Astir IT Solutions, Inc.’s Post

#wiprojobs #technicalsupport #punejobs ***Interested? DM me your email id*** Position - Production Agent Job Location-IN-MH-Pune Job Code - 2024-3052074 Business Unit-WIPRO ENTERPRISE FUTURING - DOP-Communications Job Description: The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements

🔍 Employers seek candidates, yet expectations remain unmet. Let's bridge the gap. Job seekers, showcase your talents. Employers, let's redefine expectations.. 💼 #JobSearch #HiringChallenges #expectation #jobhelp #jobhiring #jobalert #hirings #hiringalerts #hiringimmediately #hiringurgently #hiring2024 #hiringopportunity

Hi All, Hope everyone doing well 😊 We are #hiring the candidates who are actively looking for the #job #opportunities or for #job #change for #W2 roles. NOTE: (We can help you for #onsite,  #hybrid and also for #second project as well having career gap and less exp also fine but candidate has to be on our W2) Visas: #OPT's #stemopt #day1cpt #GC, #GC EAD,#US Citizens and any #work authorization. Technologies : #Java Developer #Dot Net Developer #QAarchitect #Data Engineer #Splunk #SDET #Networking #cybersecurity #Benifits : Assured #Placement within 30- 45 days #Interview assistance We #H1Transfers Immediate #GC & #I140 Initiation #H1b transfers with project are acceptable. Interested can direct reach me or drop their resumes Reach me on (732)-429-1936 Mail: Rashmita@satinsoutions.com #w2jobs #w2requirements #w2contract #remote #hybrid #onsitejobs #jobhiring #hiringalert #hiringimmediately #h1b #h1transfer #laidoffs #contract #w2 #placement #lookingfor #interviews #gc #i140 #immedieat #graceperiod #jobchange

#hiring Senior Associate, Performance and Failover Testing, Chicago, United States, fulltime #opentowork #jobs #jobseekers #careers #Chicagojobs #Illinoisjobs #ITCommunications Apply: https://lnkd.in/gSDqTdhi "This position does not qualify for visa sponsorship"SummaryThis role will be responsible for Performance and Failover testing which includes but not limited to segments of the planning, design, and execution of performance, failover tests and reports are produced. This role involves collaborating with development teams, identifying performance bottlenecks and raise risks. This role requires a thorough understanding of failover strategies, disaster recovery plans and high availability solutions.Primary Duties and ResponsibilitiesAnalyze the business requirements, understand the expectation from end user, review with Business Analysts/SMEs and design test scenarios.Works closely with development, QA, and operations teams to understand application architecture and performance requirements.Design and develop performance test scripts and scenarios using appropriate tools and frameworks.Monitor system behavior during performance, Load, Stress, and failover tests and ensure systems meet recovery time objectives.Conduct failover tests by simulations of hardware, software, and network failures.Identify performance bottlenecks, root causes, and potential solutions.Analyze Results, compare against SLAs, Benchmarks and Provide tuning recommendations to improve End User Experience.Document findings in Test management tool and provide actionable recommendations for improving performance/failover processes.Work closely with development, QA and Operations teams to integrate performance and failover testing into the overall testing Approach documentation.Collaborate with Enterprise Quality Process team and ensure standards are followed during failover testing and audit checks are passed.Find opportunity to automate, improve existing process, & contribute towards innovation by doing POCs on latest technologies.Supervisory DutiesN/AQualificationsKnowledge of a development lifecycle under Waterfall and/or Agile methodologies.Knowledge of Lifecyle development, change control management, test planning management.Design and development skills in one of the following. technologies and tools: JMeter, LoadRunner.Analytical skills with potential to learn and display methods of testing against highly sophisticated systems, progressively diagnose system defects, and clearly communicate project constituents, key findings, and learnings.Good communication skills including written and oral communication.Highly motivated self-starter with creative problem-solving skills.Ability to learn multitasking and meet deadlines in a fast-paced Agile environment.Experience with team collaboration and development.Technical SkillsExperience in Performance and Failover testing on cloud & on-prem

#hiring Senior Associate, Performance and Failover Testing, Chicago, United States, fulltime #opentowork #jobs #jobseekers #careers #Chicagojobs #Illinoisjobs #ITCommunications Apply: https://lnkd.in/gh8PGFJR "This position does not qualify for visa sponsorship"SummaryThis role will be responsible for Performance and Failover testing which includes but not limited to segments of the planning, design, and execution of performance, failover tests and reports are produced. This role involves collaborating with development teams, identifying performance bottlenecks and raise risks. This role requires a thorough understanding of failover strategies, disaster recovery plans and high availability solutions.Primary Duties and ResponsibilitiesAnalyze the business requirements, understand the expectation from end user, review with Business Analysts/SMEs and design test scenarios.Works closely with development, QA, and operations teams to understand application architecture and performance requirements.Design and develop performance test scripts and scenarios using appropriate tools and frameworks.Monitor system behavior during performance, Load, Stress, and failover tests and ensure systems meet recovery time objectives.Conduct failover tests by simulations of hardware, software, and network failures.Identify performance bottlenecks, root causes, and potential solutions.Analyze Results, compare against SLAs, Benchmarks and Provide tuning recommendations to improve End User Experience.Document findings in Test management tool and provide actionable recommendations for improving performance/failover processes.Work closely with development, QA and Operations teams to integrate performance and failover testing into the overall testing Approach documentation.Collaborate with Enterprise Quality Process team and ensure standards are followed during failover testing and audit checks are passed.Find opportunity to automate, improve existing process, & contribute towards innovation by doing POCs on latest technologies.Supervisory DutiesN/AQualificationsKnowledge of a development lifecycle under Waterfall and/or Agile methodologies.Knowledge of Lifecyle development, change control management, test planning management.Design and development skills in one of the following. technologies and tools: JMeter, LoadRunner.Analytical skills with potential to learn and display methods of testing against highly sophisticated systems, progressively diagnose system defects, and clearly communicate project constituents, key findings, and learnings.Good communication skills including written and oral communication.Highly motivated self-starter with creative problem-solving skills.Ability to learn multitasking and meet deadlines in a fast-paced Agile environment.Experience with team collaboration and development.Technical SkillsExperience in Performance and Failover testing on cloud & on-prem

