Bayron Toruño Solano’s Post

New Episode Alert: Strategies for Effective Customer Success Plans Excited to announce the release of our latest podcast episode where we dive deep into the world of CS with two exceptional guests: Ayman Azmy who brings a rich legacy of over 10 years in leadership, technology, and strategic planning, and Aisha Bajwa a frontline CS pro with 5 years under her belt, known for driving strategic client relationships and excelling in onboarding and implementation. In this episode go deep into: - What makes a Success Plan crucial in CS and how it shapes the customer journey. - Learn strategies to get clients fully committed to these plans. - Get insights into the critical components and practical steps for creating effective plans. - Hear Aisha's thoughts on leveraging AI and tools like ChatGPT in Customer Success. Whether you're a seasoned professional or just starting in Customer Success, this episode is packed with valuable insights and practical advice. Find us on Spotify - https://lnkd.in/daGAdGWm and on YouTube - https://lnkd.in/dhgbqJxw Don’t forget to share your thoughts and insights after listening! #customersuccess #customerexperience #customersuccesschallenges