BALASUBRAMANIAN SETHURAMAN’s Post

Critical Questions and Answers That a Management Consultant Considers: What are the core challenges the organization is facing? The organization is struggling with declining market share, inefficiencies in operations, and low employee engagement. What are the key objectives the organization aims to achieve? The organization aims to increase market share by 15% over the next year, improve operational efficiency by 20%. How effectively is the current strategy aligned with the organization’s goals? The current strategy lacks clear focus and alignment with the goals. What are the internal and external factors influencing the business? Internally, the business faces issues like outdated technology and siloed departments. Externally, it is influenced by increasing competition. How does the company’s culture impact its performance and change initiatives? The company’s culture is resistant to change, which hinders innovation and slows the adoption of new processes and technologies. What is the effectiveness of the current leadership and management practices? Leadership is well-intentioned but lacks the strategic vision and communication necessary to drive the organization forward. How are resources being allocated, and are they aligned with strategic priorities? Resources are not optimally allocated, with too much focus on less impactful projects and insufficient investment in areas that drive long-term growth. What metrics are being used to measure success, and are they appropriate? The current metrics are focused on short-term financial performance rather than long-term strategic objectives. How well is the organization adapting to market changes and industry trends? The organization is slow to adapt, lagging behind competitors who are more agile and responsive to market shifts. What are the potential risks and opportunities associated with proposed changes? Risks include potential disruption to operations and resistance from employees. However, there are significant opportunities for growth, cost savings, and increased market. How engaged and motivated are employees at all levels of the organization? Employee engagement is low, with many feeling disconnected from the company’s vision and unclear about their role in achieving organizational goals. What is the customer’s perception of the company’s products or services? Customers view the company’s products as reliable but outdated, with a need for more innovative and user-friendly offerings. How does the organization’s performance compare to its competitors? The organization is underperforming relative to key competitors, particularly in innovation and customer satisfaction. What systems and processes could be improved to enhance efficiency? There are significant inefficiencies in the supply chain and decision-making processes that could be streamlined through technology upgrades and process reengineering. #Critical #Questionsandanswersof #Management #Consultant

𝗔 𝗣𝗲𝗼𝗽𝗹𝗲- 𝗔𝗡𝗗 𝗗𝗮𝘁𝗮-𝗗𝗿𝗶𝘃𝗲𝗻 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵 𝘁𝗼 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 🚀 The concept of people- and data-driven organizational development is becoming increasingly crucial, as the nature of work and the expectations of the workforce evolve. This dual approach puts the needs, potential, and well-being of employees at the heart of organizational strategies, processes, and systems, but at the same time leverages the power of data to make informed, strategic decisions. 🌟 𝗪𝗵𝗮𝘁 𝗶𝘀 𝗮 𝗣𝗲𝗼𝗽𝗹𝗲- 𝗮𝗻𝗱 𝗗𝗮𝘁𝗮-𝗗𝗿𝗶𝘃𝗲𝗻 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵? This methodology integrates the empathy and insight of a people-driven approach with the precision and analytical power of data-driven decision-making. By focusing on the needs and potential of employees while simultaneously harnessing data insights, organizations can optimize operations, enhance employee satisfaction, and drive innovation. 𝗪𝗵𝘆 𝗕𝗹𝗲𝗻𝗱 𝗣𝗲𝗼𝗽𝗹𝗲 𝗮𝗻𝗱 𝗗𝗮𝘁𝗮-𝗗𝗿𝗶𝘃𝗲𝗻 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀?  Combining these approaches allows organizations to achieve a balance between human intuition and empirical evidence. This balance is key to: ☑️ Enhancing decision-making with a blend of qualitative insights from employee feedback and quantitative data from performance metrics. ☑️ Driving employee engagement by showing commitment to not only their emotional and professional needs but also to rigorously informed strategies that enhance their work environment and productivity. ☑️ Fostering a culture of transparency and accountability, where decisions are openly based on data and human insight, promoting trust and alignment across all levels. 𝗧𝗮𝗸𝗶𝗻𝗴 𝘁𝗵𝗲 𝗙𝗶𝗿𝘀𝘁 𝗦𝘁𝗲𝗽 Initiating this integrated approach can begin with setting up systems for continuous feedback and regular data analysis. Implement tools that allow for the easy collection and analysis of data while actively engaging employees in discussions about their experiences and insights. This fosters a culture where data enhances human decision-making rather than replaces it. Ready to harness the best of both worlds in organizational development? Let’s discuss how to implement this holistic approach in your business for maximum impact! 💡 #OrganizationalDevelopment #PeopleFirst #DataDriven #BusinessStrategy #Leadership

