Baltimore Business Journal’s Post

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Marshalling service: 1.30am rises saw a move into flooring and beds Marshall's has been selling flooring, then furniture and then beds in Worthing, West Sussex since 1991, when Norman Marshall bought his own store after working for a multiple and joint-ventures. What began as a former bank has grown as neighbouring properties were acquired. And competition is right next door.  ‘We started with just this small shop here (what forms the second of the store’s spaces). It used to be Lloyds Bank, and we still have the safe in there, and the walk-in strongroom. We started with virtually nothing, just a few samples and a few remnants. With good customer service and good deals, and the reason that local competition couldn’t do a lot of business with every supplier, we increased our offer and then joined SMG so I could get access to pretty much anything I want,’ says Marshall. ‘The shop next door became empty and that’s when we went from strength to strength as we could stock roll carpet. Suddenly reps were interested if I wanted to buy six rolls. We had a very good relationship with the Lano rep and that made us even stronger, and other big Belgian manufacturers. Vinyl was really good – we’ve still got some down from 30 year ago. If you bought rolls supplying us with rolls, rebranded under the SMG label (something long replaced with Cormar POS). The shop on the other side – a pharmacists – came up so I bought that, which now has the LVT showroom in. And at virtually the same time the shop on the other side came up – which freaked me out a bit, so I thought I’d better have that. As there is a flooring store next door I didn’t want to put flooring into it, so that’s how the beds story started. ‘Due to the Internet and how retailing has changed, the furniture side dropped off. It wasn’t anything to do with price – we kept an eye on prices – it’s the whole way people buy things that has changed. People would come to look, but say we’ll think about it and two weeks later buy it online at 9pm from a retailer in Scotland for the same price or possibly £100 more because they couldn’t be bothered to come out the house again. So, three years ago we put in the LVT showroom with the premium carpets and mainly man-made in the others which has worked really well. ‘All the buildings are Victorian, and there were alleys between them so we’ve had to do a lot of work expanding them including adding the warehousing.’ The day to day management of the store is handled by Dan Kelly, Matt Foan and Jason Beck.

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‘Big News’ for one of London’s Top Stores History of Marks & Spencer M&S started life in 1884, when Michael Marks came to the north of England and managed to secure a stall at Kirkgate Market in Leeds. He was an immigrant and arrived with little money and limited English. He used the slogan “Don’t ask the price, it’s a ’Penny’ and before long the stall was thriving. To support his growing business, Michael joined forces with Tom Spencer, a cashier from wholesalers Dewhirst. From this partnership, ‘Marks & Spencer’ and its first Penny Bazaar stores were born. In 1924 the M&S head office and registered address moved from Manchester to Marble Arch in London to the building. Redevelopment of Marble Arch and Marks & Spencer 2024 In March 2021, M&S submitted plans to demolish the five-floor flagship and develop a 10-storey building with two and a half floors of retail space, alongside a gym and offices. It received the green light from Westminster City Council in, before the government ordered a public inquiry into the planning application in summer 2022 following opposition from environmental and historic building campaigners. Against the recommendation of a planning inspector, Michael Gove, the Secretary of State for Levelling Up, Housing, and Communities rejected the scheme in July 2023, citing heritage harm and the carbon footprint of demolition and rebuilding. M&S then launched a High Court appeal against the government’s decision. On 20th November 2023 the High Court approved the Client's application for a judicial review and court proceedings were initiated. On 1st March 2024 the high court ruled in favour of the client and has granted permission to proceed with the demolition of the store and subsequent works on site. Upon completion, the new Marble Arch building will be in the top 1% of sustainability performance in London with a BREEAM outstanding rating – the industry’s leading sustainability benchmark – and use less than a quarter of the energy than it does today. The new Marble Arch scheme will also deliver carbon payback within 11 years of construction. This means the building, which has a planned lifespan of 120 years, will deliver an overall positive contribution to the environment 11 years after completion – a significant achievement for a new scheme. Details on this project can be found on Glenigan ID: 21108674 Not a Glenigan customer? Request more details on this project and others like it here: https://lnkd.in/dcCYFTGR Request a free demo: https://lnkd.in/eVcsa-4Q Existing Customers/Previous Customers - Glenigan have an new way of tracking data reports, request a Analytix demo: https://lnkd.in/eizmRU7X https://lnkd.in/emp4vhCS #marksandspencer #marblearch #london

Totally agree with the perspective that the physical presence of showrooms remains crucial for building consumer confidence and trust. This approach aligns with the luxury furniture market’s emphasis on quality and bespoke experiences, as customers increasingly seek personalized and tactile interactions with high-end products. The luxury furniture industry is well-positioned for sustained growth, driven by a renewed focus on individualized service and the enduring value of physical retail spaces. I can’t wait for the next 3-5 years!

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Nice article from Big Furniture

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There are some solutions on the retail market that are not being used as often, mostly because of current trends or limited display space. We are presenting one of our favourite solutions in terms of setting out your products in the stores - the stepped shelves.  Hopefully you will get inspired! 💡 First of all, they allow you to make the most of your vertical space.  By utilizing the height of your walls, you can significantly increase the storage capacity of your store.This is particularly advantageous in smaller spaces where every inch matters.💁♂️ This kind of shelves also provide a clear view of all your products and supplies.  With items displayed on different levels, it's easier to see and access everything you need without rummaging through cluttered drawers or cabinets.🌾 Stepped shelves naturally lend themselves to organized categorization.  You can assign different levels for specific tool types of products, creating a systematic arrangement that enhances your workflow. This organizational structure not only improves efficiency but also reduces the chances of misplacing items.☝️ One of the key advantages of stepped shelves is their versatility in design.  You can customize the size and spacing of each step to accommodate different tools and equipment.🌿 As you can see, these shelves not only serve a functional purpose but also add an aesthetic dimension to your store. Invest in a more efficient and inspiring store today!🌟