Aventi Group, Product Marketing Agency’s Post

Just one more wafer thin after dinner mint…🫓 (With apologies to the generations that missed the whole Monty Python era and no this is not about making your customer explode!) There is a simple yet transformative strategy that can significantly boost your revenue and enhance customer satisfaction – It's the art of adding "One More Item" to every quote generated. Here’s why this approach is a game-changer: Maximizing Value for Your Customer Each additional item on the quote represents an opportunity to provide more value to your clients. It's not just about upselling; it's about understanding and anticipating their needs. Maybe it's an extended warranty, an additional module, or one of your services. Whatever it is, make it relevant and beneficial. Efficiency and Streamlining By automating this process, you not only save time but also ensure consistency across your quotes. This consistent approach means your customers always receive a comprehensive solution, tailored to their needs without any manual oversight. Data-Driven Decisions Use your installed base data to inform these additions. What have similar clients purchased? What are the common follow-up purchases? Where have other customers had issues post sale? Let data drive your decisions to ensure relevance and usefulness. Building Trust and Credibility When you consistently add value, you're seen as a trusted advisor, not just a supplier. Your clients will appreciate your proactive approach in anticipating their needs, enhancing your relationship and their loyalty. Increased Revenue Opportunities Naturally, adding more items to each quote opens the door to increased revenue. Even if the uptake is only a fraction of the quotes, it adds up significantly over time. Educating Your Customers Often, clients aren’t aware of the full range of products or services you offer. By routinely adding relevant items to quotes, you're also educating them about your portfolio, which could lead to future sales. Remember, the key here is relevance and value. This isn’t about pushing products but about enhancing your clients' experience with thoughtful additions that make their lives easier, their projects more successful, or their businesses more profitable. So next time you’re preparing a quote, ask yourself, “What One More Item can I add here that will bring added value to my client?” Or even better – how can you automate it so it happens every time...🤔 #SalesStrategy #channelstrategy #revops iasset.com 💬 comment 👍🏼 Like  📢 share  🔔 ring the bell

It’s been 1 week since our launch. Here’s what we’ve learned from our conversations so far: • CS leaders and their teams are desperate for a tool that helps them retain and expand accounts intelligently • The traditional CS motion relies too heavily on context-switching between BI tools, Salesforce, and call recordings • Customer health scores are a joke (they create tons of noise and are often entirely driven by subjective takes) We aren’t slowing down on shipping features here either. Coming soon: Shipping our risk and attribution features where we’ll show you -  1) what $ and % of your book of business is at-risk based on signals and 2) how the actions your team takes ultimately drive growth and retention. Want to see more? Layup will be your scaled CS team and help you transform the customer data you already collect into a coherent customer retention and growth motion. DM your biggest retention / growth problems and let’s talk! https://lnkd.in/eu4rUGDM

It’s been 1 week since our launch. Here’s what we’ve learned from our conversations so far: • CS leaders and their teams are desperate for a tool that helps them retain and expand accounts intelligently • The traditional CS motion relies too heavily on context-switching between BI tools, Salesforce, and call recordings • Customer health scores are a joke (they create tons of noise and are often entirely driven by subjective takes) We aren’t slowing down on shipping features here either. Coming soon: Shipping our risk and attribution features where we’ll show you -  1) what $ and % of your book of business is at-risk based on signals and 2) how the actions your team takes ultimately drive growth and retention. Want to see more? Layup will be your scaled CS team and help you transform the customer data you already collect into a coherent customer retention and growth motion. DM your biggest retention / growth problems and let’s talk! https://lnkd.in/e8GJBDD6

It’s been 1 week since our launch. Here’s what we’ve learned from our conversations so far: • CS leaders and their teams are desperate for a tool that helps them retain and expand accounts intelligently • The traditional CS motion relies too heavily on context-switching between BI tools, Salesforce, and call recordings • Customer health scores are a joke (they create tons of noise and are often entirely driven by subjective takes) We aren’t slowing down on shipping features here either. Coming soon: Shipping our risk and attribution features where we’ll show you -  1) what $ and % of your book of business is at-risk based on signals and 2) how the actions your team takes ultimately drive growth and retention. Want to see more? Layup will be your scaled CS team and help you transform the customer data you already collect into a coherent customer retention and growth motion. DM your biggest retention / growth problems and let’s talk! https://lnkd.in/eU-8Z7Xd

It’s been 1 week since our launch. Here’s what we’ve learned from our conversations so far: • CS leaders and their teams are desperate for a tool that helps them retain and expand accounts intelligently • The traditional CS motion relies too heavily on context-switching between BI tools, Salesforce, and call recordings • Customer health scores are a joke (they create tons of noise and are often entirely driven by subjective takes) We aren’t slowing down on shipping features here either. Coming soon: Shipping our risk and attribution features where we’ll show you - 1) what $ and % of your book of business is at-risk based on signals and 2) how the actions your team takes ultimately drive growth and retention. Want to see more? Layup will be your scaled CS team and help you transform the customer data you already collect into a coherent customer retention and growth motion. DM your biggest retention / growth problems and let’s talk! https://lnkd.in/eWeyCpga

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It’s been 1 week since our launch. Here’s what we’ve learned from our conversations so far: • CS leaders and their teams are desperate for a tool that helps them retain and expand accounts intelligently • The traditional CS motion relies too heavily on context-switching between BI tools, Salesforce, and call recordings • Customer health scores are a joke (they create tons of noise and are often entirely driven by subjective takes) We aren’t slowing down on shipping features here either. Coming soon: Shipping our risk and attribution features where we’ll show you -  1) what $ and % of your book of business is at-risk based on signals and 2) how the actions your team takes ultimately drive growth and retention. Want to see more? Layup will be your scaled CS team and help you transform the customer data you already collect into a coherent customer retention and growth motion. DM your biggest retention / growth problems and let’s talk! https://lnkd.in/ehE9dvZM

It’s been 1 week since our launch. Here’s what we’ve learned from our conversations so far: • CS leaders and their teams are desperate for a tool that helps them retain and expand accounts intelligently • The traditional CS motion relies too heavily on context-switching between BI tools, Salesforce, and call recordings • Customer health scores are a joke (they create tons of noise and are often entirely driven by subjective takes) We aren’t slowing down on shipping features here either. Coming soon: Shipping our risk and attribution features where we’ll show you -  1) what $ and % of your book of business is at-risk based on signals and 2) how the actions your team takes ultimately drive growth and retention. Want to see more? Layup will be your scaled CS team and help you transform the customer data you already collect into a coherent customer retention and growth motion. DM your biggest retention / growth problems and let’s talk! https://lnkd.in/erxHRJqk

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