𝗨𝗻𝗹𝗼𝗰𝗸𝗶𝗻𝗴 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆: 𝟱 𝗞𝗲𝘆𝘀 𝘁𝗼 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 According to Richard Sellschop of McKinsey & Company, there are five elements that boost operational excellence and productivity: 𝟭. 𝘈𝘭𝘪𝘨𝘯𝘪𝘯𝘨 𝘸𝘰𝘳𝘬 𝘸𝘪𝘵𝘩 𝘢 𝘤𝘭𝘦𝘢𝘳 𝘤𝘰𝘮𝘱𝘢𝘯𝘺 𝘱𝘶𝘳𝘱𝘰𝘴𝘦. 𝟮. 𝘌𝘯𝘩𝘢𝘯𝘤𝘪𝘯𝘨 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦 𝘦𝘯𝘨𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘳𝘦𝘨𝘶𝘭𝘢𝘳, 𝘤𝘰𝘯𝘴𝘵𝘳𝘶𝘤𝘵𝘪𝘷𝘦 𝘧𝘦𝘦𝘥𝘣𝘢𝘤𝘬. 𝟯. 𝘍𝘰𝘴𝘵𝘦𝘳𝘪𝘯𝘨 𝘤𝘰𝘯𝘵𝘪𝘯𝘶𝘰𝘶𝘴 𝘪𝘯𝘯𝘰𝘷𝘢𝘵𝘪𝘰𝘯 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘪𝘮𝘱𝘳𝘰𝘷𝘦𝘥 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘴𝘵𝘳𝘶𝘤𝘵𝘶𝘳𝘦𝘴 𝘢𝘯𝘥 𝘱𝘳𝘰𝘤𝘦𝘴𝘴𝘦𝘴. 𝟰. 𝘓𝘦𝘷𝘦𝘳𝘢𝘨𝘪𝘯𝘨 𝘷𝘪𝘴𝘶𝘢𝘭 𝘵𝘰𝘰𝘭𝘴 𝘵𝘰 𝘦𝘯𝘩𝘢𝘯𝘤𝘦 𝘱𝘦𝘳𝘧𝘰𝘳𝘮𝘢𝘯𝘤𝘦 𝘵𝘳𝘢𝘯𝘴𝘱𝘢𝘳𝘦𝘯𝘤𝘺. 𝟱. 𝘖𝘱𝘵𝘪𝘮𝘪𝘻𝘪𝘯𝘨 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺 𝘢𝘥𝘰𝘱𝘵𝘪𝘰𝘯 𝘵𝘰 𝘮𝘢𝘹𝘪𝘮𝘪𝘻𝘦 𝘪𝘵𝘴 𝘪𝘮𝘱𝘢𝘤𝘵 𝘰𝘯 𝘱𝘦𝘳𝘧𝘰𝘳𝘮𝘢𝘯𝘤𝘦. By investing in these areas, companies can improve customer satisfaction, reduce emissions, enhance employee retention, and significantly increase productivity. At CNI Manufacturing, our constant improvement and innovation culture has always driven us to be on the bleeding edge of manufacturing advancement. As we begin this new year, we will continue to innovate and adopt new technologies and processes to further enhance our operational excellence and deliver exceptional results. Feel free to contact me for more information about how CNI Manufacturing's manufacturing excellence can help you with your projects. #Manufacturing #OperationalExcellence #Productivity #McKinseyResearch #CNIManufacturing #ChickasawNationIndustries #Innovation #ChickasawNation

This insightful article from McKinsey & Company highlights 5 key elements crucial for achieving operational excellence and boosting productivity. At CNI Manufacturing, we deeply resonate with these findings. Our unwavering commitment to continuous improvement and innovation fuels our drive to stay ahead of the curve. #OperationalExcellence #Productivity #McKinseyResearch #CNIManufacturing #Innovation

The Power of S.M.A.R.T Goals Setting effective goals is crucial for driving performance and aligning efforts with company objectives. The S.M.A.R.T framework—"Specific, Measurable, Achievable, Relevant, and Time-bound"—creates clear, actionable goals that significantly impact organizational success. Key Elements of S.M.A.R.T Goals with Examples to be more clear. 1. Specific: Clear and defined goals eliminate ambiguity and provide direction. - Example: "Increase employee engagement scores by 10% through quarterly surveys and action plans." 2. Measurable: Goals must have criteria to track progress and measure success. - Example: "Reduce employee turnover by 15% within one year by implementing a retention strategy." 3. Achievable: Goals should be realistic and attainable given the resources and constraints. - Example: "Conduct three professional development workshops per quarter using existing training resources." 4. Relevant: Goals need to align with broader business objectives and strategic initiatives. - Example: "Increase the hiring of tech talent by 20% to support the company's expansion into new markets." 5. Time-bound: Goals should have a deadline to create urgency and ensure timely completion. - Example: "Implement a new performance review system within six months." Organizational Impact S.M.A.R.T goals enhance planning, improve employee performance, and align activities with company goals, leading to higher morale, productivity, and organizational success. Conclusion Adopting S.M.A.R.T goals is essential for enhancing efficiency and achieving strategic success in today's competitive business environment. #SMARTGoals #BusinessSuccess #GoalSetting #EmployeeEngagement #StrategicPlanning #PerformanceManagement #OrganizationalGrowth