Hi Everyone, Hope you all doing well..... Note: Not for Bench sales recruiters. If you are looking for Job Opportunity in hashtag #IT, we’ll take care of the rest. looking for graduates and experienced, having valid work visa in the hashtag #usa. we are accepting all kind of Visas. We are Welcoming hashtag #H1Transfers along with the project. We are here to support you with new projects and will provide a better pay rate. If you are looking for hashtag #Newopportunities or hashtag #H1Transfers. Please feel free to contact me. We would also initiate the GC processing for eligible candidates Marketing Support for any technology: hashtag #Java Developer hashtag #Python hashtag #DOTNET hashtag #Full stack(Front End and Back End) hashtag #Software Engineer hashtag #Bigdata Engineer hashtag #Project Manager hashtag #MuleSoft hashtag #IOS/Android hashtag #ServiceNow hashtag #SailPoint hashtag #DevOps hashtag #AWS hashtag #UI/UX hashtag #Oracle DBA hashtag #Workday HCM hashtag #MSBI/Power BI/QlikView/Tableau hashtag #Peoplesoft hashtag #SharePoint Best team with a large hands on experience who can able to get placed you in a shorter time with long term projects. >Anyone looking for H-1B Transfer /H-1B & Green card Sponsorship. >100% Success rate on project placements. >Excellent Marketing Team to provide Placement Assistance. >H1B Transfer. >Green card processing. >H1 transfers are always welcome. 💯 PLACEMENTS: We placed everyone who joined with us, Irrespective of marketing hiccups. hashtag #Benifits: ->Company is E-verified ->GC process as well ->Assured Placements ->Best Pay Rate in the market. ->Aggressive Marketing. Note: Only on W2. Interested candidates can reach me @ ishaq@riviant.com or 972-782-9105 ishaq sharief

HELLO FOLKS.. Once again we are back with exciting opportunity.. Few positions left.. - Looking people with exp in ( BANT / HQL / White paper) - Self travel / Rotational shift / Immediate joiners. - Good communications. Why us ??? # Hike on last salary 💰 # UNLIMITED INCENTIVES 💸 # JOINING BONUS 💵 # Free Mediclaim 💉 # FIXED WEEK OFF # VERTICAL GROWTH 🥉 # FLEXIBLE BREAK TIMING 🥣 #b2b #demandgeneration #leadgeneration #dge #bant #hql #b2bsales #b2bmarketing #internationalvoice #immediatejoiners #jobs2024 #hiringalerts #voiceprocess #USprocess #UKprocess

#hiring Senior Associate, Performance and Failover Testing, Chicago, United States, fulltime #opentowork #jobs #jobseekers #careers #Chicagojobs #Illinoisjobs #ITCommunications Apply: https://lnkd.in/gFg7jny2 "This position does not qualify for visa sponsorship"SummaryThis role will be responsible for Performance and Failover testing which includes but not limited to segments of the planning, design, and execution of performance, failover tests and reports are produced. This role involves collaborating with development teams, identifying performance bottlenecks and raise risks. This role requires a thorough understanding of failover strategies, disaster recovery plans and high availability solutions.Primary Duties and ResponsibilitiesAnalyze the business requirements, understand the expectation from end user, review with Business Analysts/SMEs and design test scenarios.Works closely with development, QA, and operations teams to understand application architecture and performance requirements.Design and develop performance test scripts and scenarios using appropriate tools and frameworks.Monitor system behavior during performance, Load, Stress, and failover tests and ensure systems meet recovery time objectives.Conduct failover tests by simulations of hardware, software, and network failures.Identify performance bottlenecks, root causes, and potential solutions.Analyze Results, compare against SLAs, Benchmarks and Provide tuning recommendations to improve End User Experience.Document findings in Test management tool and provide actionable recommendations for improving performance/failover processes.Work closely with development, QA and Operations teams to integrate performance and failover testing into the overall testing Approach documentation.Collaborate with Enterprise Quality Process team and ensure standards are followed during failover testing and audit checks are passed.Find opportunity to automate, improve existing process, & contribute towards innovation by doing POCs on latest technologies.Supervisory DutiesN/AQualificationsKnowledge of a development lifecycle under Waterfall and/or Agile methodologies.Knowledge of Lifecyle development, change control management, test planning management.Design and development skills in one of the following. technologies and tools: JMeter, LoadRunner.Analytical skills with potential to learn and display methods of testing against highly sophisticated systems, progressively diagnose system defects, and clearly communicate project constituents, key findings, and learnings.Good communication skills including written and oral communication.Highly motivated self-starter with creative problem-solving skills.Ability to learn multitasking and meet deadlines in a fast-paced Agile environment.Experience with team collaboration and development.Technical SkillsExperience in Performance and Failover testing on cloud & on-prem

I see plenty of posts like this stating the obvious. What I don't see posted is evidence that all the madness directed at candidates actually leads to better hires. Instead I am told stories of good people dropping out of the interview process if they think it is too disrespectful of their time. I've done this too. #interviewing #jobsearching #hiringprocess