Did you know we have insightful blog posts about industry topics and issues? Go check out our blog by Byron Harris, PharmD, our Vice President of Pharmacy, for some thoughts on the PSG PBM Customer Satisfaction Report. #blog #pbm #thoughtleadership
𝑾𝒉𝒂𝒕’𝒔 𝒄𝒐𝒎𝒊𝒏𝒈 𝒏𝒆𝒙𝒕? 𝐏𝐒𝐆’𝐬 2023 𝐏𝐁𝐌 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 𝐑𝐞𝐩𝐨𝐫𝐭 showed the lowest satisfaction score for 𝐏𝐁𝐌𝐬 since 2014. With the 𝐏𝐁𝐌 marketplace more competitive than ever, 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘴𝘢𝘵𝘪𝘴𝘧𝘢𝘤𝘵𝘪𝘰𝘯 𝘪𝘴 𝘢 𝘬𝘦𝘺 𝘥𝘪𝘧𝘧𝘦𝘳𝘦𝘯𝘵𝘪𝘢𝘵𝘰𝘳. Does your organization have a plan to improve your customer satisfaction scores? Byron Harris, PharmD, our 𝐕𝐢𝐜𝐞 𝐏𝐫𝐞𝐬𝐢𝐝𝐞𝐧𝐭 𝐨𝐟 𝐏𝐡𝐚𝐫𝐦𝐚𝐜𝐲 𝐏𝐫𝐨𝐠𝐫𝐚𝐦𝐬, recently wrote a blog about key areas of improvement for 𝐏𝐁𝐌𝐬 and how Medical Review Institute of America, LLC (𝐌𝐑𝐈𝐨𝐀) can help with those improvements. 𝑪𝒍𝒊𝒄𝒌 𝒕𝒉𝒆 𝒍𝒊𝒏𝒌 𝒃𝒆𝒍𝒐𝒘 𝒕𝒐 𝒍𝒆𝒂𝒓𝒏 𝒎𝒐𝒓𝒆. https://lnkd.in/dui99Bd6 #PBMs #healthcare #healthplans #tpas #teammrioa
