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Effective Customer Service Program By Napoleon Hill Training of Jordan 🇯🇴 #customerservice #nhtjo #capacitybuilding #training #teambuilding #nhtglob #happiness #thankyou #change #Customer_Sercice #leanmanagement

Effective Customer Service Program By Napoleon Hill Training of Jordan 🇯🇴 #customerservice #nhtjo #capacitybuilding #training #teambuilding #nhtglob #happiness #thankyou #change #Customer_Sercice #leanmanagement

Effective Customer Service Program By Napoleon Hill Training of Jordan 🇯🇴 #customerservice #nhtjo #capacitybuilding #training #teambuilding #nhtglob #happiness #thankyou #change #Customer_Sercice #leanmanagement

Effective Customer Service Program By Napoleon Hill Training of Jordan 🇯🇴 #customerservice #nhtjo #capacitybuilding #training #teambuilding #nhtglob #happiness #thankyou #change #Customer_Sercice #leanmanagement

💡 Insightful!!! 💡 CUSTOMER SERVICE vs CUSTOMER RATIONALIZATION. Which is more important?   In today’s competitive landscape, both are crucial to business success. But are they the same thing? 📌 Customer service is about meeting and exceeding customer expectations. It's about providing timely, helpful, and friendly assistance.   📌 Customer rationalization is about justifying or explaining a customer's behavior or decision. It's often used to excuse or downplay negative feedback.   ✨ While rationalization can be helpful for understanding customer behavior, it shouldn't replace effective customer service. 🎉 Prioritize meeting your customers' needs and providing exceptional experiences.   What's your take? Do you think customer service or customer rationalization is more important? Share your thoughts in the comments below!#customerservice #customerexperience #businessstrategy"

Just finished the course “The Service Mindset: Enhancing Your Customer-Centric Skills” by Robbie Kellman Baxter! Check it out:  What a refreshing course reminding us of how industries have forgotten about having a service mindset and getting forever transactions to more quantity short term sales and customer service....  https://lnkd.in/g29JxNRQ #customerfocusedservice.

Did you know? Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis. How are you celebrating this year under the Theme : Above and Beyond #CustomerServiceWeek #AboveAndBeyond #CustomerExperience

Holding the coverted ServiceMark from the ICS bolsters 2 of our 3 key pillars- our customers and our people. With 85% of customers rating us 5* on Trust Pilot and an NPS score of 81, customers really are at the core of who we are

Happy Customer Service Week to all our students! We appreciate you. #CustomerServiceWeek #CSWeek #ThankYouCustomers #CustomerFirst #ServiceExcellence #CustomerCare #CustomerExperience #HappyCustomers #TeamCustomerService #ClientAppreciation #CustomerLoyalty #EmpowerCustomerService

Developing a Service Mindset is key to enhancing experience and customer loyalty Just finished the course “Developing a Service Mindset” by Elizabeth Lotardo and Lisa Earle McLeod! Check it out: https://lnkd.in/dBYbFcWZ #customerfocusedservice.