The real competitive advantage in any business is one word only, which is “people” ~ Kamil Toume. A valuable lesson learned through engaging with a diverse clientele is that many companies set out to solve problems by solely focusing on the problem itself as if it is an entity divorced from the workforce. Whether solving a significant business problem, deploying strategies, leading business transformation initiatives, or adopting innovative solutions to improve supply chain performance -- everything is about "people" and "culture." We partner with you by investing in, engaging with, serving the needs of, and upskilling the workforce, placing a premium on individuals, and harnessing intellectual capital to achieve lasting results. Having access to the best data, implementing recognized industry best practices, adopting cutting-edge technologies, and designing optimal processes mean nothing without capturing your workforce's hearts and minds. Creating a real competitive advantage and driving profitability are rooted in company culture and reflect leadership excellence and employee satisfaction. Crucial to our approach to consulting is maximizing employees' contributions at all levels of the organization and crafting a safe, collaborative, creative, and exciting experience that inspires employees to be willing to contribute to the success of uniquely curated solutions. #optimconsultinggroup #employeesuccess #consultingsuccess #valuecreation #businesssuccessquote

Employee Experience is a critical success factor  Leading organizations are already seeing real results 𝗔 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝗮𝗱𝘃𝗮𝗻𝘁𝗮𝗴𝗲 𝟮𝟴𝘅 𝗺𝗼𝗿𝗲 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝘃𝗲: Employee experience (EX) leaders dominate Fast Company’s Most Innovative Companies list with breakthrough ideas. 𝟰𝟬% 𝗹𝗲𝘀𝘀 𝘁𝘂𝗿𝗻𝗼𝘃𝗲𝗿: They excel in employee retention. 𝗗𝗼𝘂𝗯𝗹𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗹𝗼𝘆𝗮𝗹𝘁𝘆: Engaged employees create exceptional customer experiences 𝗧𝗵𝗲 𝗰𝗼𝘀𝘁 𝗼𝗳 𝗻𝗲𝗴𝗹𝗲𝗰𝘁𝗶𝗻𝗴 𝗘𝗫 𝟳.𝟴 𝘁𝗿𝗶𝗹𝗹𝗶𝗼𝗻 𝗱𝗼𝗹𝗹𝗮𝗿𝘀 𝗹𝗼𝘀𝘁 in global productivity due to disengaged employees. 𝗧𝗮𝗹𝗲𝗻𝘁 𝗱𝗿𝗮𝗶𝗻: 95% of workers are ready to switch jobs for better flexibility and experience. 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝘀𝘁𝗮𝗴𝗻𝗮𝘁𝗶𝗼𝗻: Poor EX risks market relevance due to lack of innovation. 𝗧𝗵𝗲 𝗽𝗼𝘁𝗲𝗻𝘁𝗶𝗮𝗹 𝗥𝗢𝗜 𝟰𝘅 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝗴𝗿𝗼𝘄𝘁𝗵 compared to competitors. 𝟮𝟱% 𝗵𝗶𝗴𝗵𝗲𝗿 𝗽𝗿𝗼𝗳𝗶𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆 for top EX organizations. 𝗧𝘄𝗶𝗰𝗲 𝘁𝗵𝗲 𝘀𝗮𝗹𝗲𝘀 𝗿𝗲𝘁𝘂𝗿𝗻𝘀 for companies in the top EX quartile. Investing in experience management is more than just about satisfaction—it’s a strategic imperative. From employee feedback to work-life integration and talent management, organizations that prioritize their people build the foundation for sustained growth, innovation, and market leadership. This holiday season, and beyond, invest in the well-being of your people and create a space that supports both productivity and wellness.

