AI is definitely at the forefront of #CCaaS conversations we are having of late. Read on to fully understand what it is, what it is NOT and how to successfully roll out AI in a contact center. #GenesysCloud
AI is definitely at the forefront of #CCaaS conversations we are having of late. Read on to fully understand what it is, what it is NOT and how to successfully roll out AI in a contact center. #GenesysCloud