Austin, Texas Jobs’ Post

#hiring Full Time Sales Support Representative, Austin, United States, fulltime #jobs #jobseekers #careers #Austinjobs #Texasjobs #SalesMarketing Apply: https://lnkd.in/gGFmz3wD What does a Sales Support Representative do? A Sales Support Representative will act as a liaison, provide product/services information, and accurately and efficiently resolve any emerging problems our customer accounts might face. The best Sales Support Representatives are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. Sales Support Representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these Sales Support Representatives can gather that for you. Problem-solving also comes naturally. They are confident at troubleshooting and investigating if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Sales Support Representative Responsibilities: Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal and sales targets Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution Keep records of customer interactions, process customer accounts, etc. Follow communication procedures, guidelines, and policies Take the extra mile to engage customers

#hiring Inside Sales, Parts, Phoenix, United States, fulltime #jobs #jobseekers #careers #Phoenixjobs #Arizonajobs #RetailConsumerProducts Apply: https://lnkd.in/gQCYKN-y Inside Sales, Parts Opportunity Summary:Inside Sales, Parts is responsible for working with customers, in person or on the phone, to sell products or services offered by the company that fills current or future needs and solve customers' problems. Compensation is negotiable based on qualifications; the target range is up to $65,520 annually.Job Duties:Communicates with the customer, either by phone or in person, to determine the customer's concerns, problems, or needs while maintaining a high degree of professionalism.Matches customer needs with W. W. Williams product and service offerings and proposes solutions, maximizing customer satisfaction and sales opportunities.Identifies sales opportunities beyond current needs, provides customers with information to make informed decisions including the benefits of the purchase, and obtains customer agreement to proceed with the sale.Uses extensive product knowledge, various computer software programs, and supplier catalogs to identify exact parts needed and price and availability with a high degree of accuracy.Emphasizes product features and benefits, quotes prices and credit terms, and prepares orders for sales obtained.Enters products sold into computer resulting in a thorough accounting of inventory levels and accurate customer invoices.Recovers freight costs by following the current freight policy.Processes customer payments in any of the acceptable forms, assuring that credit policies are observed when credit is the chosen payment method.Overcomes technical and business objections of prospective customers.Estimates date of delivery to the customer, based on knowledge of own firm's inventory and stock delivery schedules.Work Experience & Qualifications:High school diploma or general education degree

Customer Service VS sales positions: As someone who has been consistently filtering through sites looking for a Customer Service job, I feel the current method many employers are using labeling a job as Customer Service is misleading. I get that you “have to care about the customer” to make a sale. I fully understand trying to get someone who primarily cares about their commissions to care more for the customer. Do employers understand that I don’t have to make a sale to genuinely want to help a customer? I feel combining sales with customer service tends to make good CSR into less caring salespeople. The “commission based sales/CSR” combo, at least from a mental standpoint, won’t encourage a caring person to apply that effort to your company - it’s forced them to focus on “my income” vs customer retention. These jobs are breaking the companies support systems in exchange for “potentially increased income” Shouldn’t keeping customers be as important as making sales?

Staying consistent and positive as a Sales Executive and Customer Service Representative is essential for long-term success and building lasting relationships. Here are some key aspects of maintaining consistency and positivity in these roles: 1. Resilience in Face of Rejection Sales Executive: Rejection is common in sales. Staying positive despite setbacks allows you to keep pushing forward, learning from each experience, and refining your approach to increase success rates. Customer Service: Handling complaints or difficult customers can be challenging. Staying calm, positive, and solution-focused helps diffuse situations and provides customers with a better experience. Building Relationships Sales Executive: A consistent approach to relationship-building ensures clients know they can rely on you. Being consistently positive strengthens these relationships, fostering long-term partnerships. Customer Service: Positive, respectful interactions build trust and loyalty. Consistently showing empathy and concern for customer needs leads to stronger relationships and greater retention. By combining consistency and a positive mindset, a Sales Executive and Customer Service Representative can achieve sustained success, foster strong relationships, and navigate challenges effectively. These qualities also contribute to a reputation as a reliable and solutions-oriented professional, which enhances both personal growth and company success. I am resilience I am consistent Hire a sales executive today