📈 OKRs: Charting Your Path to Organizational Excellence 🚀 As seasoned HR professionals, our quest for strategies to drive performance and foster growth within our organizations is never-ending. Today, let's delve into a transformative tool that has the potential to revolutionize goal-setting and execution: OKRs, also known as Objectives and Key Results. OKRs are a systematic and structured approach that help organizations set clear, measurable goals. They consist of 1.Objective, which is a qualitative description of what you want to achieve, and  2.Key Results, which are measurable milestones that monitor progress towards the Objective. OKRs are not just a method for setting goals; they represent a mindset shift that propels teams toward achieving exceptional outcomes. Imagine a company aiming to elevate its customer experience. The objective is inspiring but without tangible measures, it's just a vision. OKRs bridge this gap by setting specific, quantifiable key results that transform aspirations into actionable paths. ✅ Objective: Enhance Customer Satisfaction 🎯 Key Result 1: Achieve a Net Promoter Score (NPS) of 75+ 🎯 Key Result 2: Reduce customer support ticket resolution time by 20% 🎯 Key Result 3: Increase repeat purchase rate by 15% By translating broad objectives into clear, measurable key results, teams gain a sharp focus on what success looks like, which significantly boosts alignment and performance. But let's not stop there. Let me share a real-life example of OKRs in action. Google famously adopted OKRs early on, leading to remarkable achievements like increasing the number of indexed pages by 1000% within six months! Their secret? Aligning ambitious objectives with measurable key results, fostering a culture of accountability and innovation. As John Doerr, the father of OKRs, once said, "Ideas are easy. Execution is everything." This mantra underscores the essence of OKRs—they provide a structured blueprint for executing strategy effectively, guiding teams towards achieving monumental results step by step. So, dear HR professionals, are you ready to unlock the full potential of your organization with OKRs? Embrace this transformative approach to goal-setting and execution, and watch as your organization thrives. #OKRs #GoalSetting #PerformanceManagement #HR #BusinessStrategy #ExecutionExcellence #CHRMP

Boost Hiring & Retention: Human-Centred Projects. Talent acquisition and retention are pivotal to sustaining growth and driving long-term success. A human-centred strategy, with a strong emphasis on aligning talent management with business objectives, can significantly enhance an organization's ability to attract and retain top talent. Below is a tactically detailed approach to leveraging human-centred strategy projects for this purpose. Business Language Training: Developing targeted training programs that enhance employees' communication skills in alignment with business goals, fostering a customer-oriented culture. Tailored Employee Value Propositions (EVP): Crafting an EVP that resonates with the unique aspirations of current and potential employees, emphasizing growth opportunities, work-life balance, and corporate social responsibility. ROI-focused Initiatives: Prioritizing projects that deliver measurable outcomes in terms of productivity, employee satisfaction, and retention rates. Tactical Execution: Implementing Human-Centred Initiatives Effective implementation requires a combination of advanced strategy and growth hacking techniques to drive engagement and retention. Key tactics include: Cost-Effective Learning and Development: Deploying scalable learning solutions, such as e-learning platforms and microlearning modules, to upskill employees without incurring excessive costs. Growth and Retention through Customer-Oriented Culture A customer-oriented approach should be ingrained within the organizational culture, as it directly impacts employee satisfaction and loyalty. Tactics to achieve this include: Cross-Functional Collaboration: Encouraging collaboration across departments to break down silos and ensure that employees have a clear understanding of their role in customer satisfaction. By integrating human-centred strategy projects with advanced business tactics, organizations can effectively enhance their talent acquisition and retention efforts. This approach not only supports growth but also ensures that the workforce remains aligned with the company's customer-oriented objectives, ultimately driving sustained business success. Join the Conversation at aknd.org hashtag #humancentred #Talentacquisition #Talentretention #Growthhacking #training #ROI #customercentric #advancedstrategy

I've been thinking a lot about strategy and purpose of the last few weeks. 🌟Why is aligning strategy with purpose vital for success?🚀 In today's rapidly evolving business landscape, ensuring alignment between strategy and purpose isn't merely desirable—it's essential for sustained success and impact. Here's why: 1️⃣ Clarity and Focus: When your strategy closely aligns with your purpose, it brings clarity and focus to your organisation. 💡 Every decision, initiative, and action becomes a step towards fulfilling your overarching mission, keeping your team aligned and motivated. 2️⃣ Resilience and Adaptability: Purpose-driven organisations demonstrate greater resilience and adaptability. ⚓ By anchoring your strategy in a clear purpose, you're better prepared to navigate uncertainties and change course when necessary, all while remaining steadfast to your core values and objectives. 3️⃣ Employee Engagement and Retention: 😁 A strong sense of purpose inspires employees and fosters deeper engagement. When individuals understand how their work contributes to a larger mission, they're more motivated, committed, and likely to remain with the organisation for the long term. 4️⃣ Customer Connection: Purpose-driven companies forge stronger connections with their customers. Consumers increasingly gravitate towards brands that stand for something beyond profit, and aligning strategy with purpose helps build trust, loyalty, and advocacy among your audience. 📣 5️⃣ Long-Term Sustainability: Aligning strategy with purpose isn't solely about short-term gains—it's about building a sustainable future. 📈 By prioritising purpose alongside profit, organisations can create lasting value for all stakeholders, driving positive impact that extends far beyond financial metrics. Ultimately, when strategy and purpose are in harmony, remarkable things happen. It's not just about what you do, but why you do it that truly matters. 💪✨ #PurposeDriven #StrategyAlignment #SuccessFactors