how we work, they're designed to augment our capabilities, not replace them. By understanding these developments, you can better advise your clients and offer solutions to meet their evolving needs, providing the human expertise they need to navigate new technologies.     Click the link for more about how airlines are integrating AI into their operations: https://bit.ly/4c50nkN #ASATA #TravelAgents #TravelIndustry #AITravelTech 

How airlines are evolving their operations with generative AI

How airlines are evolving their operations with generative AI

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