Urgent Requirement!!!!!  Position: Customer Sales Specialist   Role: Responsible for Direct Sales Reporting Structure: Position reports to: Circle Head - Positions reporting in – None Job Description:   JOB RESPONSIBILITIES: As a Customer Sales Specialist, you are committed to performing the below job responsibilities   1 Door knock: Meet a minimum of 40 customers per day.   2. Appointments: Explain and demonstrate the product to a minimum of 4 customers per day.   3. Demonstrations: Schedule a minimum of 3 demonstrations per day.   4. Sales: Generate sales meeting or exceeding the company-defined norms.   5. References: From each sale and/or each demonstration, generate a minimum of 2 references.   6. Record all field activities in the Company’s JOS App on a daily basis (Door Knock, Appointment, Demonstration, Sales & Reference), this would account for my daily field work.   7. You undertake to generate a minimum sales value of Rs.250000/- per month/cycle. It is clearly understood and accepted by you that: a. The continuation of this employment is contingent on achieving the aforesaid minimum sales targets. b. Should you fail to achieve the same for a period of 2 months/cycles, whether consecutive or otherwise, from the third month onwards, your appointment with the Company will be liable for termination after being given an opportunity to explain. c. You also understand the Management reserves the right to revise the norms or change any policy pertaining to your employment at any time as per business needs. 8. Attendance: Your daily attendance shall be based on clauses the company-defined norms and you are responsible for submitting your JOS / or any other form of report introduced to your immediate reporting leader. This is done to record your number of days worked so that your salary can be computed. 9. Company's image and goodwill: As a Eurochamp, while in an effort to fulfill your sales norms, it is fundamental to your role to conduct yourself in a manner that promotes the Company's image and safeguards its goodwill. 10. Sales Promotional Activities: You are required to actively participate in sales promotional activities to generate appointments through our Door Lock Cards and Friends-for-life canopies in residential and non-residential areas. 11. Payment and collections: You will be required to take full responsibility of payments by ensuring that - (a)It shall be your responsibility to ensure that all payments (generated through units sold) are processed smoothly to the accounts department; and (b)Any pending payment is followed up with the customer(s), is collected, and cleared off by strictly following the payment procedure in place. 12. Training: Attend all trainings as nominated for, by the leaders as deemed necessary. 13. Performance Review: Be a part of the performance review as defined by the Company policy in force. If Interested please post your resumes to sumitranivansys@gmail.com

Here's some tips I use as a Sales person: 1.Understanding Customer Needs: Actively listen to customers, ask questions, and identify their needs to offer the most suitable solution. 2. Personalizing Offers: Use customer information to tailor offers to their needs and interests. This creates a more meaningful connection and increases the likelihood of a successful deal. 3. Employee Training: Be interested in training employees to be knowledgeable about the product or service, communicate effectively with customers, and apply sales techniques. 4. Building Trust: Be honest and transparent in communication with customers. Trust is the foundation of successful sales and long-term customer relationships. 5. Continuous Sales Process Improvement: Analyze sales results, identify successful and unsuccessful approaches, and implement adjustments for continuous improvement of the sales process. 6. Focus on Added Value: Always and always in addition to the product or service, offer customers additional opportunities or services that enhance their experience and add value. 7. Post-Sales Support: Monitor customer satisfaction after the purchase and provide support when needed. This helps strengthen trust and create a foundation for repeat sales and referrals.

Why is curiosity so important to sales success? Elite Sellers use their natural curiosity to reach the top. Here’s why. - Curiosity helps them learn more about their customers, their business challenges, and their competitive position. - Curiosity helps them gain knowledge that will help them engage with the customer in the right way. - Curiosity helps them manage their pipeline better: - developing new opportunities - positioning to defeat their competition - advancing deals that may have slowed down or stalled -    opening doors to win bigger deals in the future.   Let’s look at how curiosity can lead to greater sales success. In every stage of the sales cycle, curiosity can improve your outcome. Ask open-ended questions, such as those which start with Who, What, Where, When, Why, and How… When you engage your customer in a deeper level discussion, They share details of their business pains. You show you are committed to their success. Your role is transformed to one of a valued consultant, not just a transactional sales rep looking for a quick win. Be aware that the customer should view your questions as being helpful, not prying or annoying. Use a caring and interested tone to pose your questions. Open-ended questions help you: → Explore topics more deeply: “If this machine problem is causing inconsistent production quality, how is it affecting shipping schedules and overall customer satisfaction?” → Qualify potential opportunities: “What bad things happen if you don’t address this problem in the next 6 months?” → Determine whether the customer is committed to pursuing a solution: “What have you tried already to solve the issue?” “Why do you believe that didn’t work?” → Determine the priority of business issues: “How does this initiative compare to the importance of other initiatives you are considering?” Elite Sellers understand that curiosity, and your ability to ask the right questions, is so much more important than your ability to talk. 

A sales colleague asked me an interesting question- Sridhar, we enjoy great relationship with customer as we meet them frequently, how do you manage customer relationship as your personal meetings with customer is lesser? I replied, A Service engineer is one who visits not so frequently to the customer place. If a service engineer visits a customer place frequently, either Engineer is not skilled or the product is not so good. Eitherway customer is suffering & brings bad reputation to the organization. My style of maintaining customer relationship is that, is first talk to the end user, understand the problem, empathise with them about their problem they face. Approach it logically, resolve the reported issue, post service visit meet the biomedical engineer, brief them the technically, meet the doctor and just say "issue is resolved" (unless doctor asks me to brief them, I don't brief them as they are really busy, sometimes they don't want to know as well, few will be interested, to those doctors, i fully explain to the depth i explain to the BME). With this approach, I gain trust among all stakeholders, this in return is makes a strong good opinion with the customer, and thus I maintain a good customer relationship in spite of lesser interactions.

As a seasoned Sales and Customer Service Specialist, I've honed a range of techniques to drive successful customer interactions and close deals. One of the most crucial skills is conducting a thorough needs assessment. By actively listening to the customer's pain points, challenges, and goals, I'm able to recommend the right solutions that truly address their unique requirements. This consultative approach builds trust and demonstrates my commitment to being a valuable partner, rather than just a salesperson. Handling objections is another area where I've developed a keen expertise. Instead of viewing objections as roadblocks, I see them as opportunities to further understand the customer's concerns and provide tailored responses. By approaching objections with empathy and a problem-solving mindset, I'm often able to transform them into positive discussion points that move the sale forward. Lastly, closing the deal is where all the groundwork comes together. I've honed techniques like the "assumptive close," which involves confidently assuming the customer is ready to proceed, and the "if-then close," which presents a clear path forward. These strategies, combined with a consultative approach, have allowed me to consistently convert leads into loyal customers. If you're looking to enhance your sales skills, I'd be happy to share more insights on needs assessment, objection handling, and closing strategies. Feel free to reach out, and let's connect! #SalesStrategy #CustomerService #NeedsAssessment #ObjectionHandling #ClosingDeals #SalesExpertise

I have job opportunity; **Type:** Remote Sellery: 14k$ **Position:** Sales Agent **Department:** Sales **Reports To:** Sales Manager **Location:** US **Job Summary:** A Sales Agent is responsible for generating leads, meeting sales goals, and fostering customer relationships. They act as the primary point of contact between the company and its clients, ensuring customer satisfaction and driving revenue growth. The ideal candidate will have excellent communication skills, a proactive approach to sales, and a passion for achieving targets. **Key Responsibilities:** 1. **Sales Generation:** - Identify and develop new business opportunities through various channels such as cold calling, networking, and referrals. - Conduct market research to identify potential clients and understand their needs. 2. **Customer Relationship Management:** - Build and maintain strong relationships with existing and prospective clients. - Address client queries and provide solutions promptly to ensure customer satisfaction. 3. Sales Presentations: - Prepare and deliver compelling sales presentations to clients. - Negotiate terms and conditions of sales agreements to close deals. 4. Sales Planning and Reporting: - Develop and implement strategic sales plans to achieve personal and company sales targets. - Maintain accurate records of sales activities and submit regular reports to the Sales Manager. 5. Product Knowledge: - Stay updated on product features, benefits, and market trends. - Educate clients on how products and services can meet their needs. 6. Team Collaboration: - Collaborate with the marketing team to develop sales materials and campaigns. - Work closely with the customer service team to ensure smooth post-sale service delivery. Qualifications: -Education: Bachelor’s degree in Business, Marketing, or related field preferred. - **Experience:** Proven experience as a Sales Agent or similar role. - **Skills:** - Excellent communication and interpersonal skills. - Strong negotiation and persuasion abilities. - Self-motivated with a results-driven approach. - Proficient in using CRM software and MS Office. - Ability to work independently and as part of a team. Key Competencies: - **Customer Focus:** Understands and meets the needs of customers. - **Results Orientation:** Driven to achieve sales targets and KPIs. - **Adaptability:** Flexible and able to manage change effectively. - **Problem-Solving:** Identifies issues and provides effective solutions. - **Time Management:** Efficiently manages time and prioritizes tasks. Working Conditions: - **Environment:** Office-based with regular visits to client locations. - **Travel:** Occasional travel may be required for client meetings, industry events, and training sessions. **Salary and Benefits: - Competitive base salary plus commission. - Health, dental, and vision insurance. - Retirement plan. - Paid time off and holidays Interstate people: comment and like post. apply: maria@usman-group.com